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Reviews of Lake Yellowstone Hotel & Cabins - Inside the Park

3 out of 5
Lake Yellowstone Hotel & Cabins - Inside the Park
235 Yellowstone Lake Rd, Yellowstone National Park, WY

Reviews

7.0

Good

Rating 10 - Excellent. 163 out of 610 reviews" "
Rating 8 - Good. 158 out of 610 reviews" "
Rating 6 - Okay. 139 out of 610 reviews" "
Rating 4 - Poor. 91 out of 610 reviews" "
Rating 2 - Terrible. 59 out of 610 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

6.0/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Marietta

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Yellowstone Hotel is an old classic hotel- we stayed in the cabins. It was a bit rustic but that is what we expected. It was very clean and comfortable. We had a wonderful dinner in the hotel and a great tour by the concierge. We would stay there again.
Stayed 1 night in May 2024

8/10 Good

Neil

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was fantastic in all areas except electronic and cell phone communications. The hotel does not have wifi and there are very few areas in the park with cell tower connections. The Business center is available with computers to use but many simple and sometimes important matters cannot be handled with any convenience.
Stayed 3 nights in May 2024

8/10 Good

David, Upland

Travelled with partner
Liked: Cleanliness
We stayed in a cabin. This place was okay but way over priced. I know they have a captive audience and capitalize on that. Dining was limited to the hotel restaurant and the food was average but way over priced
Stayed 2 nights in May 2024

4/10 Poor

JOYEB

Disliked: Staff & service, amenities, property conditions & facilities
Room was not clean, no wifi

10/10 Excellent

James, Pelham

Liked: Cleanliness, staff & service, property conditions & facilities
Super!
Stayed 1 night in May 2024

6/10 Okay

Eric, Gower

Travelled with family
Liked: Staff & service
We stayed in the cabins. They were clean but old. Our heater was either full blast or nothing. But for cabins they were cute.
Stayed 1 night in May 2024

6/10 Okay

Katherine

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities
Stay in the cabins. We’re disappointed because the floor was dirty. The mattress was very squeaky and light bulb was burned out. Do you think for $300 a night at least get a lightbulb that worked.
Stayed 2 nights in May 2024

6/10 Okay

John

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
For the most part, the staff was great. Most of them were brand new, with a few returning from the previous season, but they all tried to be helpful. We arrived the 5th day they were open. The rooms wasn't stocked with things like coffee and accessories. No hair dryer, which is important when the weather is cold. There was a scrap of paper that I watched lay on the floor for the entire duration of our visit. The kitchen smells emanated throughout the hotel on the dinning room end: even up into the 2nd floor. The food was bland, overcooked, and dry in the restaurant. Our reservations were late, and we were told it was because they like to keep the tables full during the main dining time, so if you have an odd number in your party, like for instance 3, expect to be pushed to the end of the dinner service. actually, you are better off heading out the west gate and going to the burger joint or the taco truck; both of which have very good food. The Deli was the best bet for edible food in the hotel, but it's not a true deli. No WIFI, so expect to chat in the lounge, read a book, or sleep. Workaholics will be disappointed and may require a sedative. The exhaust from the kitchen ran all night with a dull drone vibrating the room, and the beds were tilted; I suppose so you could roll out of bed and be up at a moment's notice. We affectionally referred to our wing as "Flatulence Hall" because every step resulted in a creaking of the floor boards that sounded like a fart.
Stayed 3 nights in May 2024

8/10 Good

Mark

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely sunroom to relax in the evening and listen to music
Stayed 3 nights in May 2024

6/10 Okay

Stacy

Stayed 3 nights in May 2024

4/10 Poor

Matthew

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
I understand it is a seasonal hotel but further training on the staff is needed. It appeared more like a rag tag bunch of kids were serving you. Some were great, but most weren’t. Food options were limited and not good. Coffee is terrible, yet local brands exist that are great. If you go in early May, bring a cooler. It’s nice that few people are around, but I anticipated better food and service. Also, no WiFi which is hard because if you want to plan the day or check weather you need the internet and they don’t have it and there isn’t cell service. Rooms were nice and clean. Shower was not good. Views are beautiful! It’s a nice location because you’re central to everything in the park.
Stayed 4 nights in May 2024

8/10 Good

Shane

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is on the National Historic Register, original part built in 1890 sited on the shore of Yellowstone Lake. No TV, No Wifi, no A/C, cell service shows 4G but no internet. Old school architecture, clean, staff friendly. Reservations can be spendy. Restaurant is a bit $$$ and definitely requires a reservation to ensure you get served, but it is inside the park and the next nearest restaurant is at old faithful. Sunroom is next to restaurant and bar, very nice to sip a drink and watch sunset. My visit was second week of May.
Stayed 2 nights in May 2024

10/10 Excellent

Colleen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This property is certainly beautiful and more secluded—less busy than the areas around Mammoth Hot Springs and Old Faithful. The lobby area is large—much seating to view the lake through the large windows. Friendly servers come around to ask if you ‘d like a drink from the bar. There was a pianist playing music in the evening. A pleasant, restful night before heading out for a day of seeing the sights in the park.
Stayed 1 night in May 2024

6/10 Okay

Arleen

Since there’s not much choice for food inside the park, it would have been nice to have a refrigerator in the cabin to keep simple meal that a guests might have picked up from the food store.
Stayed 5 nights in May 2024

10/10 Excellent

NADA, Sugar land

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful historic hotel. Unfortunately no TV and no WiFi. Great to have piano player in the evening in the lobby. Limited restaurants in the area so plan accordingly.
Stayed 1 night in May 2024

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

2/10 Terrible

SUSAN

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Overpriced. Late at making our room available. We arrived and you could not even get a cup of coffee. Bar closed. Deli closed. Staff suggested we go to next town for anything. At these prices you should get a free drink or at least have some sort of snacks food or drinks available. No wifi. No TV. It is 2024. I could not even get a copy of my receipt. Unfortunate
Stayed 1 night in May 2024

4/10 Poor

Nathan

Travelled with partner
Disliked: Amenities
This property has very thin walls, heard people walking around all night, very slow check in services, food was average
Stayed 1 night in May 2024

8/10 Good

Neil E

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lake view setting in National park. quiet surroundings and easy drive to different points of interest in Yellowstone
Stayed 2 nights in May 2024

6/10 Okay

maria

Liked: Property conditions & facilities
Disliked: Amenities
main hotel and lobby are beautiful. I stayed in a separate building on the side that was very outdated and in need of renovation....not worth more than $350 a night...bit disappointing
Stayed 1 night in May 2024

8/10 Good

Jessyca

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very unique and friendly hotel! Concierge was new though so not the most helpful, however still able to provide basic maps and dining questions. Would have loved to have WiFi while at the hotel to be able to check in with my kids back home after long days in the park with no service.
Stayed 2 nights in May 2024

6/10 Okay

Rajeev

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities
Average
Stayed 1 night in May 2024

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was pleasantly surprised how much I enjoyed my stay at this historic hotel. My room was large and clean. The bathroom had marble countertops and basket weaved marble floors. Very quiet. I had low expectations for the dining room too after all the bad reviews but my husband and I really enjoyed our dinner. He had the NY Step and I had roasted chicken. It was a delight to meet all the young people working there for the summer.
Stayed 1 night in May 2024

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

4/10 Poor

Greta

Travelled with partner
Disliked: Staff & service
Expensive nightly rate $450 per night. The property doesn't have Internet. Extremely noisy neighbor upstairs. Minimal dining options. Will not stay here again. One redeeming value is the location.
Stayed 3 nights in Aug 2023

8/10 Good

Marilyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Connie

Stayed 7 nights in Sep 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

4/10 Poor

Cherrie

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The area we were put in was very poor. They had the cleaning closet wide open in our hall. It had bags of trash just thrown in it with all the towels and linens! The bar service was poor and the restaurant where we had an evening meal was very expensive and not great at all.
Stayed 2 nights in Sep 2023

4/10 Poor

Christina

Liked: Staff & service
Disliked: Property conditions & facilities
No housekeeping. No fridge or microwave in room. Moldy shower curtain. We had to remove our trash every day and get our own towels at the front desk. The only dinner dining option (dining room - by reservation only) was unavailable until 10:45pm each day. Very inconvenient if you are trying to go to sleep early so you can get up early to beat the crowds to explore the park, meet a guide or hike. The only places to eat at/near this hotel are: 1) Deli open 6:30-2pm - coffee and limited prepackaged sandwiches and pastries. 2) Dining Room- Open for breakfast buffet then closes until dinner for which you need a reservation. (earliest available reservation for our five night stay was 10:45pm) 3) Lobby Bar - opened at 4pm but no bar menu except A) French Fries B) Oysters (?) 3) Yellowstone Lodge - nearby but limited fast food only. Hamburgers, hotdogs and fries. 4) Off Property Convenience Store - nearby, but very limited prepackaged options. (Think a poorly stocked 7-Eleven with a gift shop). Staying here is convenient to the park, but you truly are in a complete food desert. At nearly $400/night I would at least expect a mini fridge and a microwave so we could at least have fended for ourselves.
Stayed 5 nights in Sep 2023

6/10 Okay

Benjamin, Honolulu

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Our room had no soap, 1/2 a roll of toilet paper on the spool with no extra roll, only 2 towels and cobwebs in the ceiling. It looked like the room had not been used in a while. For the prices that were charged, I think it is reasonable to expect at least 1 bar of soap or some liquid soap and at least 1 roll of toilet paper.
Stayed 1 night in Sep 2023

10/10 Excellent

Robert

Travelled with partner
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
We stayed in the cabins since the hotel was fully booked. The cable was just ok. It was clean and cute and i knew going in what we would and would not have. Its just beds, a bathroom and a coffee maker. Very few options for food. The restaurant is very nice but you need reservations which we did not know and they book up months in advance. Luckily we stopped by as they were opening for dinner and was able to get in but it had to be at that moment, nothing was available until 9:30. There is another place down the road but very few options and nothing if you have dietary restrictions. For these reasons these cabins should have a small refrigerator and microwave so you can at least travel with some food. I heard this was a problem so i actually came prepared with some dry food and we ate alot of peanut butter sandwiches, crackers and fruit for the 3 nights we were there. Location was great!
Stayed 3 nights in Sep 2023

6/10 Okay

Della

Travelled with family
Liked: Cleanliness
Disliked: Amenities
We arrived late after dark. The cabins were difficult to find from the hotel. There were no lights on to locate the cabin. Reservations are required for dinner, so they could not seat us until 10:00 PM. Hence, we ate our own sandwiches in our room.
Stayed 1 night in Sep 2023

6/10 Okay

Karen, Humboldt

Travelled with partner
Liked: Property conditions & facilities
A beautiful old hotel set on Yellowstone Lake. Check in was slow and the gentleman wasn’t helpful. Dinner was very nice and the waitstaff were great. Considering the price I would have expected a cleaner hotel. The lounge area had dead bugs and other dirt under the chairs. Our shower curtain was very molding, it was reported to the front desk who didn’t seem interested in fixing anything until I showed a picture. No apology from the staff at all.

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It went beyond what we were expecting. Although the property appears older on the outside, the inside was well appointed.
Stayed 1 night in Sep 2023

6/10 Okay

Stephanie

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Lovely property in a beautiful setting, but the hotel offers no amenities.
Stayed 2 nights in Sep 2023

4/10 Poor

Tonya, Parker

Travelled with partner
Disliked: Cleanliness, staff & service
The property is lovely, but it is VERY poorly managed by Xanterra. Insufficient staffing meant there was NO daily maid service and we had to hunt down more toilet paper
Stayed 5 nights in Sep 2023

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2023

4/10 Poor

Roberta

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms we were assigned were not in the hotel but in the "lodge" a detail that was not well explained. Further the room which was to have 2 queen beds in fact had only one and was much smaller than advertised. This is a really poor manner in which to conduct business. Honesty would be helpful. I will never again any hotel room through Expedia. I can only hope that the hotel itself was not involved in this deceit.
Stayed 1 night in Sep 2023

4/10 Poor

Robert

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Was a registered guest in hotel but was unable to dine on the dining room. Room rate should have bedroom adjusted downward . Room rate shower
Stayed 1 night in Sep 2023

10/10 Excellent

Gilberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is amazing.but we need more Dining options. Other restaurant o cafeteria
Stayed 5 nights in Sep 2023

6/10 Okay

Tom

Travelled with family
Disliked: Property conditions & facilities
Unable to make reservation direct, desk clerk (?) quoted 3 prices, both higher than Orbitz. Slow checkin, 1st cabin was occupied !!! Expensive and way off the the value . Clean was a positive... Broken uneven steps into cabin caused a fall. ould never recommend - poorly managed
Stayed 1 night in Sep 2023

10/10 Excellent

Ronald

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

4/10 Poor

James

Disliked: Cleanliness, room comfort
Hugely Disappointing for the Money
The location of this hotel is ideal if you want to visit the park. However, it is far to big to cater for its customers and is quite impersonal and cold. If you have not pre booked your evening meal well in advance there is nowhere that is reasonable to eat within an hours drive. The room was hugely expensive for what it was and to say that there was no TV or fridge. In our opinion it was far from value for money. If you plan to stay in yellowstone for a few days I would recommend getting a lodge with cooking facilities.
Stayed 3 nights in Sep 2023

8/10 Good

Thomas, Lincoln

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It became clear that this is in a nature reserve because we had a fox, cow elk and a bison walk through the property. The US GOVERNMENT has passes legislation to provide first class internet to rural areas, yet this property has only SLOW wired Internet. This is totally unacceptable as wireless Internet does not degrade the hotel's experience in any way. Please, please, please install wireless Internet at this facility.
Stayed 3 nights in Sep 2023

8/10 Good

Mary

Liked: Cleanliness, staff & service
Hotel was really crowded and under-staffed. No bookings were available for dinner at the restaurant so had to eat fast food next door. No wifi or fridge in the room, I wouldn’t stay here again.
Stayed 3 nights in Aug 2023

10/10 Excellent

CArol

Liked: Cleanliness, staff & service, property conditions & facilities
A beautiful venue with full service hospitality. The dining room is excellent but only had breakfast. Did 2 tours out of the hotel making it easy to enjoy someone else driving (a 1920’s refurbished tourist bus) . Did the sis et tour and early morning photo tour. Both very professional.
Stayed 1 night in Sep 2023

4/10 Poor

Jill

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

John

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
Cabins are cute, but pricey for what you get. They are in a great location of the Park. They need to clean the cobwebs in the corners of the ceiling, but I’d still stay again for the location.
Stayed 2 nights in Sep 2023

2/10 Terrible

Barbara

Stayed 1 night in Sep 2023