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Reviews of AmericInn by Wyndham Winona

2.5 out of 5
AmericInn by Wyndham Winona
303 Pelzer Street, Winona, MN

Reviews

9.0

Wonderful

Rating 10 - Excellent. 412 out of 651 reviews" "
Rating 8 - Good. 178 out of 651 reviews" "
Rating 6 - Okay. 40 out of 651 reviews" "
Rating 4 - Poor. 11 out of 651 reviews" "
Rating 2 - Terrible. 10 out of 651 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Emilee

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
No complaints. Breakfast was a little blah, but the stay was definitely worth the price. It was clean, everything worked, the staff was very nice. All of the handicap pool equipment was out of service. That didn't apply to me however anyone in need of that may want to call ahead and confirm if it's in order
Stayed 2 nights in May 2024

6/10 Okay

Margaret

Liked: Staff & service
Stayed 2 nights in May 2024

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities
Just what we expected, clean and quiet, convenient friendly
Stayed 1 night in May 2024

6/10 Okay

Lexee

Travelled with family and small children
Liked: Cleanliness, staff & service
Hotel was great but the pool was chilly!
Stayed 2 nights in May 2024

10/10 Excellent

Christine

Liked: Cleanliness, staff & service
Very clean and quiet place.
Stayed 2 nights in May 2024

10/10 Excellent

Mark

Travelled with family
The hotel was very nice. It offered amenities including an indoor pool and whirl pool. There was a continental breakfast and coffee. Staff pleasant. It was nice that there were products in the shower for out use.
Stayed 1 night in May 2024

8/10 Good

Michael

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What i did not like was the noise. At first, I had to be moved from one room to another because of a refrigerated truck running outside. of course, next room, I had the chiller making loud noise outside my window. Also, I picked this hotel because the price, but hit with a $50.00 pet fee, cost me $190.00 total stay, I should had stayed at the Plaza.
Stayed 1 night in Apr 2024

10/10 Excellent

James

Travelled with partner
Liked: Amenities
Very clean and quiet
Stayed 1 night in Apr 2024

8/10 Good

Rachel

Liked: Staff & service, amenities, property conditions & facilities
Hot tub suite was great. Spacious amd clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Nancy

Stayed 1 night in Apr 2024

8/10 Good

Hope

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area around their is so beautiful and accessible for those who are interested in Nature.
Stayed 1 night in Apr 2024

10/10 Excellent

vannella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and everything was clean.
Stayed 1 night in Apr 2024

10/10 Excellent

Heather

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and nice hotel and rooms. Becca is an absolute joy and we couldn’t be happier with the service. Will definitely be staying here again.
Stayed 1 night in Apr 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness
The room was very clean and comfortable and the lady who took care of us at the front desk was a very friendly and lovely person.
Stayed 1 night in Apr 2024

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well , as far as this property goes , we travel extensively, and we have not been in one this nice, clean, well kept, or updated in years . Thank you staff and management.
Stayed 1 night in Apr 2024

10/10 Excellent

Stephanie

Stayed 1 night in Mar 2024

10/10 Excellent

Lisa

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful
Stayed 2 nights in Mar 2024

10/10 Excellent

Judy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed there a number of times over the past 4-5 years and it has always been great.
Stayed 2 nights in Mar 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was friendly and helpful. Even told us about a way to get future discounts as a college student parent.
Stayed 1 night in Mar 2024

8/10 Good

Tou, Rochester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Kelly

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property for a safe, quiet work trip.
Stayed 1 night in Mar 2024

8/10 Good

Suzanne

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was limited
Stayed 1 night in Mar 2024

2/10 Terrible

Julie

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
The first room we got was not cleaned . They started cleaning it and never finished. The second room had old food in the fridge. No towels in the pool area. And vacuuming while ate breakfast
Stayed 1 night in Feb 2024
Response from Brittany Thompson, General Manager on 26 Feb 2024
Hi Julie,I am so very sorry to hear this. I will be following up on the issues reported to ensure they do not happen again. Thank you for taking the time to let me know.Best Regards,Brittany

10/10 Excellent

Pablo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Feb 2024
Response from Brittany Thompson, General Manager on 21 Feb 2024
Thank yo so much for your kind words and amazing rating, Pablo!

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and convenient
Stayed 1 night in Feb 2024
Response from Brittany Thompson, General Manager on 21 Feb 2024
Thank you for your great rating and kind words, Jason!

10/10 Excellent

Jennifer

Stayed 3 nights in Feb 2024
Response from Brittany Thompson, General Manager on 21 Feb 2024
Thank you for the great rating, Jennifer!

10/10 Excellent

Raye

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The general manager Brittany was amazing. The hotel was clean, quiet and very comfortable.
Stayed 1 night in Feb 2024
Response from Brittany on 21 Feb 2024
Thank you so much for your wonderful rating and kind words, Raye!

10/10 Excellent

Fred

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brittany was an amazing manager. Everything was perfect. We will visit again!
Stayed 1 night in Feb 2024
Response from Brittany Thompson, General Manager on 7 Feb 2024
Hi Fred,Thank you so much for your kind words! I hope you had an uneventful rest of your trip. I'm so glad you enjoyed your stay with us!!-Brittany, GM

10/10 Excellent

Kayrene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. The place was impeccably clean, the staff were friendly and helpful. Price was reasonable. Ĺ
Stayed 1 night in Dec 2023
Response from Brittany Thompson, General Manager on 7 Feb 2024
Hi Kayrene!Thank you so much for your kind words about our service during your stay with us. We appreciate your feedback and I'm glad you enjoyed our hotel!-Brittany, GM

10/10 Excellent

Phil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was available
Stayed 1 night in Feb 2024
Response from Brittany Thompson, General Manager on 7 Feb 2024
Hi Phil,Thank you for taking the time to respond! We are glad you enjoyed your stay!-Brittany, GM

10/10 Excellent

Theresa

Travelled with family
Stayed 1 night in Feb 2024
Response from Brittany Thompson, General Manager on 7 Feb 2024
Hi Theresa,Thank you for the wonderful rating! We are glad you enjoyed your stay!-Brittany, GM

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Brittany Thompson, General Manager on 7 Feb 2024
Hi Renee, Thank you for the awesome rating!-Brittany, GM

10/10 Excellent

susan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from Brittany on 31 Jan 2024
Hi Susan,Thank you for your wonderful rating!!-Brittany Thompson, General Manager

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Brittany on 31 Jan 2024
Hi Tamara,Thank you for the 5 out of 5 rating! -Brittany Thompson, General Manager

10/10 Excellent

James

Stayed 1 night in Jan 2024
Response from Brittany on 31 Jan 2024
Hi James!Thank you for your great rating!!-Brittany Thompson, General Manager

10/10 Excellent

Laura

Travelled with family
Manager and staff were very friendly and helpful. I’d stay here again and recommend it to everyone
Stayed 2 nights in Jan 2024
Response from Brittany on 24 Jan 2024
Laura! We were so happy to have you stay with us and are glad we were able to make your time in town enjoyable!

8/10 Good

Krista

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Great hotel
Great one-night stay while in town with family of 3. Convenient, clean, nice staff.
Stayed 1 night in Jan 2024
Response from Brittany on 24 Jan 2024
Thank you for your kind words, Krista!

10/10 Excellent

Nicole

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and professional. Property is clean, up to date, and well maintained.
Stayed 3 nights in Nov 2023
Response from Brittany on 24 Jan 2024
Thank you so much for the wonderful review, Nicole! We are so grateful that you enjoyed your stay!

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel did not inform us about that there were no daily cleaning but besides that it was a nice hotel.
Stayed 2 nights in Nov 2023
Response from Brittany on 24 Jan 2024
Susan, I am so sorry that you were not informed of the housekeeping policies in place at the hotel. Please know that we have addressed this for all future stays!

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from Brittany on 24 Jan 2024
Justin, Thank you for the great rating!

8/10 Good

Hope

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a musty (moldy) smell in the bathroom
Stayed 1 night in Nov 2023
Response from Brittany on 24 Jan 2024
Hope, I am so sorry to hear this! Please rest assured that we have addressed your concerns!We hope to have the opportunity to serve you in the future!

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
They were able to accommodate us with early check-in. And this place has a bar and a pool!
Stayed 1 night in Dec 2023
Response from Brittany on 24 Jan 2024
Thank you for your kind words, Kevin! We love our amenities and being able to serve our guests!

8/10 Good

Callie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff at the front desk was great and very accommodating. Lots of beverages offered including drinks for kids. Nice touch!
Stayed 1 night in Nov 2023

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Oscar, PATILLAS

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel. Clean and people very courteous
Stayed 5 nights in Nov 2023

10/10 Excellent

Connie, Zephyrhills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed out stay and was very convenient for us to attend a service at the funeral home. The staff was very friendly.
Stayed 1 night in Nov 2023

10/10 Excellent

Bryan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Kristine

Stayed 1 night in Nov 2023
Response from Brittany on 24 Jan 2024
Thank you for your wonderful rating, Kristine! We can't wait to see you in the future!

10/10 Excellent

Shana

Stayed 1 night in Nov 2023

10/10 Excellent

Sai

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Oct 2023