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Holiday Inn Express Xalapa by IHG

3.0 star property
Hotel in Xalapa with free breakfast and free local area shuttle

Choose dates to view prices

In the heart of the city, Holiday Inn Express Xalapa offers a vibrant atmosphere with a free breakfast buffet and 24-hour business center. Enjoy convenient amenities like dry cleaning services, luggage storage, multilingual staff, gift shop and gym to make your stay seamless; guests rave about the helpful staff.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking available
  • Breakfast included
  • Gym
  • 24/7 front desk
  • Laundry
  • Air conditioning
The current price is NZ$135
includes taxes & fees
7 Dec - 8 Dec

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Standard Room

Standard Room

Standard Room

9.6 out of 10
Exceptional
(17 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(9 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Room amenity

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, City View

Room amenity

Standard Room, 2 Queen Beds, City View

9.0 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Room amenity

Suite, 1 King Bed

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

Room amenity

Standard Room, 2 Queen Beds, Accessible

Highlights

Soundproofed
Air conditioning
Free cots/infant beds
Flat-screen TV
Down duvet
Blackout curtains
Hairdryer
Private bathroom
  • Sleeps 4
  • 2 Queen Beds
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About the area

Map
Av. I Zaragoz 8, Col. Centro, Xalapa, VER, 91000

What's nearby

  • Xalapa Cathedral - 1 min walk - 0.0 km
  • Juarez Park - 1 min walk - 0.0 km
  • Palacio de Gobierno - 1 min walk - 0.0 km
  • Paseo de los Lagos Park - 7 min walk - 0.6 km
  • Los Tecajetes Park - 12 min walk - 1.0 km

Getting around

  • Xalapa Station - 14 min drive
  • Xalapa, Veracruz (JAL-El Lencero) - 23 min drive

Restaurants

  • ‪Tacos La Vecindad - ‬2 min walk
  • ‪La Parroquia de Veracruz - ‬3 min walk
  • ‪Bola de Oro - ‬3 min walk
  • ‪Reformanda - Barra de Café - ‬2 min walk
  • ‪Dairy Queen - ‬2 min walk

About this property

Holiday Inn Express Xalapa by IHG

Hotel located in Xalapa Centro
Take advantage of a free breakfast buffet, dry cleaning/laundry services and a gym at Holiday Inn Express Xalapa by IHG. Free in-room WiFi and a 24-hour business centre are available to all guests.
You'll also enjoy the following perks during your stay:
  • A free local area shuttle, self-parking (surcharge) and express check-out
  • A gift shop, a vending machine and a 24-hour front desk
  • Luggage storage, a ballroom and tour/ticket information
  • Guest reviews speak highly of the helpful staff
Room features
All 115 rooms include comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Other amenities include:
  • Down duvets and free cots/infant beds
  • Bathrooms with showers and free toiletries
  • 32-inch flat-screen TVs with premium channels
  • Coffee/tea makers, daily housekeeping and desks

Similar properties

Deluxe Room, 1 King Bed

Fiesta Inn Xalapa

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
8.8 out of 10, Excellent, 1,000 reviews
The price is NZ$147
includes taxes & fees
21 Nov - 22 Nov
Fiesta Inn Xalapa

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free area shuttle up to 10 kilometres
  • Secured, covered parking on site (MXN 25 per day)
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily

Things to do

  • Gym

Family friendly

  • Free area shuttle
  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Covered self-parking fee: MXN 25 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Xalapa Hotel
Holiday Inn Express Xalapa

Frequently asked questions

Is Holiday Inn Express Xalapa by IHG pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Holiday Inn Express Xalapa by IHG?

As of 6 Nov 2025, prices found for a 1-night stay for 2 adults at Holiday Inn Express Xalapa by IHG on 7 Dec 2025 start from NZ$135.41, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Holiday Inn Express Xalapa by IHG?

Self-parking is available for MXN 25 per day.

What time is check-in at Holiday Inn Express Xalapa by IHG?

Check-in start time: 3 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Holiday Inn Express Xalapa by IHG?

Checkout is at 1 PM. Late check-out is available for a fee (subject to availability).

Where is Holiday Inn Express Xalapa by IHG located?

Located in Xalapa Centro, this hotel is steps away from Juarez Park, Xalapa Cathedral and Palacio de Gobierno. Palacio Municipal and El Agora are just steps away.

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Reviews

Holiday Inn Express Xalapa by IHG Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Location

9.4

Staff & service

9.2

Eco-friendliness

9.2

Property conditions & facilities
Rating 10 - Excellent. 451 out of 625 reviews
Rating 8 - Good. 130 out of 625 reviews
Rating 6 - Okay. 28 out of 625 reviews
Rating 4 - Poor. 10 out of 625 reviews
Rating 2 - Terrible. 6 out of 625 reviews

Reviews

10/10 Excellent

Mariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is super clean and friendly
Stayed 1 night in Nov 2024

8/10 Good

Randolph

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. Very walkable. Was it a 5 star hotel? No but the staff was super helpful and nice. No face towels and the towels were a little frayed but clean. I made a few requests and they were accomodated quickly & efficiently. We skipped the buffet breakfast for Hosteria de Candela which is affiliated with the hotel. We could charge our meal to the room. Pleasant stay.
Stayed 2 nights in Aug 2025

10/10 Excellent

Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente!
Stayed 1 night in Jan 2025

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Javier, Guatemala

Good relaction price/ quality
Stayed 1 night in Nov 2024

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really did not like the elevators to access the hotel and the elevators within the hotel. They seem old and made a lot of strange noises (not sure if it is a lack of maintenance).
Stayed 3 nights in May 2025

8/10 Good

Rubicelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no pool and hallways seem very dark
Stayed 7 nights in Mar 2025

8/10 Good

Aida

Liked: Cleanliness, staff & service, amenities
I didn’t like the problem with the elevators failing constantly
Stayed 4 nights in Aug 2023

10/10 Excellent

Alejandra

Liked: Cleanliness
Excelente ubicación
Stayed 3 nights in Aug 2025

8/10 Good

Alessandra

Liked: Cleanliness, staff & service, property conditions & facilities
nice staff
Stayed 3 nights in Oct 2025

6/10 Okay

Maria

Liked: Staff & service
Disliked: Property conditions & facilities
La habitación muy bien pero lo están remodelando y por eso hay mucho polvo y ruido. La atención en el restaurante mala y el desayuno malo
Stayed 1 night in Aug 2025

8/10 Good

Aldo Daniel

Liked: Cleanliness, staff & service
Personal muy amable. El desayuno de cortesía es bueno y completo. El hotel esta en pleno corazón del centro, se siente seguro y hay diferentes opciones para ir a comer o comprar.
Stayed 1 night in Oct 2025

10/10 Excellent

Raúl

Liked: Cleanliness, staff & service, property conditions & facilities
Decente
Stayed 1 night in Sep 2025

10/10 Excellent

Milagros

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación
Stayed 1 night in Sep 2025

10/10 Excellent

Yéner

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ES UNA EXCELENTE OPCIÓN PARA HOSPEDARSE , COMODIDAD Y LIMPIEZA
Stayed 1 night in Sep 2025

10/10 Excellent

Martha Moreno

Liked: Cleanliness, amenities
Muy buen servicio y las habitaciones muy limpias, buena atención. Del check inn
Stayed 3 nights in Sep 2025

10/10 Excellent

NOÉ ENRIQUE NAÑEZ

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buenas atención del personal
Stayed 1 night in Sep 2025

8/10 Good

Chafi alfredo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cumple su propósito, está en remodelación, me parece esta adecuada, mejoría de la ambientación de las habitaciones, oferta de desayuno bufete básico pero buena.
Stayed 3 nights in Aug 2025

6/10 Okay

Julio Cesar

Disliked: Staff & service, property conditions & facilities
La habitación tiene ventana hacia una azotea en la que están las manejadoras de agua helada y estas generan mucho ruido por lo que dormir es muy complicado, el asea de las camas no es bueno me picaron chinches o garrapatas
Stayed 2 nights in Jul 2025

8/10 Good

Homero César Liñán

Liked: Cleanliness
El acceso está complicado porque tienes que subir escaleras para luego llegar a los elevadores. Y no está bien señalado la entrada al hotel, tal vez por estar dentro de una plaza comercial
Stayed 1 night in Aug 2025

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Esta muy bien en general. El desayuno es express, poco variado.
Stayed 1 night in Aug 2025

8/10 Good

Minerva

Liked: Cleanliness, staff & service, property conditions & facilities
Muy buena ubicación, por la remodelación los olores de de tinner muy incómodo, pero el personal amable
Stayed 2 nights in Aug 2025

6/10 Okay

CARLOS MAQUEO

Liked: Cleanliness, staff & service
todo en orden con la remodelación, sin embargo, el olor a thiner fue intenso en la recepción
Stayed 1 night in Aug 2025

10/10 Excellent

ABDIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente servicio
Stayed 1 night in Aug 2025

10/10 Excellent

Arturo

Liked: Staff & service, property conditions & facilities
Excelente ubicación
Stayed 1 night in Aug 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Aún cuando el elevador hace un ruido extraño y el lavabo de la habitación, estuvo amena la cama y el personal es muy amable
Stayed 1 night in Aug 2025