Edinburgh and Lothian Adventure Holidays

Loved it. Very pretty.

Loved the location. Fantastic front desk and staff. A bit of renovation (painting) was being done in some corridors. We had a very nice sized room. The carpet and couch could be replaced. We only had snacks and cocktails at the restaurant and they were fine. We enjoyed the stay.

Amazing property and staff. Convenient for public transport if you walk 15 mins. The highlights are the grounds, the staff, the breakfast options and the spa .

We stayed at The Glasshouse (Glenlivet Suite) with our toddler from July 17–22. The hotel’s location is excellent—close to Edinburgh’s major sights but still peaceful, and the rooftop garden was a beautiful place to relax. Several staff really made our stay: Conall at the bar was outstanding with whisky knowledge and hospitality. Sam was kind and attentive, and a lovely staff member at breakfast gave great advice for a toddler-friendly park (Princes Street Gardens) and warmly engaged with our son. The room was well-appointed with thoughtful touches like whisky and chocolate, and the nearby car park with a 50% hotel discount was a plus. However, a few areas missed the mark for a five-star hotel. Housekeeping was inconsistent (we had to ask repeatedly for basic things like towels and trash pickup), turndown service was minimal, and room service was slow and underwhelming. Breakfast, while served with warmth, was overpriced for the quality. The bar could also benefit from light food options. We appreciated the thoughtful staff and setting—but consistency in service would go a long way in delivering the luxury experience The Glasshouse aims to provide.

It was a great hotel, staff were friendly and helpful. Downside pillow didn’t offer much support, bed was hard and the room was too hot!

We stayed at The Glasshouse (Glenlivet Suite) with our toddler from July 17–22. The hotel’s location is excellent—close to Edinburgh’s major sights but still peaceful, and the rooftop garden was a beautiful place to relax. Several staff really made our stay: Conall at the bar was outstanding with whisky knowledge and hospitality. Sam was kind and attentive, and a lovely staff member at breakfast gave great advice for a toddler-friendly park (Princes Street Gardens) and warmly engaged with our son. The room was well-appointed with thoughtful touches like whisky and chocolate, and the nearby car park with a 50% hotel discount was a plus. However, a few areas missed the mark for a five-star hotel. Housekeeping was inconsistent (we had to ask repeatedly for basic things like towels and trash pickup), turndown service was minimal, and room service was slow and underwhelming. Breakfast, while served with warmth, was overpriced for the quality. The bar could also benefit from light food options. We appreciated the thoughtful staff and setting—but consistency in service would go a long way in delivering the luxury experience The Glasshouse aims to provide.

Loved it. Very pretty.

Loved the location. Fantastic front desk and staff. A bit of renovation (painting) was being done in some corridors. We had a very nice sized room. The carpet and couch could be replaced. We only had snacks and cocktails at the restaurant and they were fine. We enjoyed the stay.

Amazing property and staff. Convenient for public transport if you walk 15 mins. The highlights are the grounds, the staff, the breakfast options and the spa .