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Reviews of Fairfield Inn & Suites by Marriott Atlanta Woodstock

2.5 out of 5
Fairfield Inn & Suites by Marriott Atlanta Woodstock
455 Parkway 575, Woodstock, GA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 204 out of 291 reviews" "
Rating 8 - Good. 58 out of 291 reviews" "
Rating 6 - Okay. 14 out of 291 reviews" "
Rating 4 - Poor. 5 out of 291 reviews" "
Rating 2 - Terrible. 10 out of 291 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very friendly
Stayed 1 night in Mar 2024

10/10 Excellent

Rakell, Aurora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thoroughly enjoyed our stay here. The rooms are beautifully decorated and very clean. The staff was very accommodating. The location is great for shopping and restaurants. It was very quiet and relaxing.
Stayed 1 night in May 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Apr 2024
Response from Jessica Harris on 24 Apr 2024
Good morningThank you for the review! I will let the staff know

10/10 Excellent

Rhonda

Stayed 1 night in Mar 2024
Response from Jess on 22 Apr 2024
Thank you for your review. We appreciate your business

10/10 Excellent

Clayton

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and clean. The property is well maintained. Staff was very polite.
Stayed 1 night in Mar 2024
Response from Jessica Harris on 4 Apr 2024
Thank you for your response and reviewing the hotel

10/10 Excellent

Rhonda

Stayed 1 night in Mar 2024
Response from Jessica Harris on 4 Apr 2024
Thank You for your response and rating the hotel

8/10 Good

BLONNEL, LAGRANGE

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This visit was really good. My only complaint was the breakfast the meat was not done.
Stayed 1 night in Mar 2024
Response from Jess on 5 Mar 2024
Thank you for your review. I will speak with the breakfast staff and make sure we are cooking the food properly. I am sorry about that

6/10 Okay

Laurie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The walls are paper thin... we could hear the conversations in the room next door until well after midnight. Hallways are also very noisy. If you're looking for quiet, this is not the place. Will not stay there again.
Stayed 1 night in Feb 2024
Response from Jes on 19 Feb 2024
Good morningI am truly sorry for your experience here at the hotel. I will pass this information along to our team Thank You

8/10 Good

Nancy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good option in the area
The hotel was nice and in a convenient location to things I needed to do. I would definitely stay there again. It was reasonably priced and what I would expect from a Fairfield inn.
Stayed 1 night in Feb 2024
Response from Jessica on 14 Feb 2024
Thank you for your response. Please stay with us again

8/10 Good

Van

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Jess on 13 Feb 2024
Thank you for the review

10/10 Excellent

Christopher, Woodstock

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 2 nights in Jan 2024
Response from Jess on 1 Feb 2024
thank you for the review

10/10 Excellent

Rhonda

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Jess on 1 Feb 2024
Thank you for the review

10/10 Excellent

Christopher, Woodstock

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great as usual
Stayed 1 night in Jan 2024
Response from jess on 1 Feb 2024
thank you for the review

10/10 Excellent

Tiffany, Silver Spring

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay over the Christmas holiday. Staff & service were excellent.
Stayed 3 nights in Dec 2023
Response from Jessica Harris on 30 Jan 2024
thank you for the rating!

10/10 Excellent

Tiffany, Silver Spring

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay at this property over the Christmas holiday. The staff were great and rooms spacious and clean. 10/10
Stayed 3 nights in Dec 2023
Response from Jessica Harris on 30 Jan 2024
thank you for the rating!

8/10 Good

Janise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyable stay and so convenient to 575. The free breakfast could use some revisions; no bread while serving eggs and sausages. No normal tea for hot tea drinkers ( only spiced teas)
Stayed 1 night in Dec 2023
Response from Jess on 30 Jan 2024
thank you for the rating! . I will pass your feedback regarding the breakfast to the team

10/10 Excellent

Rhonda

Stayed 1 night in Dec 2023
Response from Jessica Harris on 30 Jan 2024
thank you for the rating!

8/10 Good

Ricardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is excellent, Bed comfortable and clean. Only issue was the week shower water pressure.
Stayed 1 night in Nov 2023
Response from Jess on 6 Dec 2023
Thank you for your review. Please stay with us again

10/10 Excellent

Daryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice rooms.
Stayed 3 nights in Nov 2023
Response from JH on 6 Dec 2023
Thank you for your review. Please stay with us again

10/10 Excellent

Tracy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would like to let you know what a pleasant front desk person Susan (works mornings). Her attitude and customer service is awesome. Always smiling and talks to you like you're welcome there. Not like the other places they're always in a hurry to get rid of you.
Stayed 3 nights in Nov 2023
Response from Jess on 29 Nov 2023
Thank you for the amazing review . I will make sure susan sees this in our daily meetings

10/10 Excellent

Lev

Stayed 1 night in Nov 2023
Response from Jess on 23 Dec 2023
Thank you for the rating

10/10 Excellent

Brenda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From beginning to end it was great. Quiet, clean, easy access to parking, walk to nearby stores and places to eat. Easy access back to the main highway as well. Breakfast was great with a variety of options including gluten free cereal. I highly recommend this property.
Stayed 1 night in Nov 2023
Response from Jess on 14 Nov 2023
Thank you for your response

8/10 Good

Robert, Hixson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Jessica on 9 Nov 2023
Thank you for your response

10/10 Excellent

cody

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023
Response from JESS on 4 Nov 2023
THANK YOU FOR THE REVIEW

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2023
Response from Jessica Harris on 1 Nov 2023
Thank you for your rating.

10/10 Excellent

Thomas

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Jessica Harris on 3 Oct 2023
Thank You for your response

10/10 Excellent

Van

Liked: Cleanliness, staff & service, property conditions & facilities
All good.
Stayed 2 nights in Sep 2023
Response from Jessica Harris on 29 Sept 2023
Thank you for the rating

10/10 Excellent

Christopher, Woodstock

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent
Response from Jessica on 12 Oct 2023
Thank you for your response

10/10 Excellent

Georgetta

Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast could be better and Turkey sausages should be offered . Everyone doesn’t eat pork overall a nice Hotel
Stayed 3 nights in Sep 2023
Response from Jessica Harris on 29 Sept 2023
Thank you for your rating

10/10 Excellent

Linda

Travelled with family
Liked: Amenities, property conditions & facilities
Wonderful hotel to stay at. Employees were so gracious and hospitable.
Stayed 4 nights in Sep 2023
Response from Jessica on 29 Sept 2023
Thank you for your rating

10/10 Excellent

Mitchell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Fairfield was a good choice for visiting people in Woodstock
Stayed 1 night in Sep 2023
Response from Jessica on 16 Sept 2023
Thank you for your response

10/10 Excellent

Christopher, Woodstock

Liked: Cleanliness, staff & service
Excellent property. My go to location.
Stayed 1 night in Jul 2023
Response from Jessica on 16 Sept 2023
Thank you for your response

10/10 Excellent

Christopher, Woodstock

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property. My go to location.
Stayed 1 night in Aug 2023
Response from Jessica on 16 Sept 2023
Thank you for your response

10/10 Excellent

Christopher, Woodstock

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property. My go to location.
Stayed 1 night in Aug 2023
Response from Jessica on 16 Sept 2023
Thank you for your response

10/10 Excellent

Christopher, Woodstock

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. My go to location.
Stayed 1 night in Aug 2023
Response from Jessica on 16 Sept 2023
Thank you for your response

10/10 Excellent

Christopher, Woodstock

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property. My go to location.
Stayed 1 night in Aug 2023
Response from Jessica on 16 Sept 2023
Thank you for your response

10/10 Excellent

Christopher, Woodstock

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property and very quiet.
Stayed 1 night in Sep 2023
Response from Jessica on 16 Sept 2023
Thank you for your response

8/10 Good

Kimberly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The little mini fridge has a timer timer which when turned on fridge didn’t come on. Luckily I was only there for a night and was too tired to report it.
Stayed 1 night in Aug 2023
Response from Jessica Harris on 16 Sept 2023
Thank you for your response

10/10 Excellent

Jerome R.

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from Jessica on 16 Sept 2023
Thank you for your response

10/10 Excellent

Ronald

Stayed 1 night in Aug 2023
Response from Jessica Harris on 20 Aug 2023
Thank you for your response

10/10 Excellent

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Jessica on 15 Aug 2023
Thank you for the great rating. We look to see you in the future

2/10 Terrible

Erin

Disliked: Staff & service, property conditions & facilities
This hotel KNEW we needed wheelchair accessible for bathroom and a seat in bathroom for shower they refused!
Stayed 1 night in Jun 2023
Response from Jessica Harris on 7 Jun 2023
Good morningI have reviewed the reservation and room types on that date. This property has a limited number of ADA rooms available and on the date, you checked in those rooms were occupied. I am sorry that this happened to you. I will partner with the FD to make sure this is properly communicated

6/10 Okay

Teresa M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The property was. clean. and comfortable. Breakfast was the. same thing everyday and no bread to make toast. Do not stay in room 120! It's next to the kitchen and you will be awaken every morning around 5 am by the sound of clanging metal pans. The staff was friendly, however I was informed I that we should not have been put in that room do to the noise factor.
Stayed 3 nights in May 2023
Response from Jessica Harris on 30 May 2023
Thank you for your response. We typically avoid selling that room but due to being sold out room selection was limited. I am truly sorry this happened ... Please give us another chance to wow you and your family on your next trip to Atlanta Thank You

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Super nice and comfortable. Our only issue was with the person in the room above our room. They were up at 4 am banging around, door slamming, lots of loud noises. It woke us both up and it was hard to get back to sleep after that.
Stayed 1 night in May 2023
Response from Jessica Harris on 30 May 2023
Thank you so much for staying here. We really appreciate you

8/10 Good

Samuel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
Great place to stay. Good breakfast. Was just there for business, so I was only there to sleep and eat breakfast. I didn't try any of the nearby restaurants, but several looked interesting.
Stayed 2 nights in Apr 2023
Response from Jessica Harris on 1 May 2023
Thank you for your response. We look forward to hosting you again in the future

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from Jessi Harris on 27 Apr 2023
Thank you for your response! We appreciate it

8/10 Good

Jay

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel
Learned this hotel only does its housekeeping every 2 days. I won't be using it for anything other than single overnight stays.
Stayed 3 nights in Apr 2023
Response from Jessica on 21 Apr 2023
I am truly sorry about the confusion with housekeeping. Please let us know how we can assist you on your next trip to Atlanta

6/10 Okay

Ilia D

Response from Jessica H. on 27 Apr 2023
Thank you for your review

10/10 Excellent

Kent

Stayed 1 night in Mar 2023
Response from Jessica Harris on 31 Mar 2023
Thank you for the excellent score

10/10 Excellent

Gary L

Stayed 1 night in Mar 2023
Response from Jessica Harris on 27 Mar 2023
Thank you for your response