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Le Petit CHARME-INN

2.0 star property
Ski hotel with rooftop terrace and restaurant

Choose dates to view prices

Le Petit CHARME-INN, in the heart of Zermatt-Matterhorn Ski Paradise, offers a true mountain retreat. Guests enjoy a delicious breakfast before skiing or snowboarding. The property provides bike rentals for nearby trails, in-room WiFi, and a rooftop terrace for relaxation.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Air conditioning
  • Free WiFi
  • Restaurant

Room options

Available filters for rooms
Showing 3 of 3 rooms

View all photos for Double or Twin Room

Double or Twin Room

Double or Twin Room

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Hairdryer
Daily housekeeping
Desk
  • 15 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Single Room

Single Room

Single Room

8.8 out of 10
Excellent
(16 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Hairdryer
Daily housekeeping
Desk
  • 12 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Triple Room

Triple Room

Triple Room

8.4 out of 10
Very good
(5 reviews)

Highlights

Air conditioning
LCD TV
Hypo-allergenic bedding
Hairdryer
Daily housekeeping
Desk
  • 18 sq m
  • Mountain view
  • Sleeps 3
  • 3 Twin Beds
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About the area

Map
Metzggasse 28, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 1 min walk - 0.0 km
  • Matterhorn Museum - 2 min walk - 0.2 km
  • Zermatt-Furi Gondola - 8 min walk - 0.7 km
  • Zermatt–Sunnegga Funicular - 8 min walk - 0.7 km

Getting around

  • Zermatt Gornergratbahn Station - 8 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • ‪Hotel Post Zermatt - ‬4 min walk
  • ‪Brown Cow Pub - ‬4 min walk
  • ‪Walliserkanne - ‬5 min walk
  • ‪Restaurant du Pont - ‬2 min walk
  • ‪Old Zermatt - ‬4 min walk

About this property

Le Petit CHARME-INN

Hotel near Zermatt-Matterhorn Ski Paradise
Take advantage of free breakfast, a rooftop terrace and a restaurant at Le Petit CHARME-INN. Hit the slopes at this hotel, offering downhill skiing, a ski shuttle and ski equipment hire. Enjoy on-site activities, such as mountain biking and snowboarding. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Bike hire, a front desk safe and smoke-free property
  • Helicopter/aeroplane tours, tour/ticket information and a vending machine
  • A lift
  • Guest reviews speak highly of the breakfast, helpful staff and first-rate property condition
Room features
All guest rooms at Le Petit CHARME-INN offer comforts, such as air conditioning, in addition to
Other conveniences in all rooms include:
  • Bathrooms with baths or showers and free toiletries
  • Daily housekeeping and desks

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Exterior

Hotel Alpina

  • Pet-friendly
  • Free WiFi
  • Breakfast available
  • Housekeeping
8.6 out of 10, Excellent, 451 reviews
The price is NZ$484
includes taxes & fees
29 Nov - 30 Nov
Hotel Alpina

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Ski shuttle nearby

Food and drink

  • A restaurant

Things to do

  • Bicycle rentals
  • Downhill skiing
  • Helicopter/aeroplane tours
  • Hiking/biking trails
  • Mountain biking
  • Ropes course
  • Ski equipment rentals
  • Ski storage
  • Snowboarding

Conveniences

  • Limited-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • In the mountains
  • Rooftop terrace

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV

More

  • Air conditioning (climate-controlled)
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CHF 10.00 per pet, per day
Service animals are welcome
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 10.00 per pet, per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
Construction is underway at a neighbouring building and there may be noise disturbance from the construction work

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Le Petit Hôtel Zermatt
Le Petit Zermatt
Petit CHARME-INN Hotel Zermatt
Petit CHARME-INN Hotel
Petit CHARME-INN Zermatt
Petit CHARME-INN
Le Petit CHARME-INN Hotel
Le Petit CHARME-INN Zermatt
Le Petit CHARME-INN Hotel Zermatt

Frequently asked questions

Is Le Petit CHARME-INN pet-friendly?

Yes, pets are allowed at this property. There's a fee of CHF 10.00 per pet, per day. Some restrictions may apply, so please contact the property for more details.

How much is parking at Le Petit CHARME-INN?

This property doesn't offer parking.

What time is check-in at Le Petit CHARME-INN?

Check-in start time: 3:00 PM; check-in end time: 8:00 PM. Late check-in is available during limited hours.

What time is check-out at Le Petit CHARME-INN?

Checkout is at 11:00 AM.

Where is Le Petit CHARME-INN located?

Located near the slopes, this Zermatt hotel is situated in the mountains, and is within a 5-minute walk of Zermatt-Matterhorn Ski Paradise, Zermatt - Furi and Furi - Riffelberg. Furi Ski Area and Matterhorn Museum are just steps away. Zermatt Gornergratbahn Station is 8 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 8 minutes.

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Reviews

Le Petit CHARME-INN Reviews

9.0

Wonderful

9.2

Cleanliness

8.8

Location

9.4

Staff & service

9.2

Eco-friendliness

8.8

Property conditions & facilities
Rating 10 - Excellent. 491 out of 893 reviews
Rating 8 - Good. 323 out of 893 reviews
Rating 6 - Okay. 62 out of 893 reviews
Rating 4 - Poor. 9 out of 893 reviews
Rating 2 - Terrible. 8 out of 893 reviews

Reviews

10/10 Excellent

Diarmid

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was amazing, nice and quiet and the staff were very friendly!
Stayed 2 nights in Oct 2025

8/10 Good

??

Liked: Cleanliness, staff & service, property conditions & facilities
Location is best
Stayed 1 night in Sep 2025

10/10 Excellent

Dalton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little lodge style hotel. Would recommend
Stayed 2 nights in May 2025

10/10 Excellent

Keyla

Liked: Cleanliness, staff & service, property conditions & facilities
Me gusto
Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff.
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Simple, friendly hotel.
Stayed 4 nights in Feb 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the place ❤️🇨🇭
Stayed 2 nights in Feb 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel Friendly stay Good buffet breakfast Will stay again
Stayed 2 nights in Sep 2024

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Stay in a Perfect Locat

I had a great stay at this hotel! The location is excellent—close to everything you might need, with easy access to local attractions and restaurants. The staff were incredibly friendly and welcoming, always ready to help with a smile. Breakfast was a highlight, with a nice variety of fresh and tasty options to start the day right. I’d definitely stay here again!
Stayed 5 nights in Apr 2025

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value in Zermatt - quiet but close to train station and everything else. The bed was very comfortable, breakfast was terrific and the staff was super friendly.
Stayed 1 night in May 2024

8/10 Good

Dai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, clean and budget-friendly!
Stayed 2 nights in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff to the hotel was amazing! They were all very helpful, kind and went out their way to help with any other inquiries. There seemed to be some construction around the area, which was loud but that's not the property's fault.
Stayed 5 nights in Apr 2025

10/10 Excellent

KRISTIN A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick one night stay to see Zermatt and the Matterhorn. Hotel was as described - room was small but comfortable, location was great, staff was helpful and friendly.
Stayed 1 night in May 2024

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful and friendly.
Stayed 3 nights in Nov 2023

10/10 Excellent

LOIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a little gem. Just off the main st near the church, it is quiet. The staff were friendly and super helpful. Breakfast was fresh with plenty of variety. At the price, amazing.
Stayed 1 night in Dec 2024

10/10 Excellent

lorna

Liked: Cleanliness, amenities
The staff is very accommodating.Breakfast is good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the heart of Zermatt. Room was clean and comfortable. I enjoyed the breakfast in the morning.
Stayed 2 nights in Dec 2023

10/10 Excellent

Theresa

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was clean and very walkable. If the clouds were more accommodating you can see the top of the Matterhorn on the roof deck. This was a very comfortable hotel and the service was fantastic.
Stayed 1 night in Sep 2023

8/10 Good

ALEJANDRO

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with an exceptional location in Zermatt. The room was extremely basic, with hardly any room to walk between the beds, but beds were comfortable and the room was clean. Breakfast was good, although limited in options.
Stayed 1 night in Jan 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was really great. The room was cozy. All staffs were kind and nice. Room and bathroom were all clean. Breakfast was also good.
Stayed 2 nights in Dec 2022

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A perfect location to see the Matterhorn. Roof top amazing. We are our supper up there. Lots of walking but that’s anywhere you would stay.
Stayed 1 night in May 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
The kindest welcome and overall service. Amazing location and rooftop view. Small rooms but everything you need when you’re playing in a mountain town!

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect budget hotel for a solo traveler in Zermatt. Very easy to find, about a 10min walk from the train station and right off the main street. I was able to drop off my luggage at the front desk in the morning and then had no problems checking in in the afternoon. Staff was very friendly and helpful. My night also included breakfast, which I was not aware of when booking, but a very nice surprise (fresh fruit, bread, cheese and deli meats, hard boiled eggs, coffee and juice). My room was a perfect size: full bed with a desk and wardrobe, private bathroom with shower and tub. Facilities were clean and very homey. I had no issues with noise. My only notes for future travelers are that the street is a little dark if you are walking by yourself at night, and the road is also very steep if you need somewhere accessible! 5/5 from me; I would definitely come back, and I would definitely recommend.
Stayed 1 night in Jul 2025

10/10 Excellent

Danna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La Petite Charme Inn is a cozy and unique hotel that cares about its visitors. We received a called from the owner checking on us when we had not arrived as previously planned. This was the second time we chose the Inn while visiting Zermatt and we will return. The staff is exceptionally attentive and friendly. The inn itself is comfortable and brings the simple days of Switzerland to life.
Stayed 3 nights in Jun 2024

8/10 Good

Dexter

Liked: Cleanliness, staff & service
A little bit small.
Stayed 2 nights in Oct 2024