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Riffelhaus 1853

4.0 star property
Ski hotel with full-service spa and ski-in/ski-out access

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Perched in the mountains, Riffelhaus 1853 offers a serene escape with a breakfast buffet, spa treatments, and ski-in/ski-out access. Relax at the outdoor pool or unwind with al fresco dining at Restaurant Riffelhaus; explore the nearby slopes by sledding or snowshoeing.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Hot tub
  • Breakfast included
  • Spa
  • Pet-friendly
  • Pool

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Family Room

1 bedroom, in-room safe, iron/ironing board, free WiFi

Family Room

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Separate bedroom
Hairdryer
Bathrobes
2 bathrooms
Free bottled water
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, Balcony, Mountain View (Matterhorn)

1 bedroom, in-room safe, iron/ironing board, free WiFi

Junior Suite, Balcony, Mountain View (Matterhorn)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony or patio
Heating
Free cots/infant beds
Flat-screen TV
Renovated in 2014
Separate bedroom
Hairdryer
Bathrobes
  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Double Room

1 bedroom, in-room safe, iron/ironing board, free WiFi

Standard Double Room

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hairdryer
Bathrobes
Free bottled water
Coffee/tea maker
Electric kettle
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Exclusive Double Room, Mountain View (Matterhorn View)

1 bedroom, in-room safe, iron/ironing board, free WiFi

Exclusive Double Room, Mountain View (Matterhorn View)

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hairdryer
Bathrobes
Free bottled water
Coffee/tea maker
Electric kettle
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, Mountain View

1 bedroom, in-room safe, iron/ironing board, free WiFi

Junior Suite, Mountain View

10.0 out of 10
Exceptional
(1 review)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hairdryer
Bathrobes
Free bottled water
Coffee/tea maker
Electric kettle
  • 1 bedroom
  • Mountain view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

View all photos for Standard Double Room, Mountain View

1 bedroom, in-room safe, iron/ironing board, free WiFi

Standard Double Room, Mountain View

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Heating
Flat-screen TV
Separate bedroom
Hairdryer
Bathrobes
Free bottled water
Coffee/tea maker
Electric kettle
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room with Partial Matterhorn View

1 bedroom, in-room safe, iron/ironing board, free WiFi

Double Room with Partial Matterhorn View

  • Sleeps 2

View all photos for Family 2-bed Room With Side Matterhorn View

1 bedroom, in-room safe, iron/ironing board, free WiFi

Family 2-bed Room With Side Matterhorn View

  • Sleeps 4

Double Room with Matterhorn View

  • Sleeps 2
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About the area

Map
Riffelberg 2500m, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Cervino - Sci Estivo - 1 min walk - 0.0 km
  • Furi - Riffelberg - 1 min walk - 0.0 km

Getting around

  • Riffelberg - 3 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • Old Zermatt
  • ‪Schmuggler Höhle - ‬20 min drive
  • ‪Chez Vrony - ‬38 min drive
  • ‪La Taverne - ‬20 min drive
  • ‪Buffet & Bar Riffelberg - ‬1 min walk

About this property

Riffelhaus 1853

Upscale hotel near Zermatt-Matterhorn Ski Paradise
Consider a stay at Riffelhaus 1853 and take advantage of a free breakfast buffet, a terrace and a garden. With amenities such as ski-in/ski-out access and ski storage, this hotel is a great place to hit the slopes. Take some time to relax at the on-site spa. The on-site Regional cuisine restaurant, Restaurant Riffelhaus, offers breakfast, lunch, dinner and al fresco dining. Enjoy on-site activities, such as sledging and snowshoeing. Stay connected with free in-room WiFi, and guests can find other amenities, such as a library and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An outdoor pool
  • Free newspapers, smoke-free property and a lift
  • Luggage storage, wedding services and a banquet hall
  • Multilingual staff and a front desk safe
Room features
All guest rooms at Riffelhaus 1853 have comforts, such as bathrobes, in addition to amenities, such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Electric kettles, heating and daily housekeeping

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  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 518 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurant Riffelhaus

Things to do

  • Full-service spa
  • Hot tub
  • Library
  • Outdoor pool
  • Sauna
  • Ski storage
  • Ski-in/ski-out access
  • Sledding
  • Snowshoeing
  • Steam room

Family friendly

  • Outdoor pool

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Outdoors

  • Garden
  • In the mountains
  • Terrace

Accessibility

  • Lift

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1853
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 7 AM - 8 PM
Front desk staffed during limited hours
For any questions, please contact the property using the information on the booking confirmation
This hotel is located on top of a mountain. Guests must ride the Gornergrat Bahn (surcharge) cable car from Zermatt to access the property.
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CHF 20 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property on the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 120.0 per day.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 20 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 120.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The hotel offers only a set menu for dinner (surcharge). The hotel advises that guests will be unable to have dinner off site in Zermatt due to the limited cable car schedule in the evening.

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Riffelberg
Hotel Riffelberg Zermatt
Riffelberg
Riffelberg Hotel
Riffelberg Zermatt
Riffelhaus 1853 Hotel Zermatt
Riffelhaus 1853 Hotel
Riffelhaus 1853 Zermatt
Riffelhaus 1853
Riffelhaus 1853 Hotel
Riffelhaus 1853 Zermatt
Riffelhaus 1853 Hotel Zermatt

Frequently asked questions

Does Riffelhaus 1853 have a pool?

Yes, this property has an outdoor pool.

Is Riffelhaus 1853 pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 20 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Riffelhaus 1853?

This hotel doesn't offer parking.

What time is check-in at Riffelhaus 1853?

Check-in start time: 4 PM; check-in end time: 9 PM. Late check-in is available during limited hours.

What time is check-out at Riffelhaus 1853?

Checkout is at 11 AM.

Where is Riffelhaus 1853 located?

Located in the mountains, this Zermatt hotel offers ski-in/ski-out access and is within a 5-minute walk of Zermatt-Matterhorn Ski Paradise, Furi - Riffelberg and Cervino - Sci Estivo. Furi Ski Area and Riffelberg - Gifthittli are just steps away. Riffelberg is only a 3-minute walk.

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Reviews

Riffelhaus 1853 Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Location

9.4

Staff & service

9.8

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 126 out of 153 reviews
Rating 8 - Good. 18 out of 153 reviews
Rating 6 - Okay. 3 out of 153 reviews
Rating 4 - Poor. 1 out of 153 reviews
Rating 2 - Terrible. 5 out of 153 reviews

Reviews

10/10 Excellent

Bernt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The perfect Alpine retreat.

Riffelhaus is an amazing hotel, if you want peace and quiet, great food and feel really welcomed.
Stayed 6 nights in Dec 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was absolutely beautiful, and the staff was extremely kind and helpful. 10/10 recommend staying here!
Stayed 3 nights in Jan 2023

10/10 Excellent

philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best alpine location I have visited

Amazing location, excellent staff, really enjoyed the stay. Ski in and out with the best views of the matterhorn
Stayed 7 nights in Mar 2023

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience!!! Hotel has a perfect location, offering breathtaking views of Matterhorn and Zermatt valley. Breakfast is an unforgettable experience for sure, again for the views around; and the food offering. Then, you have the most impressive chef; Jovanni is very passionate about his work, comes to the table to explain the details of his creation. Each night is a different epicurean journey. Such an unexpected, unbelievable treat!!! Thank you so much!!!
Stayed 7 nights in Jan 2025

10/10 Excellent

Bianca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Came for 1 night, stayed for 3!

We had the most unforgettable stay at Riffelhaus 1853, and I can’t say enough good things about the incredible team here. Dior and Sven went above and beyond for us, and every single staff member made us feel truly cared for over the last four days. Their kindness, professionalism, and warmth made all the difference in the unique situation we were all just in. That kind of service is rare, and it meant the world to us. We wouldn’t trade the experience we just had for anything. We’re leaving with full hearts and a deep appreciation for all the people who made it so special. We will definitely be back—and until then, we’ll be singing the praises of Riffelhaus to everyone we know. Thank you for everything. You truly are something special!
Stayed 1 night in Apr 2025

10/10 Excellent

Kerrin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Most Magical Experience

If you are debating on booking this please do yourself a favor and go for it. I cannot describe how beautiful the location is, the photos don't do it justice. The spa was great, and they probably have the worlds best hot tub view. The staff was incredibly kind and greeted us at the train stop to take our bags. There are plenty of walking trails right near the property. The staff spoke multiple languages and were incredibly kind. It was a unique experience and I hope one day I can go back.
Stayed 1 night in Jul 2023

10/10 Excellent

Tadahiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location Wonderful view
Stayed 1 night in Sep 2025

10/10 Excellent

Morimitsu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the same use as last year. The location, food, cleanliness, and the view from the hotel are great. The staff are very kind. I would like to take advantage of the next opportunity.
Stayed 2 nights in Aug 2025

10/10 Excellent

Takeshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
全てにおいて満足度が高いです。
Stayed 2 nights in Aug 2025

10/10 Excellent

loap

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Emplacement excellent !
Stayed 2 nights in Aug 2025

10/10 Excellent

Qian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked three 4 star hotels in the journey. This one is the best in all aspect, especially the bathroom.
Stayed 2 nights in Jul 2025

10/10 Excellent

mayumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ここでしかできない、印象的な滞在を経験できました。マッターホルンを間近に眺めながらのサウナが最高！スタッフも礼儀正しくフレンドリーで良かったです。早朝や夜の静寂に包まれた山々を感じられるので、本当にお勧めです。
Stayed 1 night in Jul 2025

2/10 Terrible

Gerardo

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Lo único que vale la pena es el jacuzzi pero puedes pagar por ir a tomarte las fotos, el lugar está lejos del mundo es muy caro transportarte tienes límite de tiempo para hacer actividades no hay comida, fuera de eso si planeas tener una luna de miel sin salir del hotel si es recomendable .
Stayed 2 nights in Apr 2025

8/10 Good

Christian

Liked: Cleanliness, amenities, property conditions & facilities
Ein magischer Ort
Stayed 2 nights in Mar 2025

10/10 Excellent

Chia Huei

Liked: Cleanliness, staff & service, property conditions & facilities
Our experience was excellent from start till end! Staff were all so friendly and helpful, and made us feel very welcome. They seemed to enjoy being there and brought a good vibe to the place. The rooms and bathroom were beautiful and spacious even for the standard rooms. Wellness and dining spaces were also stunning and with perfect views of the Matterhorn. This was definitely one of the best stays of our lives. We hope to be back again!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
A fantastic place to stay, high up in the Alps. Staff was always very professional and helpful and went out of their way to accommodate us. The views from the rooms are world class. Highly recommended.
Stayed 2 nights in Mar 2025

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great biews
Stayed 2 nights in Mar 2025

10/10 Excellent

Hang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Above expectations all around. We stayed for our honeymoon, and it was perfect. Tranquil, separated from the aprés scene, perfect ski in ski out for first tracks every day before the gondolas started bringing people from town. Breakfast and dinner were included and absolutely top tier dining every day. The staff were helpful and welcoming. The baggage service from the train was incredibly helpful so that we didn’t have to haul our luggage across the ski hill. I couldn’t have asked for a better experience. We plan on returning!
Stayed 6 nights in Feb 2025

10/10 Excellent

Sindi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views, lovely sauna
Stayed 2 nights in Jan 2025

10/10 Excellent

jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and dining here was some of the best in the world, and weve been around the world to know...we will be back!
Stayed 3 nights in Jan 2025

10/10 Excellent

Ranier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Zermatt’s best-kept secret. Nestled in the middle of the Zermatt Matterhorn, this 170 year old hotel integrates modern amenities while maintaining its historical roots along with breathtaking views. Riffelhaus 1853 does not disappoint and often leaves the guest with a once-in-a-lifetime experience and incredibly lucky for such a hotel to exist. It houses only 25 rooms/suits allowing for the staff to give you more personalized attention. Unlike most 170 year old hotels, Riffelhaus 1853 does an amazing job integrating modern amenities. The rooms and bathrooms were very modern with a sense of alpinist style unique to the locality. The rooms were average sized for the price; however, most guest come for the amazing view and location of this hotel rather than the size of the room. The reputation of the Riffelhaus’ Wellness Center and Spa experience is what originally motivated me to book this stay. This may be the crown jewel of the property as there is no other place like this in Zermatt. Their hot tub perched at the top of about 2582 meters overlooking the Matterhorn and the whole of Zermatt is the most beautiful in the entire area. I challenge anyone else to provide pictures of a better hot tub view. People from all over the world travel just for this experience. The large dry sauna faces a wall of glass from the ceiling to the floor that overlooks the Matterhorn and Alps and situates multiple people comfortably.

10/10 Excellent

RIE

リッフェルホテルからの依頼で宿泊先変更しました。とても良いホテルでしたのでマッターホルンを充分に楽しめました。 予約日1週間前になっても宿泊先から連絡がなかったためリッフェルホテルに確認のメッセージを送りましたが、返信が遅く、どちらかのホテル泊まるのか曖昧なメッセージが来て混乱しました。最終的にHotels.comに連絡をとり宿泊先を確認しましたが、いまだに意味がわかりません。ただお陰で素晴らしいホテルに泊まるチャンスを得たのは本当にラッキーでした。
Stayed 1 night in Dec 2024

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was everything I hoped it would be. The location was spectacular.
Stayed 2 nights in Aug 2024

10/10 Excellent

Chun Wai

Liked: Cleanliness, staff & service, property conditions & facilities
Astonishing view of matterhorn
Stayed 1 night in Sep 2024

10/10 Excellent

Sakura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
マッターホルンを独り占めできるロケーションのホテルで最高の時間が過ごせました。 スタッフの方も全員とっても親切だった。 夕食はコースで出てきて、少食の私にはボリュームが多すぎたが、食べれないデザートのキャンセルも笑顔で対応してくれました。 メインも選ぶことができて、サラダもたくさん食べることができた。 部屋はとてもコンパクトにまとまっていたが、清潔で心地よく過ごすことができました。 部屋の窓越しにマッターホルンを写真に取ると、まるで絵のように綺麗で一生の思い出になりました。 またサウナもすごいロケーションだった。 時期的に人が少ない時期で、自分たちだけでゆっくり過ごせたのは最高の時間でした。 帰りにFuri経由のゴンドラで帰りたかったが夏の営業期間があったらしく動いておらずだった。 ただ、スイスに行くなら絶対に泊まった方が良いホテルでした！
Stayed 1 night in Aug 2024