Thank for coming and your opinion, that very importance to upgrading our property be better than last time, we waiting for your visit next time with new experience.

Dear Mr Subari Apologize for the inconvenience, Your input is valuable for the progress of the hotel, and immediately to improve it. We look forward to your next arrival with a better and more exciting experience. Thank you.

Dear Mr David We are very happy if you are happy, we await for your next arrival with a more exciting experience. Thank you very much and always success. Best regards, Slamet Supriyanto

Dear Sir/madam Thank you for coming to our hotel, we appreciate your input, make our hotel better than before, and we await your next arrival. Thank you very much. Best regards, Slamet Supriyanto

Dear Sir/madam We apologize for the inconvenience, we will remedy the existing deficiencies to get better, thanks for your feedback, and very valuable to us, we look forward to coming back with a more enjoyable experience. Thank you very much. Best regards, Slamet Supriyanto

Kepada Yth: Bpk.Jumadi Dengan hormat, Kami mengucapkan banyak terimakasih atas kedatangannya serta kepercayaanya dalam menginap. Kami tunggu kedatangan selanjutnya dengan pengalaman yang menarik lainya. Kepuasan bapak adalah kebanggaan kami untuk tetap melangkah menuju kebaikan. Terima kasih

Dear Sir Jurgen Van Raamsdonk, we apologize for the inconvenience before, we inform you that the reservation of Deluxe room for 9-12 August 2017 excluding extra bed price, we ask Expedia which the payment of father only for room and not including extra bed. You are requested to call Expedia upon request from Expedia but you are not welcome, our officers work on the order of booking, while extra beds are newly requested and unpaid on Expedia, so our officers ask for extra bed payment to you. That is the explanation from us, hopefully can help and we are waiting for him with a better experience, for more information, our father invite to contact the Expedia, according to the message from Expedia. Thanks and always success. Best regards, Slamet Supriyanto

Kepada Yth: Ibu Upit Retno Dengan hormat, Terima kasih atas kedatangannya di Hotel Mutiara Malioboro Yogyakarta, semoga Ibu Upit Retno mendapatkan pengalaman yang indah selama menginap di hotel kami dan selama berkunjung di Yogyakarta. Kami tunggu kedatangan berikutnya dengan pengalaman yang lebih seru lagi. Terima kasih dan sukses selalu. Hormat saya, Slamet Supriyanto

Kepada Yth: Bp.Simon Dengan hormat, Kami mengucapkan banyak terima kasih atas kedatangannya di Hotel Mutiara Malioboro Yogyakarta, sekiranya ada pengalaman yang kurang berkenan, kami mohon maaf yang sebesar-besarnya, sudilah kiranya bapak untuk memberitahu kekurangan dari kami, sehingga masukan bapak akan sangat berharga dan membantu dalam meningkatkan mutu dan pelayanan dikemudian hari. Sekali lagi mohon maaf dan terima kasih atas responya, kami tunggu kedatangan Bapak Simon selanjutnya. Terima kasih. Hormat saya. Slamet Supriyanto

Kepada Yth: Bp. Rudi Dengan hormat, Selamat pagi Bapak Rudi, semoga pagi ini pagi yang cerah teruntuk Bapak Rudi dan keluarga, sebelumnya saya mengucapkan banyak terima kasih atas kunjungannya di hotel Mutiara Malioboro Yogyakarta, dan terima kasih atas masukan dari Bapak Rudi, dimana masukan tersebut akan kami teruskan kepada pihak terkait dihotel kami, serta untuk ditindak lanjuti, guna memperbaiki kekurangan yang ada menuju menjadi lebih baik lagi. Kami tunggu kedatangan Bapak Rudi ke hotel kami, semoga nantinya akan mendapatkan pengalaman yang indah dan lebih seru lagi. Sekali lagi saya ucapkan banyak terima kasih dan sukses selalu. Hormat saya, Slamet Supriyanto

Dear Sir/madam, Thank you for came to our hotel, we are very glad to accept your input, that make our hotel better than before, we hope you will be come back to our hotel with pleasant experience. Thank you verry much. Best regards, Slamet Supriyanto