Skip to Main Content.
List your propertySupportTrips

Unlock instant savings with Member Prices

Sign in
Feedback

Hotel Alpina

2.0 star property
Hotel in Zermatt, steps from Matterhorn Museum

Choose dates to view prices

Photo gallery for Hotel Alpina

Exterior
Property grounds
In-room safe, desk, cots/infant beds, free WiFi
Property grounds
Daily buffet breakfast (CHF 25 per person)
Hotel Alpina sits amid mountain majesty, welcoming guests with its garden and library. Enjoy rock climbing, hiking, biking, or seasonal ice skating before unwinding in the outdoor entertainment area or visiting the hair salon. Past guests praise the attentive staff.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Free WiFi
The current price is NZ$403
includes taxes & fees
15 Oct - 16 Oct

Room options

Check availability for these dates

Tonight

Sept 21 - Sept 22
Check availability for tonight Sept 21 - Sept 22

Tomorrow

Sept 22 - Sept 23
Check availability for tomorrow Sept 22 - Sept 23
Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

8.2 out of 10
Very good
(21 reviews)

Highlights

Heating
TV
Private bathroom
In-room safe
Daily housekeeping
Desk
  • Sleeps 2
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Triple Room

Triple Room

Triple Room

7.6 out of 10
Good
(9 reviews)

Highlights

Heating
TV
Private bathroom
In-room safe
Daily housekeeping
Desk
  • Sleeps 3
  • 2 Twin Beds and 1 Large Twin Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

8.4 out of 10
Very good
(18 reviews)

Highlights

Heating
TV
Private bathroom
In-room safe
Daily housekeeping
Desk
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

8.6 out of 10
Excellent
(25 reviews)

Highlights

Heating
TV
Private bathroom
In-room safe
Daily housekeeping
Desk
  • Sleeps 3
  • 2 Twin Beds OR 1 Queen Bed

View all photos for Single Room with Shared Bathroom

Single Room with Shared Bathroom

Single Room with Shared Bathroom

8.4 out of 10
Very good
(6 reviews)

Highlights

Heating
TV
In-room safe
Daily housekeeping
Desk
  • Sleeps 1
  • 1 Twin Bed
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Map
5 Englischer Viertel, Zermatt, VS, 3920

What's nearby

  • Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
  • Matterhorn Museum - 2 min walk - 0.2 km
  • Zermatt - Furi - 2 min walk - 0.2 km
  • Zermatt–Sunnegga Funicular - 5 min walk - 0.5 km
  • Zermatt-Furi Gondola - 10 min walk - 0.8 km

Getting around

  • Zermatt Gornergratbahn Station - 7 min walk

Restaurants

  • ‪Hotel Post Zermatt - ‬3 min walk
  • ‪Brown Cow Pub - ‬3 min walk
  • ‪Walliserkanne - ‬4 min walk
  • ‪Old Zermatt - ‬3 min walk
  • ‪Elsie Bar - ‬2 min walk

About this property

Hotel Alpina

Hotel near Matterhorn Museum
Located close to Forest Fun Park, Hotel Alpina provides a terrace, a garden and a hair salon. Active travellers can enjoy hiking/biking trails, sledging and rock climbing at this hotel. Free in-room WiFi is available to all guests, along with a library and an outdoor entertainment area.
Additional perks include:
  • Buffet breakfast (surcharge), a front desk safe and smoke-free property
  • Tour/ticket information, free newspapers and luggage storage
  • Outdoor furniture
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Alpina have comforts such as free WiFi and safes. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Baths or showers and soap
  • Cots/infant beds, heating and daily housekeeping

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 25 for adults and CHF 25 for children

Things to do

  • Hiking/biking trails
  • Ice skating
  • Library
  • Mountain biking
  • Rock climbing
  • Ski storage
  • Sledding

Family friendly

  • Cot (surcharge)

Conveniences

  • Free newspapers in lobby
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 66-cm TV

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 7:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
This property is in a car-free zone and can be reached only by train or taxi.

Access methods

Front desk (limited hours)

Pets

Pets are allowed for an extra charge of CHF 25.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are available for CHF 20.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately CHF 25 for adults and from CHF 25 for children
  • Pet fee: CHF 25.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Air conditioning is not provided
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have any lifts
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 2 stars.

Property is also known as

Hotel Alpina Hotel
Hotel Alpina Zermatt
Hotel Alpina Hotel Zermatt

Frequently asked questions

Is Hotel Alpina pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 25.00 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Hotel Alpina?

As of 21 Sept 2025, prices found for a 1-night stay for 2 adults at Hotel Alpina on 15 Oct 2025 start from NZ$386.16, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Alpina?

This property doesn't offer parking.

What time is check-in at Hotel Alpina?

Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Alpina?

Checkout is at 11:00 AM.

Where is Hotel Alpina located?

Situated in the mountains, this hotel is within a 15-minute walk of Matterhorn Museum and Forest Fun Park. Zermatt Gornergratbahn Station is 7 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 7 minutes.

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hotel Alpina Reviews

8.6

Excellent

9.0

Cleanliness

8.0

Amenities

8.8

Staff & service

8.6

Eco-friendliness

8.2

Property conditions & facilities
Rating 10 - Excellent. 213 out of 422 reviews
Rating 8 - Good. 133 out of 422 reviews
Rating 6 - Okay. 46 out of 422 reviews
Rating 4 - Poor. 15 out of 422 reviews
Rating 2 - Terrible. 15 out of 422 reviews

Reviews

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First class hotel. Great room and breakfast. Wish we could have stayed there longer
Stayed 1 night in Sep 2025

10/10 Excellent

Blesilda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near the train station, walkable and has friendly staff.
Stayed 2 nights in Sep 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service
Disliked: Amenities
We just needed the basics, bed and bathroom. If you are looking for a refrigerator or coffee maker in your room, you won't get it. It is located right in the center of town, which was perfect for us. We just needed a place to sleep after hiking all day.
Stayed 4 nights in Aug 2025

10/10 Excellent

Joe

Liked: Cleanliness, amenities, property conditions & facilities
Although the hotel is dated and basic, it was really clean and in a great location. Check in was easy and we had a great time.
Stayed 3 nights in May 2025

6/10 Okay

Julia

Liked: Cleanliness, staff & service, amenities
Gorgeous area and sweet hotel but walls paper thin . Two very loud people next door spoiled nights sleep into the early hours . Views from hotel wonderful tho !
Stayed 1 night in Aug 2025

6/10 Okay

Rosemarie

Liked: Staff & service
Great location - rooms dusty/ shower curtain broke very easily / no safe or fridge
Stayed 1 night in Sep 2025

8/10 Good

Chunmei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Morning receptionlist is super good. Booked 2 rooms. One room does not have hair dryer. Tried to find the evening receptionist at8:50 pm and she already left
Stayed 1 night in Sep 2025

6/10 Okay

Roy

Disliked: Amenities
It was just ok
Stayed 1 night in Aug 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was particularly friendly and helpful!
Stayed 2 nights in May 2025

10/10 Excellent

Changbin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff, in house breakfast is very much appreciated. Very clean room and seemed newly renovated floor and bathroom with a deep tub and the bed for a youth is excellent and can be put out to the 3rd bed for a family of 4. We loved the hotel.
Stayed 2 nights in Jun 2025

8/10 Good

Catherine

Liked: Cleanliness, staff & service, amenities
Great location. Helpful check in staff. Clean and tidy with good quality towels and bedding. Room decor and overall condition in need of updating.
Stayed 1 night in Jul 2025

8/10 Good

Jacqueline

Disliked: Property conditions & facilities
Good location for the train stations. Easy to find.
Stayed 1 night in Jun 2025

8/10 Good

Alwin

Liked: Cleanliness, staff & service, property conditions & facilities
Close to the train station & Coop. Check-in is not in this property and no hairdryer in the room.
Stayed 2 nights in Jul 2025

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Came to Zermatt for the first time, staff were so friendly and accommodating. They provided us information on best places to eat and to see. We arrived with our pram & 2 suitcases, staff were very helpful in helping us get to our room. The views from the hotel are amazing.
Stayed 2 nights in Jun 2025

10/10 Excellent

Eunji

Liked: Cleanliness, staff & service, property conditions & facilities
Clean great property, good value for money
Stayed 1 night in May 2025

8/10 Good

Robert

Liked: Property conditions & facilities
Good Hotel. Water pressure not the best.
Stayed 2 nights in Jun 2025

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely!
Stayed 2 nights in Jun 2025

6/10 Okay

ray

Bath room is too simple and not equipped properly!
Stayed 1 night in Aug 2025

10/10 Excellent

Charley

Liked: Staff & service, property conditions & facilities
A great, affordable option in Zermatt.
Stayed 3 nights in Feb 2025

8/10 Good

Zhihua

Liked: Cleanliness, amenities, property conditions & facilities
I liked everything just I wish to have a kettle in the room
Stayed 2 nights in Jun 2025

8/10 Good

Maikel

Liked: Cleanliness, staff & service, property conditions & facilities
Had a lovely time here in Zermatt. Hotel is on a nice walking distance from the train station and you can easily explore the city centre from here.
Stayed 1 night in Feb 2025

10/10 Excellent

Ramanand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice hotel for the price.
Stayed 1 night in Sep 2024

10/10 Excellent

Claudia Carolina

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 2 nights in Nov 2024

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, nice breakfast, room was spacious, very close to main area of Zermatt
Stayed 1 night in Nov 2024

10/10 Excellent

Jing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it.
Stayed 3 nights in May 2025

Expedia's Latest Trends

Hotels

Native Kings Wardrobe, St Paul's
Spindrift on the Beach
Hotels in Nelson Bay
Hotels in Avalon Beach
Le Vasa Resort
Hotels in Ilam
Hotels in Green Bay
The Reef Beachfront Apartments
Hotels in Auckland
All Inclusive Hotels in Quintana Roo
Hotels in Newmarket
Copthorne Hotel Palmerston North
AMERON Luzern Hotel Flora
Marriott's Ko'Olina Beach Club
Hotels near Westfield Carindale
Hotels in Sandspit

Flights

Flights from Auckland (AKL) to Queenstown (ZQN)
Flights from Auckland (AKL) to Lanzhou (LHW)
Flights from Gisborne (GIS) to Wellington (WLG)
Flights from Marrakech (RAK) to Amsterdam (AMS)
Flights from Christchurch (CHC) to Nelson (NSN)
Flights from Brisbane (BNE) to Honolulu (HNL)
Qantas Airways Queenstown (ZQN) to Gold Coast (OOL) flights
Flights from Chek Lap Kok (HKG) to Singapore (SIN)

Cars

Car hire near University of Auckland

Packages

Rodeo Drive

General

Visit Bage
Visit Negombo