Exterior

Reviews of TIKI Beach Club and Resort

3.5 out of 5
TIKI Beach Club and Resort
P.O.BOX 3362, Bwejuu, South East Coast

Reviews

8.6

Excellent

Rating 10 - Excellent. 5 out of 8 reviews" "
Rating 8 - Good. 1 out of 8 reviews" "
Rating 6 - Okay. 1 out of 8 reviews" "
Rating 4 - Poor. 1 out of 8 reviews" "
Rating 2 - Terrible. 0 out of 8 reviews" "

9.0/10

Cleanliness

8.4/10

Staff & service

9.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Pawel

Disliked: Staff & service, property conditions & facilities, room comfort
Not for everyone.
Typical party spot with no attention to details. Staff friendly but poorly trained. Windy all the time ( that’s the beauty of this spot ) lots of insects everywhere! ( I understand the location and all but we spent some time in different hotels and they managed it much better !!! ) Good breakfast.
Stayed 3 nights in Jun 2023
Response from Tiki Beach Team on 6 Aug 2023
Dear Pawel,thank you for the time you took to share your feedback. Currently there was a change of management and this could have an negative impact on the staff members. Due to the pointing out we will focus on our staff profesionalism.As mentioned on our sites there is once a week party, however only 1 night in a week.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Det var et skønt hotel lige ned til vandet og personalet var nogle skønne mennesker ❤️❤️
Stayed 15 nights in Nov 2019
Response from Adolphina on 17 Dec 2019
THANK YOU FOR THE LOVELY REVIEW LOOKING FORWARD TO HOST YOU AGAIN. WELCOME AGAIN

8/10 Good

Hugo

Liked: Cleanliness, property conditions & facilities, room comfort
Relax and enjoy
Well located, with a nice view of the sea. A bungalow with A/C and a private WC is recommended. Good people but lazy staff "Hakuna Matata" aka relax and wait, wait and wait... If you try to change anything in your food, don't expect to be acknowledged. Awesome fruit and juices. For sure anyone who comes will enjoy but don't forget "Hakuna Matata"
Stayed 5 nights in Nov 2019
Response from Adolphina on 28 Nov 2019
Thank you for your review, we will improve on our performance and services as advice. We had great time hosting you in our hotel looking forward to host you again. Karibu sana

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Måtte vente nesten 3 timer på å få rommet siden bestillingen ikke hadde blitt registrert på hotellet. Fikk da heller ikke den romtypen som vi hadde bestilt. Vi prøvde oss på all inclusive, da inntrykket vi fikk av personalet var at den var bra. For en vegetarianer og en med glutenintoleranse, så var dette et dårlig valg, da det eneste den med glutenintoleranse kunne spise var ris. Maten er verken merket med hva det er eller allergener, og servitører vet ikke selv hva det inneholder. Maten når vi bestilte fra restauranten/baren var god, men tok gjerne 1,5 time å få selv om det bare var en vanlig burger. Visse ansatte var svært innpåslitne og skulle absolutt alltid ta på oss (ta oss i hånda, på skuldra, armen osv), og når vi sa ifra at vi ikke ville at den skulle gjøre det, ble personen bitter. Vi hadde også mye problemer med låsen på døren til rommet, hvor en dag nøkkelen var blitt mistet av housekeeping. Nøkkelen vi fikk levert tilbake passet ikke døren, så en nøkkel til rommet var på avveie som gjorde at vi måtye passe ekstra på tingene våre. For å få rommet vasket, måtte man levere inn nøkkelen sin, og da alt tar ekstremt lang tid, fikk vi ikke tilgang på rommet før sent på ettermiddagen igjen. Fint med basseng, da havet er veldig lavt om dagen. Kommer ikke til å reise tilbake hit.
Stayed 10 nights in Jan 2024

10/10 Excellent

Jutta

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2022
Response from Palm Tree on 18 Apr 2022
Thank you Jutta, you are welcome to our resort again!

10/10 Excellent

Christof

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Resort und der Tiki Beach Club haben uns sehr gut gefallen.Vielen Dank an Alina und ihr Team für den schönen Aufenthalt!Die Live Musik mit den DJs war ein besonders Erlebnis.
Stayed 5 nights in Mar 2022
Response from Ali on 28 Mar 2022
Hi Christof, it was our pleasure to have you! You and your partner are welcome anytime, we will always have your favourite table ready for you! Alles gute von uns und komm wieder! Palm Tree Resort Bwejuu

10/10 Excellent

Thilo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can highly recommend staying here and enjoyed every day, that I spent there. The resort is beautifully located (right on a postcard-perfect beach), well maintained and run by wonderful people. If you are searching for a relaxed and beautifully located place to spend your holidays, you can stop your search right here. :) Just book! Due to it's own kite school, Palm Tree Resort is also a good pick, if you are a kite surfer or if you are (like me) just trying to find your way into the sport. The team at the kite school was just as nice as the team in the hotel. I can also recommend to book here, if you are working remotely, The WiFi is particularly fast and stable compared to any other place, that I tried on Zanzibar. Writing this review I also searched for negative points, but honestly couldn't find any. It's just perfect value for money and also my new go-to-place on the island. I am already looking forward to come back!
Stayed 5 nights in Feb 2022
Response from Ali on 20 Mar 2022
Dear Thilo, reading your review remind us how we love having such kind guests like you! We wish you safe travels and we hope to see you again very soon! All best from the team Palm Tree Resort Bwejuu

10/10 Excellent

Verified traveller

Stayed 15 nights in Nov 2019
Response from Adolphina on 27 Nov 2019
thank you so much for your review looking forward to host you again.