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Holiday Inn Express Xalapa by IHG

3.0 star property
Hotel in Xalapa with free breakfast and free local area shuttle

Photo gallery for Holiday Inn Express Xalapa by IHG

Welcome to Holiday Inn Express, featuring a modern exterior with a flat facade and evenly spaced windows.
Compact kitchen with appliances and dining area.
Relax in the stylish lobby with a comfortable sofa, armchairs, and a dining area.
Relax in a spacious room with a large bed, a smaller bed, a desk, and a flat-screen TV.
Enjoy a diverse selection of international cuisine at our buffet, featuring fresh fruits, vegetables, and a variety of prepared dishes.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Gym
  • Breakfast included
  • Laundry
  • Air conditioning
  • 24/7 front desk
The current price is NZ$104
includes taxes & fees
10 Aug - 11 Aug

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Suite, 1 King Bed

Bathroom amenities include a selection of toiletries and towels.

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Down duvet
Separate bedroom
Private bathroom
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Secure your valuables with the in-room safe featuring a combination dial and digital keypad.

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Down duvet
Separate bedroom
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Secure your valuables with the in-room safe featuring a combination dial and digital keypad.

Standard Room, 2 Queen Beds, Accessible

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Down duvet
Separate bedroom
Private bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Secure your valuables with the in-room safe featuring a combination dial and digital keypad.

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Down duvet
Separate bedroom
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, City View

Secure your valuables with the in-room safe featuring a combination dial and digital keypad.

Standard Room, 2 Queen Beds, City View

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Down duvet
Separate bedroom
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Restful nights await in this inviting bed, set against a simple headboard.

Standard Room

9.4 out of 10
Exceptional
(13 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Blackout curtains
Down duvet
Separate bedroom
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
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About the area

Map
Av. I Zaragoz 8, Col. Centro, Xalapa, VER, 91000

What's nearby

  • Xalapa Cathedral
    1 min walk - 0.0 km
  • Juarez Park
    1 min walk - 0.0 km
  • Palacio de Gobierno
    1 min walk - 0.0 km
  • Paseo de los Lagos Park
    7 min walk - 0.6 km
  • Los Tecajetes Park
    12 min walk - 1.0 km

Getting around

  • Xalapa Station
    14 min drive
  • Xalapa, Veracruz (JAL-El Lencero)
    23 min drive

Restaurants

  • La Parroquia de Veracruz
    3 min walk
  • Tacos la Vecindad
    2 min walk
  • La Parroquia
    1 min walk
  • Butcher's by Tinto
    1 min walk
  • Bola de Oro
    3 min walk

About this property

Holiday Inn Express Xalapa by IHG

Hotel located in Xalapa Centro
Take advantage of a free breakfast buffet, dry cleaning/laundry services and a gym at Holiday Inn Express Xalapa by IHG. Free in-room WiFi and a 24-hour business centre are available to all guests.
You'll also enjoy the following perks during your stay:
  • A free local area shuttle, self-parking (surcharge) and express check-out
  • A front desk safe, multilingual staff and a gift shop
  • A ballroom, 1 meeting room and a vending machine
  • Guest reviews speak highly of the helpful staff
Room features
All 115 rooms include comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Other amenities include:
  • Down duvets and free cots/infant beds
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Coffee/tea makers, daily housekeeping and desks

Languages

English, Spanish

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  • Pet-friendly
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 1,002 reviews
The price is NZ$130
includes taxes & fees
17 Aug - 18 Aug
Fiesta Inn Xalapa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 10 kilometres
  • Secured, covered parking on site (MXN 25 per day)
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Covered self-parking fee: MXN 25 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Xalapa Hotel
Holiday Inn Express Xalapa

Frequently asked questions

Is Holiday Inn Express Xalapa by IHG pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Holiday Inn Express Xalapa by IHG?

As of 7 Aug 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Xalapa by IHG on 10 Aug 2025 start from NZ$104.13, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Holiday Inn Express Xalapa by IHG?

Self-parking is available for MXN 25 per day.

What time is check-in at Holiday Inn Express Xalapa by IHG?

Check-in start time: 3 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Holiday Inn Express Xalapa by IHG?

Checkout is at 1 PM. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn Express Xalapa by IHG located?

Located in Xalapa Centro, this hotel is steps away from Juarez Park, Xalapa Cathedral and Palacio de Gobierno. Palacio Municipal and El Agora are just steps away.

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Holiday Inn Express Xalapa by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 417 out of 577 reviews
Rating 8 - Good. 123 out of 577 reviews
Rating 6 - Okay. 25 out of 577 reviews
Rating 4 - Poor. 10 out of 577 reviews
Rating 2 - Terrible. 2 out of 577 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel in an exceptional walkable location. Breakfast was included too. There are plenty of options nearby as far as shops, restaurants, attractions.
Stayed 4 nights in May 2025

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is super clean and friendly
Stayed 1 night in Nov 2024

8/10 Good

Randolph

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Very walkable. Was it a 5 star hotel? No but the staff was super helpful and nice. No face towels and the towels were a little frayed but clean. I made a few requests and they were accomodated quickly & efficiently. We skipped the buffet breakfast for Hosteria de Candela which is affiliated with the hotel. We could charge our meal to the room. Pleasant stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Pablo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean ans staff was so nice. Hotel is also close to shopping and dining options. Highly recommended.
Stayed 9 nights in Dec 2024

10/10 Excellent

Eladio

Liked: Cleanliness, staff & service, property conditions & facilities
Great service, great complimentary breakfast, great location, easy parking
Stayed 1 night in Jan 2024

10/10 Excellent

Rubicelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, with comfy bedding
Stayed 8 nights in Nov 2024

8/10 Good

Rubicelia

Liked: Cleanliness, staff & service, property conditions & facilities
It is a walking distance to touristic attractions
Stayed 5 nights in Aug 2024

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente!
Stayed 1 night in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet room
Stayed 1 night in Nov 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Apr 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Javier, Guatemala

Good relaction price/ quality
Stayed 1 night in Nov 2024

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really did not like the elevators to access the hotel and the elevators within the hotel. They seem old and made a lot of strange noises (not sure if it is a lack of maintenance).
Stayed 3 nights in May 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind and very nice personal attentiveness
Stayed 2 nights in Nov 2024

8/10 Good

Rubicelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no pool and hallways seem very dark
Stayed 7 nights in Mar 2025

6/10 Okay

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property charges for parking and the elevator is something else
Stayed 2 nights in Dec 2024

4/10 Poor

Arturo

Liked: Cleanliness
Disliked: Amenities
I didn't like that the front desk woman made a Copy Of My US Passport when she asked me for an ID, she should have only see it but no to copy it, I make Holiday Inn responsible for the misuse of my US Passport; We got an ugly room with not view and I mentioned this to the front desk lady but they just didn't care. No Hotel in The US or Europe have ever made copies of my ID

10/10 Excellent

Analine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien. Hay estacionamiento y también transportes, porque está en el corazón de Xalapa
Stayed 1 night in Jul 2025

10/10 Excellent

TEOFILO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estan remodelando el hotel… me toco una habitación remodelada y esta 10 de 10… por el precio se me hace una excelente opcion… el desayuno esta regular
Stayed 1 night in Jul 2025

8/10 Good

Isaura del Socorro

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Todo bien pero la construcción interna en el hotel lo hace sentir inseguro
Stayed 2 nights in Jul 2025

4/10 Poor

Gabriel

Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Elevadores con tendencia a fallar. Lo maravilloso es trasladarte de un punto a otro fácilmente, sin dudas uno de los mejores en ese aspecto
Stayed 4 nights in Jul 2025

10/10 Excellent

Jocelin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es el mejor hotel de los que me he hospedado en la ciudad. La cama y almohadas son muy comodas
Stayed 1 night in Jul 2025

10/10 Excellent

José Ramírez del

Liked: Cleanliness, staff & service, property conditions & facilities
Nos gusto mucho la ubicación, la limpieza, el trato d elas chicas que nos atendieron.
Stayed 1 night in Jul 2025

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Octavio Muñoz

Liked: Cleanliness, staff & service, property conditions & facilities
Buena atención del personal de admón. limpieza. Las nuevas cortinas están excelentes oscurecen completamente y se duerme muy bien.
Stayed 1 night in Jun 2025

10/10 Excellent

Braulio

Liked: Staff & service, property conditions & facilities
Todo muy bien
Stayed 1 night in Jun 2025