Shire of Beaudesert Adventure Holidays

Hotel was quiet and spacious. But wifi was terrible and room needs to be refurbished. But main concern was with check-in: it would have saved a great deal of stress and confusion if we’d been told the check-in procedures before beginning our trip - at least a day in advance. As it was, we arrived at the hotel with reception closed, no wifi, no phone linked to a local network. We were lucky to even get into the lobby. It was only through some creativity we were able to find out how to access our room key, and after a stressful period of uncertainty. This was not a good start to our stay.

Love everything about this place.

Property is in need of an update.

Very easy check in.

We have stayed on two occasions, once on the north facing side and once on the south facing side. We much prefer the north facing side due to the sun. Unfortunately though with this stay we had some issues that will probably prevent us from returning. The noise from the quests below was unacceptably loud when they were using their deck to a point where we needed to close the sliding doors. I think the sound just bounced of the glass balustrade and made it sound like they were in our apartment. The second issue was that the bed linen in the master bedroom was thread bare and well passed its use by date. Other than that, we love Soul on the Esplande, its location, its facilities and the apartment layouts.

I’d definitely stay here again. The staff and everything about the hotel was first class. The rooms are clean and comfortable with some nice touches. The staff are friendly, helpful and welcoming The valet parking was easy and convenient. The hotel is situated well but for the city centre, shopping and restaurants it could be quite a walk for some ( about 1 - 1.5 miles) for us it was no problem

Wonderful experience staying at this hotel. Staff are friendly and helpful. Parking was easily arranged and accessible.

Amazing Apartment … great facilities and fantastic views … cannot fault !

Hotel was quiet and spacious. But wifi was terrible and room needs to be refurbished. But main concern was with check-in: it would have saved a great deal of stress and confusion if we’d been told the check-in procedures before beginning our trip - at least a day in advance. As it was, we arrived at the hotel with reception closed, no wifi, no phone linked to a local network. We were lucky to even get into the lobby. It was only through some creativity we were able to find out how to access our room key, and after a stressful period of uncertainty. This was not a good start to our stay.

One of The main reason for booking this place was the view and half of the view was blocked by a broken curtain that was 3/4 way down and couldn’t move it up or down. Also some amenities that were promised in the listing weren’t in the place such as laundry soap, sponge, and paper towels. Not such a big deal but we arrived late so had to wait until next day to buy the stuff. Weren’t very response the hosts. I told them about these problems and a couple others with no solution. 2 cooking pans scratched and not really usable. Moved a bed and was very dirty below the bed as well. For the price point I would expect better service and quality.

Staff were all lovely, the pool and breakfast buffet were both great. Only things that could be improved would be the soundproofing of the rooms, we could very loudly hear our neighbours, and the water pressure/temperature was very inconsistent. Everything else was great.

This unit has an amazing view and the spa bath is to die for and exactly what we needed after a day walking around the theme parks. Fantastic location, its right in the middle of Surfer's Paradise. Parking was a little tricky due to google maps telling us we had arrived when we were at the building next door - we only made that mistake once. A few little minor issues with appliances in the unit otherwise we would have given 5 stars. Sofa bed really needs to be upgraded - its terrible and not really suitable for sleeping on and listing needs updating to include correct phone numbers.

Couple stains on the couch and carpet , but a very good property