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Best Western Plus Hanes Mall Hotel

2.5 star property
Start your day with a delicious breakfast then dive into shopping at nearby Hanes Mall. Unwind afterwards by taking advantage of convenient amenities.

Choose dates to view prices

Close to Hanes Mall, Best Western Plus Hanes Mall Hotel offers the perfect blend of comfort and convenience. Enjoy a full breakfast, take advantage of laundry facilities and an outdoor pool or get work done at the 24-hour business center. With free in-room WiFi, a gym for fitness enthusiasts and helpful staff who have received top marks from guests.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
The current price is NZ$157
includes taxes & fees
27 May - 28 May

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Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Frequently asked questions

Does Best Western Plus Hanes Mall Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Best Western Plus Hanes Mall Hotel?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Best Western Plus Hanes Mall Hotel on 27 May 2026 start from NZ$157, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Best Western Plus Hanes Mall Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Best Western Plus Hanes Mall Hotel?

Self-parking is free at this property.

What time is check-in at Best Western Plus Hanes Mall Hotel?

Check-in start time: 3 PM; check-in end time: midnight.

What time is check-out at Best Western Plus Hanes Mall Hotel?

Checkout is at 11 AM.

Where is Best Western Plus Hanes Mall Hotel located?

Situated in Winston-Salem, this hotel is within a 10-minute walk of Hanes Mall and Adventure Landing Winston-Salem. Novant Health Medical Park Hospital and Novant Health Forsyth Medical Center are also within 15 minutes.

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Reviews

Reviews

7.6

Good

7.6

Cleanliness

7.4

Amenities

8.2

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 380 out of 1003 reviews
Rating 8 - Good. 280 out of 1003 reviews
Rating 6 - Okay. 142 out of 1003 reviews
Rating 4 - Poor. 93 out of 1003 reviews
Rating 2 - Terrible. 108 out of 1003 reviews

Reviews

Verified

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and excellent location for me.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jamaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff. Quiet. Didnt hear traffic.
Stayed 1 night in Apr 2026
Verified

8/10 Good

Ljiljana

Liked: Cleanliness, amenities, property conditions & facilities
Room clean and staff very kind
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Karla

Liked: Cleanliness, amenities, property conditions & facilities
Hi all staff in this hotel was amazing very helpful and areas very clean, breakfast was great, rooms are excellent
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, warm clean room, and close to my place of employment.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Diamond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pam at the front desk was very welcoming and knowledgeable. She referred to the housekeeping staff as “my girls” which let me know this property and their staff operate as a TEAM and I love that. The man working night shift with the Locs (I did not catch his name) was very friendly as well. The only drawback was the bathroom , it was very small in the unit we had and the water was pooling (not draining fast ) in the bathtub . This property is in a great area, in proximity to the mall.
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Shekeisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
⸻ I had a really good stay at the Best Western Plus Hanes Mall Hotel in Winston-Salem, NC. The hotel was clean, comfortable, and in a great location close to shopping and restaurants, which made getting around very easy. The staff was friendly and check-in was smooth. My room was nice and quiet, and the bed was comfortable so I was able to rest well. Overall, it was a pleasant stay and I would definitely stay here again if I’m back in the area.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Raymond

Liked: Amenities
Clean and good breakfast friendly staff
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
room was clean! staff were very friendly and helpful !!
Stayed 3 nights in Jan 2026
Verified

2/10 Terrible

Mary-Ashleigh

Disliked: Cleanliness, amenities, property conditions & facilities
Room and walls and mold Staff except morning was good Kids running up and down the hallway and running out the hotel
Stayed 1 night in Jan 2026
Verified

8/10 Good

Natasha

Very convenient and comfortable stay.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay during my travels, breakfast was nice
Stayed 1 night in Jan 2025
Verified

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel with very friendly staff!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good breakfast. Not to happy I was put into handicap room but overall the room was clean
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Cristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly, room was clean and actually cleaned with new sheets and towels daily which was a nice touch! Bed was comfortable. Location was great!
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Clean and comfortable with professional staff.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 5 nights in Sep 2024
Verified

10/10 Excellent

Elven

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff/great breakfast
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Kenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always nice, clean and calm when I come here. Great staff as well.
Stayed 2 nights in Feb 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was one of the best i ever had at a hotel
Stayed 1 night in Sep 2024
Verified

8/10 Good

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds very comfortable. Good location.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Elven

Liked: Cleanliness, amenities, property conditions & facilities
Great food and service
Stayed 1 night in Aug 2024
Verified

8/10 Good

Annette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small parking lot but not a deal breaker as there was a small convention. One of the elevators was down but was fixed few days later. My room had a jet tub which wouldn't plug Rm#527, so was not able to use function. Overall staff was friendly, room was clean and comfortable. I would book again.
Stayed 8 nights in Oct 2025
Verified

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities
Was clean and comfortable, a little dated but would stay again.
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a good place to stay and the staff is friendly and helpful with the food. I have been staying there for about three years doing the Christmas and New Year's like clockwork.
Stayed 7 nights in Dec 2024