Hotel Ambassador Zermatt

4.0 star property
Upscale hotel, walk to Zermatt-Matterhorn Ski Paradise
your current months are April, 2024 and May, 2024.
April 2024
May 2024

Hotel Ambassador Zermatt

Photo gallery for Hotel Ambassador Zermatt

Interior entrance
Indoor spa tub
View from property
Premium bedding, pillow-top beds, minibar, in-room safe
Free daily buffet breakfast

Overview of Hotel Ambassador Zermatt

Reviews
9.0

Wonderful

Popular amenities

  • Pet-friendlyPet-friendlyPet-friendly
  • Free WiFiFree WiFiFree WiFi
  • PoolPoolPool
  • Hot tubHot tubHot tub
  • Breakfast includedBreakfast includedBreakfast included
  • LaundryLaundryLaundry
The price is NZ$678
Price available on 2/4/2024

Explore the area

Spissstrasse 10, Zermatt, VS, 3920
  • Popular LocationZermatt-Matterhorn Ski Paradise1 min walk
  • Popular LocationZermatt (QZB-Zermatt Train Station)1 min walk
  • Popular LocationZermatt Gornergratbahn Station2 min walk
  • Popular LocationZermatt Visitor Center2 min walk
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Room options

1 Bed Room Suite in Suite

cleanliness

Highlights

Separate dining area
Separate sitting area
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 50 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds and 1 Queen Sofa Bed

2 Room Suite in Family room

cleanliness

Highlights

Separate dining area
Separate sitting area
Free cots/infant beds
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Premium bedding
  • 60 sq m
  • Mountain view
  • Sleeps 4
  • 4 Single Beds

Double Room, Mountain View (Matterhorn)

cleanliness

Highlights

Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Blackout curtains
Hairdryer
Bathrobes
  • 25 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

Standard Double or Twin Room

cleanliness

Highlights

Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Premium bedding
Pillow-top bed
Blackout curtains
Hairdryer
Bathrobes
  • 25 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

Similar properties

About the area

Zermatt

Located in Zermatt, Hotel Ambassador Zermatt is near a train station and near the boardwalk. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snow tubing and sledging.

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk
  • Zermatt Visitor Center - 2 min walk
  • Matterhorn glacier paradise - 9 min walk
  • Zermatt-Furi Gondola - 16 min walk
  • Sunnegga Ski Resort - 20 min drive

Getting around

  • Zermatt (QZB-Zermatt Train Station) - 1 min walk
  • Geneva International Airport (GVA) - 162 min drive

Restaurants

  • McDonald's - 3 min walk
  • Golden India - 2 min walk
  • Le Petit Royal - 4 min walk
  • Restaurant Derby - 4 min walk
  • Grizzly's - 3 min walk

About this property

Hotel Ambassador Zermatt

Upscale hotel in the mountains
Located close to Zermatt-Matterhorn Ski Paradise, Hotel Ambassador Zermatt provides a free breakfast buffet, a terrace and a garden. For some rest and relaxation, visit the sauna or the hot tub. The on-site restaurant, Restaurant Tapas & Wine, features garden views and fondue. Stay connected with free in-room WiFi, and guests can find other amenities, such as dry cleaning/laundry services and a fireplace in reception.
You'll also find perks such as:
  • An indoor pool with sunloungers
  • Bike hire, express check-out and express check-in
  • A computer station, tour/ticket information and luggage storage
  • Concierge services, free newspapers and a porter/bellboy
  • Guest reviews speak well of the helpful staff and location
Room features
All 84 rooms feature comforts such as premium bedding and pillow menus, as well as thoughtful touches such as free WiFi and laptop-friendly workspaces.
Other amenities include:
  • Hypo-allergenic bedding and pillowtop mattresses
  • Baths or showers, free toiletries and hairdryers
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, children's slippers and daily housekeeping

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Ski shuttle nearby

Food and drink

  • Free buffet breakfast available daily 7 AM–10:30 AM
  • A bar/lounge
  • A restaurant
  • Hosted evening meal available daily for a fee of CHF 55
  • Snack bar/deli

Restaurants on site

  • Hotelbar
  • Restaurant Tapas & Wine

Things to do

  • Bicycle rentals
  • Indoor pool
  • Piano
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Spa tub
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Garden
  • In the mountains
  • Pool loungers
  • Terrace

Accessibility

  • Lift

More

  • 3 buildings
  • Built in 1978
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Electrical adapters
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 16 and older; COVID-19 vaccination requirement applies to all guests aged 16 and older; guests providing vaccine record must have received complete vaccination at least 1 days prior to check-in
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.

Renovations and closures

The property is closed between 31 October and 6 December.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 15.00 per pet
Welcoming dogs and cats only
1 total pets

Children and extra beds

Children are welcome
Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for CHF 50.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 17 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: CHF 15.00 per pet
  • Crib (infant bed) fee: CHF 50.0 per night
  • Hosted evening meal: CHF 55

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
A car is recommended for transport to and from this property
Children under 16 years old are not allowed in the swimming pool or hot tub without adult supervision

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Ambassador Hotel Zermatt
Ambassador Zermatt
Ambassador Zermatt Hotel
Hotel Ambassador Zermatt
Zermatt Ambassador Hotel
Hotel Ambassador Zermatt Hotel
Hotel Ambassador Zermatt Zermatt
Hotel Ambassador Zermatt Hotel Zermatt

Frequently asked questions

Does Hotel Ambassador Zermatt have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hotel Ambassador Zermatt?

As of 28 Mar 2024, prices found for a 1-night stay for 2 adults at Hotel Ambassador Zermatt on 2 Apr 2024 start from NZ$663.59, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Ambassador Zermatt pet-friendly?

Yes, this property allows cats and dogs (limit 1 total). There's a required deposit per night.

How much is parking at Hotel Ambassador Zermatt?

This property doesn't offer parking.

What time is check-in at Hotel Ambassador Zermatt?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Hotel Ambassador Zermatt?

Checkout is at 11:00 AM.

Where is Hotel Ambassador Zermatt located?

Situated in the mountains, this hotel is steps away from Zermatt-Matterhorn Ski Paradise, Tour Monte Rosa and Zermatt Visitor Center. Zermatt–Sunnegga Funicular and Matterhorn Museum are also within 10 minutes. Zermatt (QZB-Zermatt Train Station) and Zermatt Gornergratbahn Station are within a 2-minute walk.

Hotel Ambassador Zermatt Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 207 out of 359 reviews" "
Rating 8 - Good. 119 out of 359 reviews" "
Rating 6 - Okay. 22 out of 359 reviews" "
Rating 4 - Poor. 8 out of 359 reviews" "
Rating 2 - Terrible. 3 out of 359 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
True to its stature and reputation, the hotel and its staff is a perfect combination of elegance and convenience for a family ski trip
Stayed 4 nights in Mar 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great place to stay in Zermatt! The stay was great, with no issues. Clean and safe. Center of the town and right next to the train station. Five Stars
Stayed 3 nights in Feb 2024

10/10 Excellent

Lisa-Marie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in central Zermatt and close to transport. Friendly helpful staff. Ski rentals available in the hotel with really helpful staff and storage for equipment. Very handy for the main train station when you have an early start back to the airport.
Stayed 4 nights in Feb 2024

8/10 Good

Robert

Stayed 3 nights in Feb 2024

6/10 Okay

Victoria

Travelled with family
Liked: Cleanliness, amenities
Pros: convenient location to train station, quiet rooms, cleaners were lovely. Good shower pressure and temperature. Cons: breakfast room in windowless basement with no variety in the limited breakfast offering. Not what I would expect from 4*. Limited storage space in bedrooms and no hooks for coats/ski wear. Path from street to reception down a slippery slope. For the price paid it didn’t feel like good value at all.
Stayed 7 nights in Dec 2023

10/10 Excellent

Binca, Northampton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Binca, Northampton

Stayed 1 night in Dec 2023

8/10 Good

Alexander

Stayed 4 nights in Dec 2023

10/10 Excellent

Binca, Northampton

Liked: Cleanliness, staff & service, property conditions & facilities
Very modern rooms with thoughtful and functional design. Proximity to the train station was definitely a bonus! Also close to the ski bus and ski train.
Stayed 2 nights in Dec 2023