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"5 star service "

"I booked an additional night through Hotels.com due to my home flooding but accidentally selected the wrong date. Payment was made at 12:06 p.m., and I immediately corrected the date once I realized the mistake. Despite providing proof, the general manager required us to leave, citing a five hour policy that had not yet been exceeded. I was traveling with three children, and the situation was handled with no flexibility or professionalism. Very disappointing experience."

"The staff was very friendly and helpful. They made sure to clean a room to help us check in early for a wedding. The room was spotless and the breakfast area was very clean and really good food"

"Staff was very friendly and even helped us to check in early for a wedding. The room was very clean along with the breakfast area"

"Everything was great! Loved the house"

"Loved EVERYTHING about this hotel. Wish it was within my budget to stay longer because I would’ve most definitely stayed there for a competitive long term rate."

"Good spot and great location to visit with family "

"The location was amazing. So welcoming and homey. Felt like home away from home. "

"This Innsbrook property was outstanding!! Everything was clearly explained and defined, the host was very communicative and available, and the chalet itself was cozy, stylish, clean, and charming! It was stocked with games and basic kitchen supplies and extra linens, so we were comfortable and well-taken care of for our stay. We would rent from this host/property management company again in a heartbeat. "