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Hotel Bristol

3.0 star property
Hotel with a full-service spa, steps from Zermatt-Matterhorn Ski Paradise

Choose dates to view prices

Hotel Bristol sits amid the Swiss Alps near Zermatt-Matterhorn Ski Paradise, offering a peaceful retreat. Guests can relax in the garden, enjoy the arcade/game room, visit the spa, browse the library, or use the dry cleaning/laundry services for a comfortable stay.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pet-friendly
  • Laundry
  • Free WiFi
The current price is NZ$453
includes taxes & fees
9 Nov - 10 Nov

Room options

Available filters for rooms
Showing 9 of 9 rooms

View all photos for Standard Single Room, Mountain View

Standard Single Room, Mountain View

Standard Single Room, Mountain View

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Balcony
Soundproofed
Heating
TV
Bathrobes
Hairdryer
Private bathroom
Minibar
  • 13 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Quadruple Room, Mountain View

Quadruple Room, Mountain View

Quadruple Room, Mountain View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
TV
Bathrobes
Hairdryer
Private bathroom
  • 32 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, Mountain View (Matterhorn)

Double Room, Mountain View (Matterhorn)

Double Room, Mountain View (Matterhorn)

10.0 out of 10
Exceptional
(13 reviews)

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
TV
Bathrobes
Hairdryer
Private bathroom
  • 19 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room, Mountain View

In-room safe, soundproofing, free WiFi

Triple Room, Mountain View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Soundproofed
Heating
Free cots/infant beds
TV
Bathrobes
Hairdryer
Private bathroom
  • 27 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Single Room, 1 Queen Bed

Single Room, 1 Queen Bed | View from room

Single Room, 1 Queen Bed

8.0 out of 10
Very good
(2 reviews)

Highlights

Balcony
Soundproofed
Heating
TV
Bathrobes
Hairdryer
Private bathroom
Minibar
  • 15 sq m
  • Mountain view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Double Room, Mountain View

In-room safe, soundproofing, free WiFi

Double Room, Mountain View

Highlights

Balcony
Soundproofed
Heating
TV
Bathrobes
Hairdryer
Private bathroom
In-room safe
  • 17 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Mountain View

Superior Double Room, Mountain View

Superior Double Room, Mountain View

Highlights

Balcony
Soundproofed
Heating
TV
Bathrobes
Hairdryer
Private bathroom
In-room safe
  • 27 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Mountain View (Matterhorn)

In-room safe, soundproofing, free WiFi

Superior Double Room, Mountain View (Matterhorn)

Highlights

Balcony
Soundproofed
Heating
TV
Bathrobes
Hairdryer
Private bathroom
In-room safe
  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Deluxe Double Room (Matterhorn View)

Deluxe Double Room (Matterhorn View)

Deluxe Double Room (Matterhorn View)

Highlights

Balcony
Soundproofed
Heating
TV
Bathrobes
Hairdryer
Private bathroom
In-room safe
  • 39 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed
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About the area

Map
Schluhmattstr. 3, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Zermatt - Furi - 1 min walk - 0.0 km
  • Zermatt–Sunnegga Funicular - 6 min walk - 0.6 km
  • Zermatt Visitor Center - 8 min walk - 0.7 km
  • Zermatt-Furi Gondola - 10 min walk - 0.8 km

Getting around

  • Zermatt Gornergratbahn Station - 9 min walk
  • Sion (SIR) - 77 min drive

Restaurants

  • ‪Hotel Post Zermatt - ‬6 min walk
  • ‪Brown Cow Pub - ‬6 min walk
  • ‪Restaurant du Pont - ‬3 min walk
  • ‪Old Zermatt - ‬1 min walk
  • ‪Elsie Bar - ‬3 min walk

About this property

Hotel Bristol

Hotel near Zermatt-Matterhorn Ski Paradise
Consider a stay at Hotel Bristol and take advantage of a terrace, a garden and an arcade/games room. Treat yourself to a massage at the on-site spa. In addition to a library and dry cleaning/laundry services, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), free train station pick-up and luggage storage
  • A front desk safe, smoke-free property and a lift
  • A computer station and tour/ticket information
  • Guest reviews say great things about the helpful staff
Room features
All guest rooms at Hotel Bristol have perks, such as bathrobes, in addition to amenities, such as free WiFi and safes.
Other amenities include:
  • Bathrooms with baths or showers and hairdryers
  • Balconies and heating

Similar properties

Exterior

Hotel Chesa Valese

  • Breakfast included
  • Spa
  • Free WiFi
  • Bar
9.8 out of 10, Exceptional, 171 reviews
The price is NZ$671
includes taxes & fees
11 Nov - 12 Nov
Hotel Chesa Valese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Free train station pick-up shuttle from 8:00 AM to 5:30 PM
  • Train station shuttle at scheduled times
  • Ski shuttle nearby
  • Free train station drop-off

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:00 AM for a fee: CHF 25 per person
  • A bar/lounge

Things to do

  • Arcade/game room
  • Full-service spa
  • Library
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible train station shuttle
  • Lift

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

More

  • Heating
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:30 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CHF 10.00 per pet, per night
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 80.0 per night.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CHF 25.00 per person
  • Pet fee: CHF 10.00 per pet, per night
  • Rollaway bed fee: CHF 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Clothing, including swimwear, is not permitted for guests using this property’s spa facilities.

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transport to and from this property

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Bristol Zermatt
Hotel Bristol Zermatt
Hotel Bristol Hotel
Bristol Hotel Zermatt
Hotel Bristol Zermatt
Hotel Bristol Hotel Zermatt

Frequently asked questions

Is Hotel Bristol pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 10.00 per pet, per night.

How much does it cost to stay at Hotel Bristol?

As of 6 Nov 2025, prices found for a 1-night stay for 2 adults at Hotel Bristol on 9 Nov 2025 start from NZ$435.85, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Bristol?

This hotel doesn't offer parking.

What time is check-in at Hotel Bristol?

Check-in start time: 3 PM; check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Bristol?

Checkout is at 11 AM.

Where is Hotel Bristol located?

Situated in Zermatt, this spa hotel is steps away from Zermatt-Matterhorn Ski Paradise, Zermatt - Furi and Furi - Riffelberg. Furi Ski Area and Mountaineers Cemetery are just steps away. Zermatt Gornergratbahn Station is 9 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 9 minutes.

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Reviews

Hotel Bristol Reviews

9.2

Wonderful

9.4

Cleanliness

9.0

Location

9.2

Staff & service

9.2

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 443 out of 688 reviews
Rating 8 - Good. 208 out of 688 reviews
Rating 6 - Okay. 27 out of 688 reviews
Rating 4 - Poor. 5 out of 688 reviews
Rating 2 - Terrible. 5 out of 688 reviews

Reviews

10/10 Excellent

Mervyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel, family run
Stayed 2 nights in Apr 2025

10/10 Excellent

Shu Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel with beautiful Matterhorn view, it is just directly in front of the room balcony. Hotel service is good and staff is friendly, always offering help. Location is excellent. Pick up and drop off service is also provided. Highly recommended!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to two very good restaurants and one very good Pub enjoyed my stay
Stayed 1 night in Sep 2022

10/10 Excellent

Niall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Bristol is a comfortable hotel in the heart of Zermatt, about a 10 or 15 minute walk from the train station but they do offer a shuttle service. Fabulous location with stunning views of the Matterhorn. Very convenient for getting gondolas up the mountains if you’re going hiking. Fantastic breakfast buffet in the morning.
Stayed 5 nights in Aug 2025

10/10 Excellent

Nobuhiro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice!
Stayed 3 nights in Aug 2025

8/10 Good

stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to tour around all attractions
Stayed 1 night in Sep 2023

10/10 Excellent

Joel Elijah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean hotel, very convenient and reception was very kindful
Stayed 2 nights in Oct 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience in a location just off the main street but very close to the action. The spa and sauna facilities were a much needed perk on a long trip for the two of us.
Stayed 1 night in Nov 2024

10/10 Excellent

woo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Best breakfast and sauna
Stayed 1 night in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You can tell the owners take a tremendous amount of pride in this property. Almost feels like a large bed and breakfast. Rooms are beautiful and the view of the Matterhorn was incredible !

10/10 Excellent

José Fabio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GRATEFUL

Friendly and helpful staff. Very grateful for everything. Recommended for all the amenities and proximity.
Stayed 2 nights in Oct 2024

10/10 Excellent

Heidi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Bristol was beautiful, affordable, close to everything, and had a super friendly staff. The staff was very easy to contact and bent over backwards accommodating me. I will book with them again, and recommend them to everyone!
Stayed 1 night in Mar 2023

10/10 Excellent

Deana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Hotel Bristol. The check in staff were friendly and helpful. The room was clean and adorable and had a phenomenal view of the Matterhorn. Everything is within walking distance but you can easily get a cab or bus. The morning we left, the hotel had a complimentary cab for us! We would stay here again without hesitation.
Stayed 2 nights in May 2024

10/10 Excellent

Dr Gary G

Liked: Cleanliness, staff & service, property conditions & facilities
We had 10 in our group and everyone gave the property an A . The Staff is wonderful as is Francis and his wife who are the owners. The entire staff epitomized the meaning of Customer Service from breakfast to midnight. Our group could not have been more satisfied with our entire experience.
Stayed 7 nights in Mar 2023

6/10 Okay

Thuy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff were so kind and helpful! Spa was a bonus! Rooms were clean and quant. Location was top notch with a great view of the Matterhorn and easy walk to the gondola to get up to the Matterhorn. Very close walk to the main shopping strip, restaurants and bar area. Also really loved the free shuttle service to and from the ZERMATT station. We would stay here again.
Stayed 1 night in Oct 2025

8/10 Good

Yoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breathtaking view of the Matterhorn
Stayed 2 nights in Sep 2025

10/10 Excellent

Devang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Great staff.
Stayed 2 nights in Sep 2025

10/10 Excellent

javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel con buenos servicios
Stayed 1 night in Sep 2025

10/10 Excellent

Edith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a room with the Matterhorn view and it was amazing. Room was well equipped and very comfortable. Breakfast buffet was delicious.
Stayed 2 nights in Sep 2025

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice and packed us a breakfast when we told them we were checking out early.
Stayed 1 night in Sep 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, great views, fun spa, amazing breakfasts, location awesome, happy staff
Great views
Great views
Stayed 2 nights in Aug 2025

4/10 Poor

Joga

Disliked: Amenities
Very basic hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Kim Ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location and nice staff
Stayed 3 nights in Jul 2025

8/10 Good

Atsuhiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋
Stayed 2 nights in Jul 2025

10/10 Excellent

nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was nicest little chalet hotel with an amazing view of the Matterhorn. The breakfast was amazing, the staff were helpful with recommendations and they even have a little shuttle to take you to the train station! I would definitely recommend this hotel!
View from our room
View from the balcony
Night view from our room
Stayed 1 night in Jul 2025