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Reviews of Excel Palace Hotel

3 out of 5
Excel Palace Hotel
No. 25 D-1, New University Avenue Road, Bahan Township, Yangon

Reviews

7.4

Good

Rating 10 - Excellent. 8 out of 33 reviews" "
Rating 8 - Good. 11 out of 33 reviews" "
Rating 6 - Okay. 11 out of 33 reviews" "
Rating 4 - Poor. 3 out of 33 reviews" "
Rating 2 - Terrible. 0 out of 33 reviews" "

7.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

HONG

Business traveller
Price is too high for this 1-star hotel, no elevator, slow internet

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

8/10 Good

HOO TECK

Liked: Cleanliness, staff & service, room comfort
room is clean and staff is friendly
location is good,walking distance to the shopping mall and eating outlet .
Stayed 3 nights in Jan 2018

8/10 Good

Stephen , Malaysia

Liked: Cleanliness, staff & service, room comfort
Big room, need to improve the lighting in the room
Stayed 1 night in Dec 2017

8/10 Good

Ken, Bangkok

Liked: Staff & service, room comfort
Converted villa with family atmosphere
I have stayed here half a dozen times over the past couple of years. I always come back because the Excel Palace is so friendly. The property is a converted villa on the fringe of Golden Valley, and the staff are so welcoming it is rather like a second home. There is no restaurant on the premises, but the same people own the Chinese restaurant next door, where breakfast is served free to hotel guests. On my latest trip the hotel manager arranged a car and driver to take me to Bago for the day. The fare was 50,000 kyat (about US$50), which compared well to other prices I had seen on the internet. The driver was good, and accompanied me into the main Bago sites. Although the hotel is really a guesthouse, the friendly service is what makes it so special.

8/10 Good

Nak, Seoul, Korea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and small hotel in the middle of the city.
This hotel is small but very clean and kind. Transportations are convenient because it is located in the middle of the city. Actually I made a mistake revise the reservation this time , 30 Mar to 22 Apr, instead of actual staying 22 Apr to 20 May this travel, but they provided same price to me as reservation traveler with a warm welcome.

6/10 Okay

Verified traveller

Liked: Room comfort
Enjoy very good dim sum at restaurant
Have a chance to have a good meal

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Close to my event, it worked well
Hotel a little rough around the edges but the helpful staff made up for it, they couldn't have been any more helpful For the price I couldn't have found better and I would go back Thank you

8/10 Good

Jerome, Paris

Liked: Cleanliness, staff & service, property conditions & facilities
Nice Hotel in the center.
Very good hotel, well placed and with a helpul and pprofessional Staff. I definitely recommend this hotel. Their Breakfast is amazing, as you have it in the restaurant where you can have Dim Sum. 20 minutes from the Airport, when their is no traffic jam (of course)

4/10 Poor

James, UK

Disliked: Property conditions & facilities, room comfort
The decor is old and tired, but it is clean as much as it can be considering its age. Our room smelt of smoke so ask for a non-smoking room if possible. You collect a ticket at reception for breakfast at the restaurant on the street behind the hotel.

4/10 Poor

RB, Mexico City

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Good location for a low budget stay.
When I arrived, they had no idea of my booking! It was made through your Apps, it was very difficult to make it with your App and then, I don't know if it was your problem, or from the hotel, but they didn't receive the information. Luckily, they had rooms available, but you should check what's wrong. Same thing as my last stay there two months ago. The picture you show, very misleading! Nothing to do with the present conditions. Terrible view from the room, so the curtains must remain closed and the room is very dark. Although they offer WiFi, their connection is terrible. The only thing that saves this hotel is the location and friendliness of the staff. But paying $50 usd is too much for this poor service.

4/10 Poor

R. B., Mexico

Liked: Staff & service
Disliked: Room comfort
Dissapointing
The picture of the hotel maybe is when they opened it, many years ago, nothing to what it looks like now. Friendly staff, terrible views from the windows (some are even covered by curtains!) and if one keeps the curtains on, terrible light in the room.

10/10 Excellent

Ken, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A villa that has been converted into a hotel
The advantage this hotel has over similar villa conversions in Yangon is that the same people own the Chinese restaurant next door, which is open from breakfast time onwards. Consequently you can eat at any time without going in search of a restaurant. Breakfast and Wi-Fi are included in the room rate. The room furnishings are a little worn (as at January 2015) but everything is clean. Bathroom is very well stocked with toiletries. The Superior category rooms are reasonably spacious without being huge. The Wi-Fi signal is strong in the rooms. The front desk service is outstandingly friendly and helpful. When you need a taxi they will get one off the street and even negotiate your fare. Service in the Chinese restaurant is also very friendly. Recommended if you are on a budget.

10/10 Excellent

Fujio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
しんせつで、おもいやりがあって、とてもよかった。
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient Location
Good Value for Money
Stayed 1 night in Jan 2019
Response from Jack on 16 Jan 2019
Thank you for your response

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
the location is great, walking distance to myanmar plaza and it is quiet as it is not directly at the main road

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
3泊しましたが、シャワーのお湯が出ないのは、大変困りました。それ以外は、立地は静かで、雰囲気の良いホテルです。
Stayed 3 nights in Jan 2018

8/10 Good

sergei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

8/10 Good

Hendrik

Liked: Cleanliness, staff & service, room comfort
Hartelijke bediening in authentieke omgeving
Wat een hartelijk ontvangst. Bijna elke deur(behalve dan van de wc) werd voor ons opengehouden en superbehulpzaam personeel. Geweldig ontbijtrestaurant. Grote kamer met ouderwetse spullen erin. Een verademing met die kille en cleane resorts
Stayed 2 nights in Aug 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good location, close to Myanmar Plaza
Friendly Staff
Stayed 15 nights in Jun 2017

6/10 Okay

Verified traveller

スタッフはＯＫ
スタッフは感じが良いが古さは否めない

8/10 Good

Nak, South KOREA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
세심한 주의와 청소가 요구됨.
보편족으로 깨끗한 느낌은 있으나 구석구석을 보면 먼지가 있고 바닥이 청결하지 안은것이 발견됨.

6/10 Okay

トロ, 良い

Disliked: Cleanliness, property conditions & facilities, room comfort
価格並み
スタップは感じは良いが古さは否めない！アメニティーグッズなど毎日補充しなくてはならないものは、言わないと揃ってない！朝食は別棟になる！となりの建物のレストランです！

6/10 Okay

Verified traveller

6/10 Okay

Nobuhiro

部屋が広く くつろげる
部屋の広さはこの価格帯では大きな方ではないでしょうか 少し郊外にあってのんびりしています

10/10 Excellent

j

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Estuve 5 noches, y fue una muy buena estadía. Hotel muy central en Yangon, Habitacion podría renovarse un poco, pero es amplia, limpia y segura. Recepción (Samuel) excelente, muy amable y profesional.

8/10 Good

j

Liked: Cleanliness, staff & service, room comfort
Central geleden, prima staff erg behulpzaam, goed ontbijd.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Eftersatt skötsel
Badrummet mycket eftersatt och dåligt fungerande dusch o toalett. Trasiga gardiner och tapeter. Fin takterrass

6/10 Okay

Cédric, Carpentras

Liked: Staff & service, room comfort
Bon rapport qualité/prix
Chambre assez grande avec une vrai chaise et une vraie table pour travailler, de la place pour poser le sac de voyage, un mini-bar pratique pour mettre des choses au frais, du snack offert par l'hôtel (ça dépanne), un kit complet dans la salle de bains (brosse à dent, shampooing, savonnettes, savon liquide, bonnet de douche, etc.) sèche-cheveux, bouilloire, sachets de thé, sucre et sachets de café, annuaire, prises multistandard. Un gag : il y a un téléphone juste au-dessus de la cuvette des WC !? La salle de bains n'est pas toute jeune, mais tout fonctionne à peu près. La clim fonctionne correctement, avec télécommande. Wifi correct (un peu fluctuant). Pas trop de bruit dans l'hôtel, mais proximité de certaines chambres avec le restaurant voisin. Ménage et propreté : pourraient mieux faire... rideaux et menuiseries des fenêtres très poussiéreux, le reste OK. Bonne literie (pas trop dure) avec 2 oreillers et 2 coussins, une couette trop chaude sauf à mettre la clim à fond. Une pièce en bas permet de recevoir des collègues (table basse). Pour le petit déjeuner (compris), il faut prendre un bon à la réception, sortir sur le grand boulevard (New University Avenue) et aller dans le restaurant du même propriétaire (6:30 - 10:00). Omelette, saucisses, oeufs brouillés, avec thé et fruits (pas de jus de fruit). Pas vraiment de petit-déjeuner continental.

8/10 Good

Mayumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
贅沢な時間を過ごせます
下町の繁華街にあり、便利でした。 古いけれど、総チークダンス材で出来ていて、趣きのあるホテルでした。贅沢な空間ですよ。 スタッフもとっても親切でした。

6/10 Okay

yoyo, Tokyo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
インヤー湖に近いホテル
到着した夜に予約が入っていないと言われました。遅い時間だったのと（２３：３０分）部屋に空きがあったのでとりあえず泊まりました。翌日午前中に再度調べてもらい大丈夫でしたが予約管理に関してはずさんでした。ホテルの従業員の対応は丁寧でした。

6/10 Okay

Heinz, der Schweiz

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nur für Unempfindliche
Wir haben für zwei Nächte (Ankunft und Abreise) aus Myanmar eine Unterkunft gesucht in Yangoon gesucht, die nicht zu teuer sein sollte. Die Hotelzimmer sind mit vielen Details ausgestattet: Seife, Shampoo, Minibar, Snacks, Fernseher, Klimaanlage, Safe. Alle technischen Dinge haben funktioniert. Dennoch kann ich den Zustand des Hotels nur als sehr mangelhaft bezeichnen. Obwohl scheinbar erst einige Jahre alt ist alles in sehr desolaten Zustand und vor allem NICHT sauber. Es ist machbar dort eine oder zwei Nächte zu verbringen, schön ist es nicht. Das einzige Lob, das ich von Herzen aussprechen kann, gilt dem superfreundlichen Personal.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Prima, Hotel!!
Prima Hotel!! Aardig personeel. Mooie grote kamers. Redelijke locatie dicht bij Inya Lake!!