FIVE Zurich - Luxury City Resort

5.0 star property
Luxury hotel with 3 restaurants and full-service spa

Choose dates to view prices

FIVE Zurich - Luxury City Resort near Letzigrund Stadium offers a peaceful retreat with a garden and indoor pool. Guests can dine at three restaurants and enjoy in-room WiFi and attentive concierge service, highly praised by previous visitors.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Spa
  • Parking available
  • Gym
  • Pet-friendly
The current price is NZ$430
includes taxes & fees
1 Dec - 2 Dec

Room options

Available filters for rooms
Showing 16 of 16 rooms

Luxe Room

8.0 out of 10
Very good
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LED TV
  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite w/Balcony

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 51 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Luxe Room w/Balcony

Highlights

Balcony or patio
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Mini-fridge
  • 45 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Master Suite w/Balcony

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 70 sq m
  • 2 bedrooms
  • City view
  • Sleeps 3
  • 1 King Bed

1 BED | Come Play Suite w\Balcony

Highlights

Balcony or patio
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
  • 78 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Superior | East Wing

8.0 out of 10
Very good
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Connecting rooms available
Mini-fridge
LED TV
  • 17 sq m
  • Sleeps 2
  • 1 King Bed

2 BED | Royal Suite

  • Sleeps 6

Master Suite W/Balcony

  • Sleeps 3

Luxe Room

  • Sleeps 3

Luxe Room W/Balcony

  • Sleeps 3

Superior | East Wing Building

  • Sleeps 2

Junior Suite W/Balcony

  • Sleeps 3

1 BED | Come Play Suite W\Balcony

  • Sleeps 3

Two Bedroom Suite With Connecting Rooms With Balcony

  • Sleeps 5

Three Bedroom Suite With Connecting Rooms With Balcony

  • Sleeps 7

Four Bedroom Suite With Connecting Rooms With Balcony

  • Sleeps 9

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About the area

Map
234 Döltschiweg, Zürich, ZH, 8055

What's nearby

  • Letzigrund Stadium - 5 min drive - 2.8 km
  • Bahnhofstrasse - 5 min drive - 3.5 km
  • Lindenhof - 6 min drive - 4.2 km
  • Swiss National Museum - 6 min drive - 4.2 km
  • Uetliberg - 8 min drive - 4.8 km

Getting around

  • Zurich Altstetten Station - 7 min drive
  • Schweighof S-Bahn - 7 min walk
  • Zurich Airport (ZRH) - 29 min drive

Restaurants

  • ‪Monti`s Bistro - ‬12 min walk
  • ‪Dr. Brauwolf - ‬17 min walk
  • ‪Teehüsli Hohenstein - ‬18 min walk
  • ‪Restaurant La Piazza Friesenberg - ‬13 min walk
  • ‪smith and the luma - ‬5 min drive

About this property

FIVE Zurich - Luxury City Resort

Luxury hotel near Uetliberg
Located close to Letzigrund Stadium and Bahnhofstrasse, FIVE Zurich - Luxury City Resort provides a garden, dry cleaning/laundry services and a bar. Treat yourself to a body wrap, a manicure/pedicure or a body treatment at the on-site spa. Be sure to enjoy a meal at any of the 3 on-site restaurants. Free in-room WiFi, with a speed of 50+ Mbps, is available to all guests, along with a gym and a business centre.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and an indoor pool
  • Continental breakfast (surcharge), valet parking (surcharge) and airport pick-up service (surcharge)
  • An electric car charging station, a TV in reception and tour/ticket information
  • A living plant wall, massage treatment rooms and bike parking
  • Guest reviews give top marks for the helpful staff
Room features
All 149 individually furnished rooms have perks such as premium bedding and laptop-friendly workspaces, as well as amenities such as free WiFi and desk chairs.
More amenities include:
  • Reusable coffee/tea filters, recycling and LED light bulbs
  • Eco-friendly toiletries, showers and hairdryers
  • 48-inch LED TVs with digital channels
  • Wardrobes/cupboards, composting and mini fridges

Similar properties

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour airport pick-up shuttle (surcharge)
  • Covered parking on site (CHF 30 per night)
  • Covered valet parking on site (CHF 30 per night)

Food and drink

  • Daily continental breakfast available 6:00 AM to 10:30 AM for a fee: CHF 55 for adults and CHF 25 for children
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Soul Street Zurich
  • The Penthouse Zurich

Things to do

  • Billiards/pool table
  • Full-service spa
  • Gym
  • Indoor pool
  • Seasonal outdoor pool
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre

Outdoors

  • Garden
  • Vegetable garden

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Braille/raised signage
  • Front entrance ramp
  • Lift (109 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local culture and ecosystem education
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 48-inch LED TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Composting
  • Connecting rooms available
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The following facilities will be closed during the winter:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 40 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 70.0 per night.
Cots (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CHF 100 per accommodation, per night
  • A tax is imposed by the city: CHF 3.50 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: from approximately CHF 55 for adults and from CHF 25 for children
  • Airport shuttle fee: CHF 150 per vehicle (maximum occupancy 6)
  • Covered self-parking fee: CHF 30 per night
  • Valet parking fee: CHF 30 per night
  • Pet fee: CHF 40 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

The seasonal pool will be open from 09 May to 01 September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars.

Property is also known as

FIVE Zurich
Five Zurich Luxury City Zurich
FIVE Zurich Luxury City Resort
FIVE Zurich - Luxury City Resort Hotel
FIVE Zurich - Luxury City Resort Zürich
FIVE Zurich - Luxury City Resort Hotel Zürich

Frequently asked questions

Does FIVE Zurich - Luxury City Resort have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. One of the swimming pools will be closed during the winter.

How much does it cost to stay at FIVE Zurich - Luxury City Resort?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at FIVE Zurich - Luxury City Resort on 1 Dec 2025 start from NZ$414.72, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is FIVE Zurich - Luxury City Resort pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 40 per pet, per night. Service animals are exempt from fees.

How much is parking at FIVE Zurich - Luxury City Resort?

Self-parking is available for CHF 30 per night. Valet parking is available for CHF 30 per night.

What time is check-in at FIVE Zurich - Luxury City Resort?

Check-in start time: 3:00 PM; check-in end time: noon. After-hours check-in is not available.

What time is check-out at FIVE Zurich - Luxury City Resort?

Checkout is at noon.

Does FIVE Zurich - Luxury City Resort provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel. A fee of CHF 150 per vehicle applies.

Where is FIVE Zurich - Luxury City Resort located?

Located in Zürich Center, this luxury hotel is within 3 mi (5 km) of Uetliberg, Letzigrund Stadium and Bahnhofstrasse. Lindenhof and Swiss National Museum are also within 3 mi (5 km). Schweighof S-Bahn is 7 minutes by foot and Triemli S-Bahn is 8 minutes.

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Reviews

FIVE Zurich - Luxury City Resort Reviews

8.4

Very good

8.8

Cleanliness

8.6

Amenities

8.2

Staff & service

8.6

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 145 out of 242 reviews
Rating 8 - Good. 35 out of 242 reviews
Rating 6 - Okay. 29 out of 242 reviews
Rating 4 - Poor. 14 out of 242 reviews
Rating 2 - Terrible. 19 out of 242 reviews

Reviews

10/10 Excellent

Satbir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience!
Stayed 4 nights in Sep 2025

10/10 Excellent

Marion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE STAFF WAS VERY ACCOMODATING AND THE HOTEL WAS ABSOLUTELY AMAZING. I HIGHLY RECOMMEND THIS HOTEL. IT WAS A HASSEL GETTING TO THE CITY, HOWEVER, THE HOTEL PROVIDES A SHUTTLE TO THE TRAIN, AND WILL PICK YOU UPON UPON RETURNING.
Stayed 1 night in Sep 2025

6/10 Okay

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is great if in main building. East wing is quite bad
Stayed 1 night in Jul 2025

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, property conditions & facilities
One of the better choices in Zurich.
Stayed 3 nights in Apr 2025

10/10 Excellent

Abed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and best place to overnight in Zurich not far from airport or city
Stayed 1 night in Nov 2024

10/10 Excellent

waleed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing overall, luxury
Stayed 2 nights in Feb 2025

10/10 Excellent

Gouri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay.. Reaching out to the Hotel if walking or using public transport can be challenging in the winter conditions
Stayed 2 nights in Dec 2024

10/10 Excellent

Herman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
T
Stayed 2 nights in May 2025

8/10 Good

Khalid

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
- Some Staff are less than expected honestly - very disorganised services - long waiting time to respond to phone calls by receptionist
Stayed 3 nights in Jul 2025

10/10 Excellent

Govand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in zurich

Amazing hotel, no words to describe how nice the staff is. Just amazing
Stayed 5 nights in Jun 2024

10/10 Excellent

Aliya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel has great facilities with the good views of the forest. A bit far Probably had the best pasta in the whole Europe in one of the lounge restaurants.
Stayed 1 night in Jun 2023

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views of the city
Stayed 2 nights in Sep 2022

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in May 2024

10/10 Excellent

Edidiong Archibong

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 13 nights in Jul 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel & Service much more than expected. 5 star service
Stayed 2 nights in Jul 2022

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Five Zurich was an amazing Hotel. It felt 5 star immediately upon arrival The staff was amazing! Very attentive and extremely nice Zainab was the cherry on top. She helped plan out whole stay in Switzerland and helped us figure out trains and day passes The food was top notch! Every restaurant was so good Not one bad meal. The pool was beautiful, great service by the pool No complaints, can go on and on
Stayed 6 nights in Jul 2022

8/10 Good

Lorne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not much within walking distance. Some staff were great. Some so so. East Wing is a very long walk to pool and restaurants. Very good value though and would stay again. Pool is very nice. Gym not so much. Serious weight lifters will be very disappointed. Breakfast buffet crazy expensive. Overall facility is very clean, modern, well maintained.
Stayed 1 night in Jul 2024

6/10 Okay

Matthew

Liked: Cleanliness, staff & service
did not like the tunnel to east wing. felt like a "budget" extention. not luxury
Stayed 3 nights in Apr 2024

6/10 Okay

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Only reason I’m leaving anything less than 5 stars is because when you book the east wing as they call it, it’s not even in the same building as the main glamorous hotel. You have to walk through an extremely long underground tunnel to a totally opposite hotel. Not convenient if you’re wanting to use the spa or restaurants or bar. The rooms are extremely tiny. No room for suitcases.
Stayed 1 night in Jun 2024

4/10 Poor

Robert

Liked: Cleanliness

Very disappointing

Don’t get a room in the “East Wing”! More than 100m away, accessed through a weird tunnel. Can’t turn the air con off. Building site outside the room, with workers walking past the window at 8am. Toilet completely visible through window from bedroom, so no privacy. Very disappointing
Stayed 1 night in Jun 2023

2/10 Terrible

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Rude and unorganized Front Office

This was my 2nd stay and it was very unpleasant. During my first visit, I forgot my Chanel makeup bag and medication at the hotel. When I booked again two days later, called ahead to request my items upon arrival, but they were locked away and unavailable. In the morning, there was no note left for the next shift, so I had to explain everything again. It took 40 minutes to locate my belongings, despite my urgency for a business meeting. All this time, I asked to see the manager, but the receptionist insisted no one was available. Then they even said, “Do you get what I am telling you?” and even raised his voice at me. Eventually, I did managed to meet with the GM, who apologized, but overall, it was a very disappointing experience.
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice family trip

Overall, we had a very nice trip. The atmosphere and decor were very nice, and the food was good. The hotel staff were all really wonderful. The location is away from other things, so plan on having to go a distance to eat or plan on eating at the hotel. There was some wear-and-tear in the room (e.g., chipped doors), which was surprising for such a nice, new hotel, but might speak more to the typical clientele, which I assume is more of a party crowd. We decided on this hotel solely because it had a pool, and our toddler loves to swim. We did not find out until we went to use the pool that it is for 16+. We looked on both hotels.com and the hotel website prior to booking and it did not state that anywhere. They are accommodating to children swimming from 10-12 in the morning, but it is important to know if you are going with a family. The location is very accessible with public transportation if you are willing to walk up a slight hill for about 8-10 minutes. We used it to get to-and-from the downtown and the airport, and it was very easy.
Stayed 2 nights in Jan 2023

2/10 Terrible

ABDULLAH

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

NOT A 5 star hotel, be careful

I was charged twice and i had to call them more than 10 times to get a refund and i just got a sorry as an apology. The amount was more than 1200 euros. I tried to order in dining but the dining employee who took my order was in Dubai and i was in zurich and never get the order and was charged. The reason was because the person who was supposed to be working in kitchen didnt show up because he was sick!!! 5 star hotel huh? Carpets are full of stains. I was in an XL suite Reception never answers Overall i would give this hotel Zero star if i could…
Stayed 2 nights in Dec 2022

2/10 Terrible

ABDULLAH

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Its not a 5 star hotel and be careful!!!

I was charged twice and i had to call them more than 10 times to get a refund and i just got a sorry as an apology. The amount was more than 1200 euros. I tried to order in dining but the dining employee who took my order was in Dubai and i was in zurich and never get the order and was charged. The reason was because the person who was supposed to be working in kitchen didnt show up because he was sick!!! 5 star hotel huh? Carpets are full of stains. I was in an XL suite Reception never answers Overall i would give this hotel Zero star if i could…
Stayed 2 nights in Dec 2022

10/10 Excellent

Xiaoli

Liked: Amenities
Everything is fantastic. It is a little bit far away to the city. Walking less than 10 minutes and taking three stops of train, you are right at the center of the city. Highly recommended.
Stayed 1 night in Sep 2025