Zona Central Holidays from NZ$964

What an amazing and beautiful hotel. The food and drinks were absolutely delicious as well as the room service. We enjoyed the pool and the jacuzzi along with some drinks. The staff was attentive and very helpful. I definitely recommend this hotel.

El hotel es hermoso, la vista al mar espectacular. El personal muy amable y atento. En general la comida de los restaurantes es muy buena.

The property was very nice. When we got to our room there was a leak from the A\C therefore there was a big puddle of water in the master bathroom. Some of the lights in our room didn’t turn on. When I wanted to blow dry my hair the outlets didn’t work. The jacuzzi would overflow and water would get all over the balcony. The rooms were great comfortable. Once the problems were resolved. Room was cleaned every day, fridge stocked. That part was great! What I didn’t like was that they sold the package as all inclusive but we couldn’t get service in the room that was an additional cost. We didn’t have a concierge to help with bookings for dinners, he didn’t tell us where restaurants were located etc. we had to ask or figure out our selves. When it came to our transportation to the airport we had to do all that our selves. The staff is friendly and ready to help. However, when it came to the some waiters we had to wait 30min for our check. They catered to the whites not us that we are Mexican. You can see that they were treated way better! For these reasons I only give 3 stars.

The villa was very old and in need of updates and repairs. Pool was clean

This was our first time to Pueblo Bonito and absolutely loved it. The room was a little dated and could use a deep cleaning on the floors and in corners of floors. The service was awesome, especially Gerardo at the pool. Food was amazing as well. We plan on coming back to stay next year.