Top Hotels Near Wonder World Cave & Adventure Park in San Marcos from NZ$104

"clean room"

"They were so rude when I arrived. There was a problem with checkin, and I had to talk to a manager to resolve it. I have never been spoken to so dismissively and rudely. When I got to my room, it was disgustingly dirty, and smelled like mold. The pool was out of commission. The ac was stuck on and wouldn’t turn off, it was a cold weekend. I requested maintenance come look, they never did. It was so cold in the room. There’s a little pantry where you can buy snacks, when I bought them there, the staff never even looked up from their phone to ring me up. The day before I checked out, I requested and paid for a late check out at 12:30 rather than 11am because I had a zoom meeting that I wanted to take in the room. I confirmed it with the front desk two times, once the morning before check out, and once the evening before check out. Housekeeping started banging on the door at 11am. I informed them of my approved late check out. They knocked again at 11:15, 11:30, and noon. I rescheduled the meeting and just left. I would not stay there again."

"Room was fine, quite comfortable. Pool was in front of the hotel and green with algae. Front door was off the track. Elevator was in poor condition (buttons falling off, musty smell, no a/c). Breakfast was sub-par. Eggs tasted rubbery and pre-cooked/reheated. Staff was inconsistent with communication regarding late check-out, which caused stress trying to figure out check-out situation."

"Hotel is a little older, but clean. Front desk staff was very friendly and helpful. Although there were long lines for breakfast, the selection and quality was great. "

"Very clean the staff were very helpful and it wasn't far from where we were going"

"Overall clean rooms. Breakfast was limited on food items. "

"The clean rooms were clean. The the breakfast was good!"

"It was perfect for my visit to see my kids at college. Close by and cute area! Nice area for a hilly run in the morning too! Such a beautiful area!"

"Staff was very helpful and friendly "