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"Awesome location right by the train station. Excellent staff and very good breakfast buffet. I loved being able to use the hot springs in the morning! "

"This seasoned hotel turned out very satisfying to me. Though at one end of the beach park, it boasts a great view, with access to spacious beach front. Just as the picture of its exterior onsen spa shows, you can see the mountain at the far end of the lake. Also the check-in time is not as restrictive as some online review complained (before 6pm) so more flexible for a busy travel schedule. The staff is courteous and responsive to guests' need when they observe it. The only challenge for guests is, lack of Japanese language skills may restrict their communication with the staff. But this creates a real motivation for repeating guests to pick up some common tourist Japanese. And another possible annoyance is the residue smoke smell, if you are really sensitive which I am luckily not. So in short, I would love to stay in this hotel in my next visit to Lake Toya."

"Everything was lovely here. The fresh flower smells all over the resort. The plentiful food options, all top notch. We loved the indoor lap pool and of course the onsens were just spectacular. Thank you so much for and amazing and authentic Japanese experience "

"Easy parking. Excellent staff who were very helpful. Good food at the restaurant. Relaxing onsen. Clean and comfortable room."

"This is a gem of a hotel. Located on the edge of the lake with an amazing view. The hotel has a genuine Japanese vibe. The rooms have baths with hot spring water. The hotel staff have variable english skills but they are very helpful. The nearby village has lots of great restaurants. 30 minute drive to Rusutsu."

"It was nice"

"Foi uma ótima estadia, um guest room com conforto de lar, cheirinho de curry delicioso por conta do restaurante, e ótima localização, praticamente do lado da estação de Toyako Eki"

"Great view for fireworks. Delicious dinner. Quick checkin."

"Reception helpful, nice, enthusiasm "