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"Center of Oxford, great location"

"I chose to stay here after seeing the images of a pool and spa facilities. However, it was disappointing to find that after paying for my stay, which can be well over £200 a night here, you still have to pay £10 to use the pool. That just seems really tight to me."

"My room was very spacious ,Clean and comfortable. All the staff were very friendly and helpful. There were not any shops near by as far as I’m aware Didn’t use the gym so cannot speak on."

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"No Hot water on the first evening was told by the male receptionist that they would 'do something for me' but nothing appeared and then told they will get it fixed, Rang that evening as still no hot water and was told to let it run for 5 minutes but still nothing. final morning lovely hot water, no apology until I told the receptionist how frustrating it was. Room I stayed in had multiple issues including the mess on the ceiling, a broken slat in the radiator cover and a broken cover for the plughole in the shower that is quite a trip hazard"

"I was disappointed I was charged for parking - especially as I was unaware of my being charged for this."

"Check in staff excellent & lobby with Starbucks & pub very useful indeed. Room comfortable & clean with a nice view. UF there was a negative, it would be the window frames which had not been cleaned ever & were dusty to the point of mould. However, this did not detract from an overall great stay. "

"Charming and perfectly located at the epicenter of Oxford, the Randolph did not disappoint. Their staff are helpful and patient. The breakfast is top notch, and my room could not have been more quaint. I booked a twin bed because I was traveling solo this time, and that made it affordable (sort of). Would love to return."

"Very friendly staff, clean rooms, great location."