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Resort La Ginabelle

4.5 star property
Luxury hotel with full-service spa and fitness centre

Choose dates to view prices

Resort La Ginabelle offers families a peaceful riverside escape. Explore the scenic landscape by bicycle or enjoy facials, body treatments, and manicures at the spa. Kids love the playground and arcade/game room. Everyone appreciates the convenience of complimentary in-room WiFi.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Gym
  • Housekeeping

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Comfort Single Room

Comfort Single Room

Comfort Single Room

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Heating
Connecting rooms available
Free cots/infant beds
TV
  • 17 sq m
  • River view
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Comfort Double Room

Comfort Double Room

Comfort Double Room

9.4 out of 10
Exceptional
(10 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Heating
Connecting rooms available
TV
Hypo-allergenic bedding
  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room with Partial Matterhorn View

Standard Double Room with Partial Matterhorn View

Standard Double Room with Partial Matterhorn View

10.0 out of 10
Exceptional
(10 reviews)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Heating
Connecting rooms available
TV
Hypo-allergenic bedding
  • 22 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium double room with Matterhorn View

Premium double room with Matterhorn View

Premium double room with Matterhorn View

8.0 out of 10
Very good
(1 review)

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Heating
Connecting rooms available
Free cots/infant beds
TV
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Comfort Apartment

Comfort Apartment

Comfort Apartment

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Heating
Connecting rooms available
Free cots/infant beds
TV
  • 46 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Superior Apartment with Matterhorn View

Superior Apartment with Matterhorn View

Superior Apartment with Matterhorn View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Heating
Connecting rooms available
Free cots/infant beds
TV
  • 48 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 2 Large Twin Sofa Beds

View all photos for Premium Apartment with Matterhorn View

Premium Apartment with Matterhorn View | Living area

Premium Apartment with Matterhorn View

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 2 King Beds

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

Balcony
Separate sitting area
Soundproofed
Individually furnished
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Vispastrasse 52, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt–Sunnegga Funicular - 3 min walk - 0.3 km
  • Zermatt Visitor Center - 5 min walk - 0.4 km
  • Zermatt - Furi - 10 min walk - 0.8 km
  • Zermatt-Furi Gondola - 18 min walk - 1.5 km

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 5 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • ‪McDonald's - ‬6 min walk
  • ‪Le Petit Royal - ‬7 min walk
  • ‪Golden India - ‬5 min walk
  • ‪Schweizerhof Kitchen - ‬6 min walk
  • ‪Ristorante Pizzeria CasaMia - ‬5 min walk

About this property

Resort La Ginabelle

Luxury family-friendly hotel near Zermatt-Matterhorn Ski Paradise
Consider a stay at Resort La Ginabelle and take advantage of a terrace, a garden and a playground. Indulge in a manicure/pedicure, a massage and a facial at the on-site spa. Stay connected with free in-room WiFi, and guests can find other amenities, such as an arcade/games room and dry cleaning/laundry services.
You'll also enjoy the following perks during your stay:
  • An outdoor pool, along with sunloungers
  • Train station pick-up service, a porter/bellboy and tour/ticket information
  • Concierge services, free newspapers and smoke-free property
  • A front desk safe and luggage storage
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms are individually furnished, and offer comforts, such as premium bedding and heated floors, in addition to thoughtful touches, such as pillow menus and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding, memory foam beds and down duvets
  • Baths or showers, children's dressing gowns and free toiletries
  • 43-inch TVs with premium channels
  • Wardrobes/cupboards, balconies and heated floors

Similar properties

Exterior

Alpenhotel Fleurs de Zermatt

  • Pool
  • Breakfast included
  • Spa
  • Free WiFi
9.2 out of 10, Wonderful, 801 reviews
The price is NZ$724
includes taxes & fees
2 Dec - 3 Dec
Alpenhotel Fleurs de Zermatt

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Train station pick-up shuttle (surcharge) from 7:30 AM to 8:00 PM
  • Train station shuttle on request
  • Train station drop-off (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Full-service spa
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Free babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Turkish bath

Accessibility

  • No lift

More

  • 2 buildings
  • 4 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Children's robes
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heated floor
  • Heating
  • Individual furnishings
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 11:00 PM
Guests will receive an email within 5 days before arrival with check-in instructions; front desk staffed during limited hours
If you are planning to arrive after 11 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
This property's policy is to refuse certain bookings for the purpose of group events or parties, including stag and hen parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transport to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Ginabelle
Ginabelle Hotel
Ginabelle Hotel Zermatt
Ginabelle Zermatt
La Ginabelle
Resort La Ginabelle Hotel
Resort La Ginabelle Zermatt
Resort La Ginabelle Hotel Zermatt

Frequently asked questions

Does Resort La Ginabelle have a pool?

Yes, this property has an outdoor pool.

Is Resort La Ginabelle pet-friendly?

No, pets are not allowed at this property.

How much is parking at Resort La Ginabelle?

Resort La Ginabelle doesn't offer parking.

What time is check-in at Resort La Ginabelle?

Check-in start time: 3 PM; check-in end time: 11 PM. Late check-in is available during limited hours.

What time is check-out at Resort La Ginabelle?

Checkout is at 11 AM.

Where is Resort La Ginabelle located?

This family-friendly Zermatt hotel is located on the riverwalk, within a 5-minute walk of Zermatt-Matterhorn Ski Paradise, Tour Monte Rosa and Zermatt–Sunnegga Funicular. Zermatt - Furi and Furi - Riffelberg are also within 10 minutes. Zermatt (QZB-Zermatt Train Station) is only a 5-minute walk and Zermatt Gornergratbahn Station is 5 minutes.

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Reviews

Resort La Ginabelle Reviews

9.4

Exceptional

9.8

Cleanliness

9.2

Location

9.2

Staff & service

9.4

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 158 out of 208 reviews
Rating 8 - Good. 38 out of 208 reviews
Rating 6 - Okay. 7 out of 208 reviews
Rating 4 - Poor. 4 out of 208 reviews
Rating 2 - Terrible. 1 out of 208 reviews

Reviews

10/10 Excellent

Neville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel was extremely well presented, breakfast choice excellent.
Stayed 1 night in Aug 2025

10/10 Excellent

Karl

Liked: Amenities
This hotel is top notch in all aspects. Staff is awesome, helpful and friendly. Spa is off the charts wonderful. Location is close to the train station and a short walk to the heart of town. I can’t recommend this hotel enough.
Stayed 2 nights in Sep 2025

10/10 Excellent

Raphael

Liked: Cleanliness, amenities, property conditions & facilities
Super wellness!
Stayed 2 nights in Jun 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is excellent!! Close walk from the train station with complementary transfer available. Modern clean, excellent food, great service. The spa and pool were wonderful. Highly recommend!
Stayed 1 night in Sep 2022

10/10 Excellent

Nayeli Lizbeth García

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s amazing. The breakfast it’s super good!!! The pool is awesome! I really recommend this hotel!
Stayed 2 nights in May 2022

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Could not have been nicer to us in every way. We got stuck in Zermatt for an extra night thanks to a train accident and we were able to stay in the same room we had before. Highly recommend La Ginabelle.
Stayed 3 nights in Jun 2023

10/10 Excellent

Kirt

Liked: Cleanliness, staff & service, property conditions & facilities
Nice newer facility. Most rooms that don’t face the Matterhorn instead have views of the mountains surrounding Zermatt. The breakfast buffet is large and excellent. Dinners there are good as well. Reservations are needed. There are large “hot tubs” with jets on two different levels.
Stayed 5 nights in Aug 2022

4/10 Poor

Jack

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The pool is spectacular, but our room was next to the sidewalk and people could see in the room unless we closed everything up. The desk manager said he would move us the next day, but nothing. Overpriced plus tacked on added fees on departure!
Stayed 2 nights in Jun 2023

8/10 Good

Colin

Liked: Cleanliness, property conditions & facilities
Overall this is a nice hotel. The breakfast was excellent and the rooms were very clean. I would say the hotel is in excellent condition. The main issue we had was with loud neighbors. Children in the stairwells and people above us jumping around until midnight prevented us from sleep. The staff was not willing to help when we told them of the issue. I also did not enjoy seeing the man I assume was the owner barking at the man helping him with his luggage.
Stayed 4 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is hands down one of the best hotels we’ve stayed at. The breakfast buffet is epic and the spa is very well appointed with multiple pools and sauna options. Our room was also impressive with modern and comfortable amenities capped off by a view of the Matterhorn!
Stayed 2 nights in Sep 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff did nice job keeping room and all areas clean
Stayed 4 nights in Sep 2025

10/10 Excellent

Jun

Liked: Cleanliness, amenities
スタッフの対応がとても丁寧！
Stayed 1 night in Sep 2025

10/10 Excellent

Natsumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
日本人20代女子一人旅です。スタッフの方が日本語で丁寧に案内してくださり、サウナもスパも朝食もどれも大変満足でした。お部屋の内装もとても綺麗で気持ちよく2泊過ごすことができました。 ありがとうございます。
スパからマッターホルンが見えます
インフィニティプール
サウナ後の休憩場所
お部屋
Stayed 2 nights in Aug 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The standard of hotel was exceptional. Excellent assortment of options for breakfast. Rooms immaculate and very spacious. Staff were so friendly and helpful nothing was a problem
Stayed 2 nights in Jul 2025

10/10 Excellent

Mamta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great view of the Mattehorn mountain, specially at sun rise. Very friendly staff. Good location. Everything was spot on.
Stayed 2 nights in Jul 2025

6/10 Okay

Sumit Kumar

Liked: Cleanliness, amenities, property conditions & facilities
Overall a great property with admirable rooms. The front desk can do a better job. At present the front desk fails miserably in comparison to their peers in Holiday Inns and Marriott hotels in their interaction with their guests !!! Overall a great stay with a nice breakfast.
Stayed 1 night in Jun 2025

8/10 Good

Luca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
J'ai pu sejourner à nouveau à la ginabelle, le renouveau est spéctaculaire. L'espace SPA est trés réussi avec beaucoup d'espaces et de l'entimyté. Le restaurant est de trés bonne qualité et le buffet du déjeuner trés bien préparé avec mention spéciale pour la Egg Station que même sous énorme pression arrive a délivrer des superbes plats trés rapidement.. la chambre rénové trés fonctionelle. Bonne couverture de chaines internationales et chaines interne de Zermatt Info en canal 1. Bonne expérience et hôtel à revisiter!
Stayed 1 night in Jun 2025

10/10 Excellent

Mohit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a fantastic stay at Resort La Ginabelle. The location is excellent — just a short walk to restaurants, shops, and with a beautiful view of the Matterhorn. The complimentary shuttle to and from Zermatt station was a great convenience. The staff were consistently warm and helpful — from reception to housekeeping to the breakfast team. Housekeeping made sure our room was always spotless, especially while we were out. The buffet breakfast was delicious with a wide selection to start the day right. A lovely bonus was the kids’ room, which our toddler really enjoyed. It made our stay even more family-friendly. Would definitely recommend for anyone looking for a comfortable and welcoming base in Zermatt.
Stayed 3 nights in Jun 2025

10/10 Excellent

Julian

Liked: Cleanliness, amenities, property conditions & facilities
Great spacious rooms, nice staff, and located in a great spot within Zermatt
Stayed 3 nights in May 2025

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr gut!
Stayed 2 nights in Jan 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solid, comfortable well located

Great location, great spa and friendly staff. Excellent variety at the well stocked breakfast buffet.
Stayed 4 nights in Mar 2025

8/10 Good

LINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great
Stayed 7 nights in Feb 2025

8/10 Good

antonella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Xxx
Stayed 5 nights in Jan 2025

10/10 Excellent

Marcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel

Excelente hotel, piscinas formidáveis (interna e externa aquecidas), limpeza, café da manhã fantástico, localização top e como era aniversário de minha esposa, nos deram um upgrade de quarto que parecia uma casa!! A única coisa que me chateou muito foi o garçom que nos recebia no café da manhã. Exigia o local onde deveríamos nos sentar e de uma forma muito ríspida, não gostei!
Stayed 2 nights in May 2024

10/10 Excellent

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view great location, beautiful room
Stayed 2 nights in Jun 2024