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"Excellent location just minutes away from west lake, the fountain and pier to take west lake sightseeing boat, and right next to a mega shopping mall with extensive brands and dining options. Also good service."

"Love this property. It has a very beautiful garden and lake. Very good and attentive service. Room with nice garden view and good amenities. Extensive room service options is a big plus for my family."

" Very nice rooms, spacious, modern and comfortable. The hotel location is perfect, minutes of walk from West Lake and also from the night market. Staff is very nice and welcoming. "

"Mike 张 is excellent!"

"Clean, perfect location, friendly staff. Whoa!"

"Splendid Hotel, super nice staff"

"They provided me with free wheelchair service. Everyone there was very friendly. I would like to go back!"

"Perfect to stay in the night before an early flight. Buffet breakfast in the morning. Very clean, modern and comfortable rooms. "

"The location is the best for sightseeing especially around the west lake. Room is Bit old but clean and good size. Maid at my floor was great. Would stay here again for it’s great location."