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Overview of Willa Excelsior

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Willa Excelsior

3 out of 5

4.0/5 Very good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Pet-friendly
  • Breakfast available
  • Parking available
  • Room service
  • Housekeeping

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Explore the area

    Popular LocationKrupowki Street6 min walk
    Popular LocationTatra Museum11 min walk
    Popular LocationZakopane Aqua Park15 min walk
    AirportPoprad (TAT-Poprad - Tatry)86 min drive

Choose dates to view prices

Comfort Room, 2 Bedrooms, Garden View

5/5 guest room rating
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

Quadruple Room

  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Bunk Bed

Superior Double Room, 1 King Bed, Mountain View

  • 20 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Single Room

No guest room rating
  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

Twin Room

5/5 guest room rating
  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

Triple Room

No guest room rating
  • 27 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Apartment

  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Economy Double Room, 1 Double Bed

5/5 guest room rating
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Double Room

  • 18 sq m
  • Mountain view
  • Sleeps 2
  • 1 Double Bed

Quadruple Room

No guest room rating
  • 38 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

About this area

Zakopane

Willa Excelsior is located in Zakopane. The area's natural beauty can be seen at Gubałówka and Tatra National Park, while Zakopane Aqua Park and Chochołowskie Termy are popular area attractions. Terma Bania and Gorący Potok are also worth visiting.
Popular Location

What's nearby

  • Krupowki Street - 6 min walk
  • Tatra Museum - 11 min walk
  • Zakopane Aqua Park - 15 min walk
  • Gubalowka Market - 16 min walk
  • Dolina Białego - 3 min drive

Getting around

  • Zakopane Station - 7 min drive
  • Krakow (KRK-John Paul II - Balice) - 95 min drive

Restaurants

  • Cristina Ristorante & Pizzeria - 5 min walk
  • Trattoria Adamo - 6 min walk
  • Cafe Piano - 6 min walk
  • Bąkowo Zohylina Niźnio - 6 min walk
  • Owczarnia - 7 min walk

About this property

Willa Excelsior

3-star hotel, walk to Krupowki Street
Self parking, coffee/tea in a common area and a meeting room are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a library, tour/ticket assistance and a garden are on-site. All 31 rooms boast deep soaking bathtubs, and offer free WiFi and flat-screen TVs. Guests will also find room service.
Willa Excelsior offers 31 forms of accommodation. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers with a deep soaking bath. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Guest accommodations are sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (PLN 20 per night)

Food and drink

  • Buffet breakfast available for a fee daily 7:30 AM–10 AM: PLN 20 for adults and PLN 15 for children
  • Room service available
  • Coffee/tea in a common area

Conveniences

  • Front-desk safe
  • Library
  • No lifts

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Polish

Business services

  • A meeting room

Outdoors

  • Garden
  • Picnic area

More

  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Deep-soaking bathtub

Entertainment

  • Flat-screen TV

Policies

Check-in

Check-in from 3:00 PM - 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
The check-in location differs from the property location; to check in, go to Willa Carlton 10 m away
Front desk staff will greet guests on arrival
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Access methods

Staffed front desk

Pets

Pets stay for free
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available.

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: PLN 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: PLN 20 for adults and PLN 15 for children (approximately)
  • Self-parking fee: PLN 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Willa Excelsior Hotel Zakopane
Willa Excelsior Hotel
Willa Excelsior Zakopane
Willa Excelsior
Willa Excelsior Hotel
Willa Excelsior Zakopane
Willa Excelsior Hotel Zakopane

Frequently asked questions

4.0
Very good
Rating 5 - Excellent. 15 out of 34 reviews
5 - Excellent 44%
Rating 4 - Good. 8 out of 34 reviews
4 - Good 24%
Rating 3 - Okay. 8 out of 34 reviews
3 - Okay 24%
Rating 2 - Poor. 2 out of 34 reviews
2 - Poor 6%
Rating 1 - Terrible. 1 out of 34 reviews
1 - Terrible 3%

4.0/5

Cleanliness

4.0/5

Staff & service

2.0/5

Amenities

3.8/5

Property conditions & facilities

3/5 Okay

Liked: Staff & service
Disliked: Property conditions & facilities
Just okey for a short stay. One good thing is the location is great.
Stayed 2 nights in Aug 2020

3/5 Okay

Stayed 3 nights in Feb 2020

3/5 Okay

Disliked: Amenities, property conditions & facilities
Convenient location, room was nicely heated abd bathroom nicely renovated.
Stayed 8 nights in Dec 2019

4/5 Good

Liked: Staff & service, property conditions & facilities
Nice willa in the centre of the city, within short walking distance to the Krupówki Street. Very good buffet breakfast with excellent selection of cereals, cheeses, cold cuts, fish, eggs, sausages, salads, breads, crepes, cakes, jams, fruits, etc available in the adjoining Carlton Willa. The only problem was that we had to use the wet towels as they would not dry in the room.
Stayed 8 nights in Sep 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is very conveniently located close to the main pedestrian area yet in a very quiet part of the town. Everyone was extremely helpful with all requests we had (form checking in to requesting an iron and more information).