"Very friendly staff and excellent view over the river from the room. The superior room was very spacious. The staff were always there to help when needed and a very pleasant stay. The breakfast has a nice range of different delights to suit all."
"A real gem - beautiful building, great location, room was great (no air con, which was the only downside on a very hot weekend). Courteous and professional staff - had a great stay, we loved it."
"Had a lovely stay at the hotel. Great location. Would stay there again if visiting York. Staff were so friendly and helpful. Breakfast was really good."
"Our stay at this establishment was perfect although it was a short stay. Very pleasant and friendly staff. The hotel lounge was very spacious with comfortable seating arrangements. The outside garden for beverages was useful especially during the hot days.
The breakfast was simply the best I have experienced for a while. So much variety on offer and plenty to choose from. From cold buffet to cooked breakfast. The choice for beverages was plentiful.
I have nothing to be negative about except new building developments nearby but that cannot be attributed to the hotel as it is beyond their control.
Great stay, excellent staff and splendid hospitality and breakfast. Will stay there again."
"When you stay at a 3star hotel you may expect bazillion faulty+manwel exactly the opposite
All staff were smartly dressed in uniform
Helpful setting of hotel amazing
Rooms very adequate
Breakfast amazing rate it more than 3 stars will stay again"
"Stayed at this hotel for four nights and the staff were outstanding. Everyone—from reception to the restaurant and bar—offered excellent customer service. They were incredibly friendly and nothing was too much trouble. The hotel’s location was also perfect for getting around York."