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Hotel Zihua Caracol

Property class: 3

Choose dates to view prices

Located close to La Ropa Beach and Zihuatanejo Bay, Hotel Zihua Caracol provides a terrace, a coffee shop/cafe and a garden. At the two on-site restaurants, enjoy breakfast, lunch, children's meals, light fare and ocean views. Stay connected with free WiFi in public areas, and guests can find other amenities, such as a bar.

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Restaurant
  • Air-conditioning
  • Bar
The current price is NZ$165
includes taxes & fees
3 Sept - 4 Sept

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Double Room Standard

Hypo-allergenic bedding, in-room safe, iron/ironing board (on request)

Double Room Standard

8.0 out of 10
Very good
(1 review)
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Standard Room King Size

A neatly made bed with a white bedspread and red leaf-patterned pillows, a wooden headboard, and a small bedside table.

Standard Room King Size

8.0 out of 10
Very good
(1 review)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite Familiar

A hotel room with a bed, a desk, a chair, a television, and a small refrigerator.

Suite Familiar

8.0 out of 10
Very good
(2 reviews)
  • Partial ocean view
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Suite King Size

A hotel room with a bed, pillows, a nightstand with a lamp, and a decorative swan on the bed.

Suite King Size

  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Standard

Hypo-allergenic bedding, in-room safe, iron/ironing board (on request)

Suite Standard

  • 49 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room Standard

Hypo-allergenic bedding, in-room safe, iron/ironing board (on request)

Room Standard

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Double Beds

A neatly made bed with a swan-shaped towel arrangement and red flowers.

Standard Room, 2 Double Beds

7.2 out of 10
Good
(7 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
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About the area

Located in Playa La Ropa, a neighbourhood in Zihuatanejo, Hotel Zihua Caracol is near the airport and near the beach. The area's natural beauty can be seen at Zihuatanejo Bay and La Ropa Beach. Magic World Aquapark and Magic World Aquatic Park are also worth visiting. Discover the area's water adventures with jet skiing and snorkelling nearby, or enjoy the great outdoors with mountain biking and ecotours. Visit our Zihuatanejo travel guide
Map
Calle Adelita Sn Playa La Madera, Zihuatanejo, GRO, 40880

What's nearby

  • A sunset over a beach with two people standing and looking at the horizon.
    Zihuatanejo Bay
    2 min walk - 0.2 km
  • La Madera Beach
    2 min walk - 0.2 km
  • Kioto Plaza
    5 min walk - 0.5 km
  • Principal Beach
    9 min walk - 0.8 km
  • Fisherman's Walk
    12 min walk - 1.0 km

Getting around

  • Ixtapa, Guerrero (ZIH-Ixtapa - Zihuatanejo Intl.)
    20 min drive

Restaurants

  • Margaritas
    5 min walk
  • Terracita Beach
    6 min walk
  • Casa Elvira
    14 min walk
  • Hao
    17 min walk
  • La sirena gorda
    14 min walk

About this property

Hotel Zihua Caracol

  • Hotel near Zihuatanejo Bay
  • Near La Ropa Beach, Hotel Zihua Caracol provides a terrace, a coffee shop/cafe and a garden. At the two on-site restaurants, enjoy breakfast, lunch, children's meals, light fare and ocean views. In addition to a bar, guests can connect to free WiFi in public areas.
  • You'll also find perks such as:
    • An outdoor pool, along with sunloungers and pool umbrellas
    • Free self-parking
    • Full breakfast (surcharge), multilingual staff and luggage storage
    • A banquet hall, barbecues and a 24-hour front desk
  • Room features
  • All guestrooms are individually furnished, and boast comforts such as air conditioning, as well as amenities such as safes.
  • Extra amenities include:
    • Bathrooms with showers and shampoo
    • 30-inch TVs with cable channels

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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 8:00 AM to 11:00 AM for a fee: MXN 150 for adults and MXN 105 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Restaurante Los Caracoles
  • Terraza Burgados Grill

Things to do

  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 30-inch TV with cable channels

More

  • Access via exterior corridors
  • Air conditioning
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Early check-in subject to availability
Early check-in fee: MXN 500
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately MXN 150 for adults and from MXN 105 for children
  • Early check-in fee: MXN 500 (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

This property does not have any lifts
Pool access available from 9:00 AM to 10:00 PM
No pets and no service animals are allowed at this property
Parking height restrictions apply

Frequently asked questions

Does Hotel Zihua Caracol have a pool?

Yes, this property has an outdoor pool. Pool access is from 9:00 AM to 10:00 PM.

How much does it cost to stay at Hotel Zihua Caracol?

As of 20 Aug 2026, prices found for a 1-night stay for 2 adults at Hotel Zihua Caracol on 3 Sept 2026 start from NZ$165, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Zihua Caracol pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Zihua Caracol?

Self-parking is free at this property.

What time is check-in at Hotel Zihua Caracol?

Check-in start time: 3 PM; check-in end time: 10 PM. Early check-in is available for a fee of MXN 500 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hotel Zihua Caracol?

Checkout is at 11:00 AM. Late checkout is available for a fee.

Where is Hotel Zihua Caracol located?

Located in Playa La Ropa, this hotel is within a 5-minute walk of La Madera Beach and Zihuatanejo Bay. Kioto Plaza and Principal Beach are also within 10 minutes.

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