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Arca Aparthotel & Spa

3.0 star property
Hotel with a full-service spa, steps from Zermatt-Matterhorn Ski Paradise

Choose dates to view prices

Hotel & Solebad Arca offers a peaceful mountain getaway with practical comforts. Guests start their day with a breakfast buffet before heading to the spa for relaxation. Enjoy the indoor pool and free WiFi, while the nearby Zermatt-Matterhorn Ski Paradise awaits exploration.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room, Mountain View

Double Room, Mountain View

Double Room, Mountain View

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Balcony or patio
Soundproofed
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Hypo-allergenic bedding
Hairdryer
  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double room with Matterhorn view

Double room with Matterhorn view

Double room with Matterhorn view

10.0 out of 10
Exceptional
(5 reviews)

Highlights

Balcony or patio
Soundproofed
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for 2- Bedroom Apartment

2- Bedroom Apartment

2- Bedroom Apartment

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Soundproofed
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Mountain view
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Family Apartment

Family Apartment

Family Apartment

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Balcony or patio
Soundproofed
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Mountain view
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe suite with Matterhorn view

Deluxe suite with Matterhorn view

Deluxe suite with Matterhorn view

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony or patio
Soundproofed
Free rollaway/extra beds
Free cots/infant beds
Kitchen
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • Mountain view
  • Sleeps 3
  • 1 King Bed
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About the area

Map
Spissstrasse 42, Zermatt, Wallis, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt Visitor Center - 3 min walk - 0.3 km
  • Zermatt–Sunnegga Funicular - 5 min walk - 0.4 km
  • Zermatt - Furi - 11 min walk - 1.0 km
  • Zermatt-Furi Gondola - 19 min walk - 1.6 km

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 3 min walk
  • Sion (SIR) - 75 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪Le Petit Royal - ‬6 min walk
  • ‪Restaurant Derby - ‬6 min walk
  • ‪Golden India - ‬5 min walk
  • ‪Schweizerhof Kitchen - ‬5 min walk

About this property

Arca Aparthotel & Spa

Hotel near Zermatt-Matterhorn Ski Paradise
A free breakfast buffet, a terrace and a garden are just a few of the amenities provided at Arca Aparthotel & Spa. Indulge in aromatherapy and a hot stone massage at the on-site spa. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also find perks such as:
  • An indoor pool, along with sunloungers
  • Bike hire, babysitting (surcharge) and a front desk safe
  • Multilingual staff, a lift and luggage storage
  • Smoke-free property, free newspapers and a TV in reception
  • Guest reviews give top marks for the helpful staff
Room features
All guest rooms at Arca Aparthotel & Spa feature perks, such as bathrobes, in addition to amenities, such as free WiFi and safes.
Other conveniences in all rooms include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Bathrooms with baths or showers and free toiletries
  • Flat-screen TVs with cable channels
  • Balconies or patios, kitchens and fridges

Similar properties

Interior entrance

Naco Aparthotel by Arca Spa

  • Pool
  • Breakfast included
  • Kitchen
  • Free WiFi
9.8 out of 10, Exceptional, 136 reviews
Naco Aparthotel by Arca Spa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11 AM
  • A bar/lounge

Things to do

  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Deep-tissue massages
  • Hot stone massages
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Hob
  • Kitchen
  • Microwave
  • Refrigerator

More

  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:30 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:30 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 9:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cots are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Hotel Solebad Arca Zermatt
Hotel Solebad Arca
Solebad Arca Zermatt
Solebad Arca
Hotel Solebad Arca
Arca Aparthotel & Spa Hotel
Arca Aparthotel & Spa Zermatt
Arca Aparthotel & Spa Hotel Zermatt

Frequently asked questions

Does Arca Aparthotel & Spa have a pool?

Yes, this property has an indoor pool.

Is Arca Aparthotel & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Arca Aparthotel & Spa?

This property doesn't offer parking.

What time is check-in at Arca Aparthotel & Spa?

Check-in start time: 3:00 PM; check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Arca Aparthotel & Spa?

Checkout is at 11:30 AM.

Where is Arca Aparthotel & Spa located?

Situated in the mountains, this spa hotel is within a 5-minute walk of Zermatt-Matterhorn Ski Paradise, Tour Monte Rosa and Zermatt Visitor Center. Zermatt–Sunnegga Funicular and Matterhorn Museum are also within 15 minutes. Zermatt (QZB-Zermatt Train Station) and Zermatt Gornergratbahn Station are within a 5-minute walk.

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Arca Aparthotel & Spa Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 143 out of 189 reviews
Rating 8 - Good. 43 out of 189 reviews
Rating 6 - Okay. 2 out of 189 reviews
Rating 4 - Poor. 1 out of 189 reviews
Rating 2 - Terrible. 0 out of 189 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the spaciousness of the room and the view of the Matterhorn from our deck. The breakfast served was also very good.
Stayed 2 nights in Sep 2025

10/10 Excellent

Wladyslaw

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet area, convenient location
Stayed 3 nights in Sep 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with easy walk from train station and to main town area. Staff were very friendly, welcoming and helpful, the buffet breakfast offered delicious hot and cold options. The heated indoor pool and saunas were a fabulous way to end a big day of hiking. Great sized room with very comfy beds, kitchen area plus our own sundeck area with views of the Matterhorn - can’t ask for more than that ! If we came back to Zermatt would definitely stay here again. Thank you for a wonderful stay!
Stayed 2 nights in Sep 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was lovely. We stayed in the Aparthotel. We enjoyed everything it offered. The rooms were nice, the breakfast was delicious and the sauna, steam room and pool were amazing. We have been on a 6 week trip and this has been our favorite hotel thus far. We would recommend this hotel to family and friends.
Stayed 3 nights in Jun 2025

10/10 Excellent

Al

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room and a big balcony with a view of the Matterhorn. Staff was friendly and helpful. Great breakfast. Pool was fantastic. Bathroom had tub and shower.
Stayed 3 nights in Jun 2025

10/10 Excellent

Lam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, walkable distance, nice and clean in the room
Stayed 3 nights in Sep 2023

10/10 Excellent

MA. MARNA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great and location was easily accessible; close to the convenient stores and had the bus stop just a block away.
Stayed 2 nights in Dec 2023

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and facilities

Great location, not far from station, and a fabulous warm pool. Room was spacious enough, modern bathroom and facilities. We had an excellent morning view of the Matterhorn from our balcony.
Stayed 3 nights in Sep 2024

8/10 Good

karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to station with excellent facilities. Staff available 24hrs and very pleasant and helpful. Breakfast excellent. Swimming pool and sauna a real unexpected bonus.
Stayed 2 nights in Sep 2024

4/10 Poor

Rebecca

Disliked: Cleanliness, staff & service, property conditions & facilities
Do not recommend
Stayed 1 night in Sep 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a wonderful place to stay-close to the train station and bus stop. Coop is right down the street. Unit had small kitchen for meal prep. Nice breakfast and very good staff that helped us with alot of directions! Would recommend!
Stayed 2 nights in Aug 2024

8/10 Good

Ming Yung Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel location in front of the Zermatt train station . It’s good for travelers who has heavy luggage or have a morning early train schedule.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, few minutes walk to train, main shopping and restaurant area. Our room was big, self contained and had a balcony. The staff were exceptional and welcoming at reception and were very helpful with our questions. Breakfast had a great selection. Unfortunately pool was closed for renovations.
Stayed 2 nights in Sep 2023

8/10 Good

ZHAN ZHI

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel breakfast has good variety. Service is good and is conveniently located within walking distance from the train station. Room is spacious and we like it that there are 2 separate rooms for toilet and bathing. There is electric stove and microwave if you wish to cook or heat up food.
Stayed 2 nights in Jul 2023

10/10 Excellent

ken

Liked: Cleanliness, staff & service, property conditions & facilities
Cant wait to go back to zermatt again. the property is located within walking distance from the train station. The staff is extremely pleasant and helpful. Just ask them any queries and they will try to help you. The room is clean with a small kitchen and balcony. The view is spectacular. You can see the matterhorn from there. Enjoy a cup of hot beverage with a spectacular view. The buffet breakfast is outstanding with a lot of varieties. You can also access the grocery shop which is within a walking distance from the hotel.

8/10 Good

Vicky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was courteous, the breakfast was excellent, and the room was comfortable and very satisfying. The view of the golden summit of Mount Matterhorn at sunrise from our room made the entire stay perfect.
Stayed 2 nights in Sep 2025

10/10 Excellent

HIMANSHU JADAVJI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly front desk - Max. Hotel is very comforting in all respects.
Stayed 3 nights in Sep 2025

8/10 Good

KOJI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
前回泊まったホテルより数段交通の便も良く助かりました。改装済で居心地がよかったです。日本人が多く少し残念でした。
Stayed 2 nights in Aug 2025

8/10 Good

Geon

Liked: Cleanliness, staff & service, property conditions & facilities
Umm
Stayed 1 night in Aug 2025

10/10 Excellent

CHI KIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
自助早餐豐盛，有個小型開放式廚房可以煮嘢食，距離火車站很近行三四分鐘就到, 附近有間平價超市好多嘢買！
Stayed 2 nights in Jun 2025

8/10 Good

YASUMI

Liked: Cleanliness, staff & service, property conditions & facilities
朝食も美味しくて駅から徒歩5分ほどでいけた
Stayed 2 nights in Jun 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay here, the spa was a nice experience and the location of the hotel is great. It’s close to the Main Street, lots of great restaurants near it, and the train station is a short walk away.
Stayed 3 nights in Mar 2025

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was terrific! Our family of 4 REALLY enjoyed the included breakfast each morning! The spa was terrific! Love the convenient location to the train station. Zermatt is very walkable. Arca is on the North end. It only takes 20 minutes to walk to the South end. My family is looking forward to returning to Zermatt and staying at Arca!
Stayed 6 nights in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unbedingt hier buchen. Wir kommen wieder.

Alles war top aber vor allem das Bad mit 38 Grad wärme, die richtigen genügend starken Wasserdüsen welche man individuell der Höhe selbst anpassen kann, die Sprudelwasserliegen der ganze Wellnessbereich top. Das Zimmer einfach gut durchdacht Übrigens noch, das Frühstücksbüffet schwer zu übertreffen. Nahe am Bahnhof.
Stayed 1 night in Mar 2025

10/10 Excellent

brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel... very close to train sration...easy to get to ski gondola ....top floor has great roo.s with lofted ceiling.
Stayed 2 nights in Dec 2024