Front of property - evening/night

Reviews of Windsor Mansion Inn

3.5 out of 5
Windsor Mansion Inn
153 Pembroke Road, Windsor, VT

Reviews

9.2

Wonderful

Rating 10 - Excellent. 222 out of 289 reviews" "
Rating 8 - Good. 37 out of 289 reviews" "
Rating 6 - Okay. 13 out of 289 reviews" "
Rating 4 - Poor. 9 out of 289 reviews" "
Rating 2 - Terrible. 8 out of 289 reviews" "

9.8/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Margaret

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Homey, comfortable B&B
We had a lovely time at the Windsor Mansion Inn over New Years! Andy was incredible accommodating and friendly to make our group feel right at home. The beds were very comfortable the the rooms were spacious. The mansion is gorgeous. Yummy breakfast too. We hope to stay again!
Stayed 3 nights in Dec 2021
Response from Andy on 23 May 2022
Thank you Margaret so much for your review and kind words. You all were a pleasure to host. We look forward to seeing you again in the near future.

8/10 Good

Jon

Stayed 4 nights in Oct 2021

10/10 Excellent

Malcolm

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderfully welcoming experience. Thank you for sharing the history and beauty of this historical landmark.
Stayed 1 night in Mar 2022

10/10 Excellent

Li

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Windsor!
Stayed 2 nights in Feb 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022

10/10 Excellent

Libby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for just one night but I was really happy with my experience! Andy was super friendly and helpful. The room was so cute and clean! Would definitely stay again.
Stayed 1 night in Feb 2022

10/10 Excellent

Colleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Andy is an outstanding host; extremely kind, welcoming and very knowledgeable of the history associated with the mansion. The property and the area are gorgeous! We will definitely be going back!
Stayed 1 night in Feb 2022

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable Stay with a Hospitable Inn Keeper
My wife and I thoroughly enjoyed our stay at this historical inn. Andrew, the Inn Keeper, is a wonderful “people person” who cares about the comfort of the guests. His “continental” breakfasts were more than that- one day being a scrambled eggs /potato mixture with local sausage, rolls ,juice, and grenola yogurt with fruit. He knows the area and can give you great tips. Ski areas are close and a visit to Woodstock is a nice side trip. We did some snowshoeing (a snowstorm hit one day) around the neatby lake and were able to have an enjoyable time and meal at the close-by Harpoon Brewery. The inn itself has assorted games and books if you just want to spend some time relaxing. We think you’ll enjoy yourself and we again should emphasize that Andrew will be someone you’ll be happy to know.
Stayed 2 nights in Feb 2022

10/10 Excellent

Xinyi

Travelled with group
Liked: Cleanliness, staff & service
Super nice staff and stays
Stayed 1 night in Feb 2022

10/10 Excellent

Chelsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful weekend retreat
We were thrilled with Windsor Mansion Inn. The hosts are exceptionally wonderful and the building is cool and snuggly. After two days of skiing, there was nothing better than taking a hot bath in the huge tub and reading by the fire place. Definitely would recommend
Stayed 3 nights in Feb 2022

10/10 Excellent

dominika

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay from 2 Brooklynites
Lovely lovely place to stay.The beds are comfortable, food and beer on-site from the pub is very good, and the fireplace area is so cozy. The standout here is the owner--he is amazing.
Stayed 1 night in Feb 2022

10/10 Excellent

Ryan

Stayed 2 nights in Feb 2022

10/10 Excellent

Maria, Bostom

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved everything about it
Stayed 2 nights in Feb 2022
Response from Andy on 18 Feb 2022
Thank you Maria for the wonderful feedback. It was our pleasure to host you both and look forward to hopefully seeing you again in the near future!

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great one night stay.
Stayed 1 night in Feb 2022
Response from Andy on 18 Feb 2022
Thank you Kim for taking the time to provide feedback. It was a pleasure to host you and your family and hope to see you back again in the near future

10/10 Excellent

Celeste

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The history of this grand house was interesting as was the architecture.
Stayed 2 nights in Jan 2022
Response from Andy on 5 Feb 2022
Thank you Celeste for your impressions of the Mansion. It was a pleasure to host you and Steven and look forward to having you both stay with us again in the near future. Stay well!

2/10 Terrible

laura

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2022

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand old mansion, fully renovated. My room was spacious, sunny with great views, well-lit, electric fireplace, soaking claw- foot tub. Andy the innkeeper lit an evening fire in the entrance hall and kept up banter in the pub. Common are had Keurig, hot water for cocoa and tea. Good food locally at Harpoon brewery, and at Windsor station.
Stayed 2 nights in Jan 2022
Response from Andy on 5 Feb 2022
Thank you Charles for taking the time to share your experience at the Mansion. I wish the weather could have been more cooperative for your ski competition. It was a pleasure to host you and hope to have another opportunity to do so in the near future! Stay Healthy and Safe

10/10 Excellent

Jana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely a 10
What a beautiful place! Very well run and breakfast was so good!
Stayed 1 night in Jan 2022
Response from Andy on 5 Feb 2022
Thank you Jana for sharing your feedback. Your comments mean a great deal to us! It was a pleasure hosting you and look forward to the opportunity in the future

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a quaint and charming place! An absolute gem! The staff was so incredibly welcoming. The service went above and beyond expectations. We were treated like family from the moment we arrived. We'll definitely be back and can't recommend this place enough. If you want a true hallmark experience you will not be disappointed.
Stayed 2 nights in Jan 2022
Response from Andy on 5 Feb 2022
Jefferey Thank you for taking the time to share your Mansion experience with others and the glowing review. It was our pleasure to host you and look forward to the opportunity to have you all return! Stay safe and Healthy

10/10 Excellent

Shaheed

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The owners very very nice folks 👍 great stay and i would recommend 😀
Stayed 2 nights in Jan 2022
Response from Andy on 5 Feb 2022
Thank you Shaheed for sharing your experience with others and the recommendation. That means a lot to us. We hope to have you both visit us again!

8/10 Good

Cynthia

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Loved how quaint this place was and all the history with it. The host was very nice and friendly.
Stayed 2 nights in Dec 2021
Response from Andy on 5 Feb 2022
Thank you Cynthia for taking the time to share your experience. We hope to see you in the near future. Stay well

10/10 Excellent

Katherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved my stay here, it was so quiet, peaceful and the owner was just really pleasant to talk to. We had dinner a couple of nights here when we didn't want to go out in the cold and just enjoyed the fire and hanging out, whether reading or talking. The room was so quaint and the bed was the most comfortable hotel bed! I slept so well.
Stayed 3 nights in Dec 2021

10/10 Excellent

paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and many activities to do around the facility. Definitely a very beautiful intimate setting to relax.
Stayed 2 nights in Dec 2021
Response from Andy on 18 Feb 2022
Paul It was a pleasure hosting you both over the New Year Holiday. Thank you for the feedback. We look forward to having the opportunity to host you again in the near future

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best of New England Charm
We loved our stay at the Windsor Mansion Inn the weekend after Thanksgiving. Andy was the most gracious host and shared interesting stories of the history of the property. Andy also was a great tour guide, giving us tips on restaurants and things to do. The mansion, rooms and scenic setting make this a great spot for a getaway. We also enjoyed a homemade chicken pot pie dinner at the inn which was delicious, and the wine and beer selection on site was great too. We will definitely come back and stay again.
Stayed 3 nights in Nov 2021

10/10 Excellent

Mary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Couldn't have been better! Super comfortable, room was warm and cozy, bed and pillows were just what i like. Place was just as i hoped. Andy was a delightful host! I would recommend and come back!
Dec. 21 dusk
Stayed 1 night in Dec 2021
Response from Andy on 5 Feb 2022
Thank you Mary for sharing with others your experience at the Mansion. Your feedback means a great deal to me and the team. We are so happy that we met your expectations and look forward to hosting you again in the near future! Stay well

2/10 Terrible

Linda

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We reserved a room and twice I needed to speak with the Inn regarding special issues, including letting them know the day before arrival we would not be coming--(for their own benefit!) There is no communicating with this Inn. I tried calling: voice box full. I tried emailing through expedia, no answer. It was a horrible experience and I didn't even stay there altho I am getting emails from them telling me thank you for coming and they can't wait to see me again! Awful awful
Stayed 1 night in Dec 2021
Response from Andy on 14 Dec 2021
Firstly you never stayed here at all. We did speak and told YOU that you had to cancel your reservation through Expedia not through us as you booked it directly with them. You wanted us to issue you a refund for trying to cancel the day before and you knew that Expedia already told you you would lose the one night deposit. Sad that you have the issue but are trying to hurts us in the process. Have a wonderful holiday

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing and friendly
Wonderful old mansion beautifully situated. Andy the innkeeper makes this place special. He is knowledgeable, friendly, accommodating and a true pleasure to simply chat with on our way through the lobby. The grounds are beautiful, easy to imagine how wonderful a wedding would be here. Almost directly across from the driveway Andy pointed me to a trial head to a 900 acre state park with trails along streams and views of the lake. Wonderful way to start a chilly morning. We will definitely be back!
Stayed 2 nights in Dec 2021
Response from Andy on 14 Dec 2021
Scott Thank you for sharing your experience with others. It was our pleasure hosting you and Lisa. Merry Christmas -We look forward to hosting you both again in the near future.

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful view, well-kept, excellent Inn-keeper!
Stayed 1 night in Dec 2021
Response from Andy on 14 Dec 2021
Thank you Julie for your feedback. We hope to have the opportunity to host you again soon. Have a healthy and safe Holiday!

10/10 Excellent

Thomas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Inn Keeper/ Owner was friendly and helpful in many ways in particular he changed our room because my husband had had a knee replacement. I also listened to him assist others with suggestions for day trips which included fine arts and outdoor fun. The ambiance was perfect.
Stayed 4 nights in Nov 2021
Response from Andy on 14 Dec 2021
Thank you Mr and Mrs. Haley for taking time to provide us your feedback, It was our pleasure hosting you both and look forward to seeing again in the near future. Merry Christmas to you and your entire family!

10/10 Excellent

Hailee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super personable hosts and staff, beautiful views from the back of the property. Very comfortable space to relax and unwind.
Stayed 1 night in Nov 2021
Response from Andy on 25 Nov 2021
Thank you so much for your kind feedback. It was a pleasure hosting you and Benjamin. We are also honored to be considered for your Wedding. Please let us know next steps to secure the date for you. Happy Holidays and stay safe!

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

10/10 Excellent

Shari, MILFORD

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely mansion [with great history] on a hill in Vermont. It has a welcoming, knowledgeable and accommodating host, cozy rooms and good breakfasts. We had the standard continental breakfast our first morning, consisting of oatmeal with bananas, a small ramekin of yogurt with blueberries and several small chocolate croissants. We upgraded the second morning and were treated to a delicious baked French toast and local sausages; orange juice was standard with each meal. An extra touch that made me very happy - and a bit relieved - was that they had a makeup remover pad and a dark washcloth in the bathroom! (I usually bring my own washcloth, so as not to mess up the typical white ones in most hotels, but I had neglected to put it in my suitcase so didn't have it with me.) Being an older home, it does not appear to be conducive to individuals with mobility issues. To my knowledge, most guest rooms are on the second or third floor, accessible by stairs (I did not see an elevator). Their COVID protocols required masks to be worn outside of our guest room, hands to be sanitized prior to using the coffee station and they limited seating in dining areas to allow for distancing. It was a perfect home base to explore the area during a getaway weekend. I hope to return soon!
Stayed 2 nights in Nov 2021
Response from Andy on 25 Nov 2021
Hi Shari Thank you for taking the time to share your experience. We really appreciate the feedback. We agree that upgrading to the full breakfast is the way to go especially at such a nominal cost. Just so you know we do have ground floor rooms for guests who have difficulty navigating stairs subject to availability of course. We hope you have a wonderful holiday season and look forward to hosting you again

8/10 Good

Izabela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place , only fireplace in my room (33) was not working .
Stayed 2 nights in Nov 2021
Response from Andy on 25 Nov 2021
Hi Izabela Thank you for your feedback. The room that you booked had a decorative fireplace as it states in the booking description. We do have Suites that have Fireplace inserts that work via remote control. They are very popular but Call us and we will try to reserve one for you next stay! Happy Holidays

10/10 Excellent

Anthony

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property, lovely room -- but what was extraordinary was the warm hospitality and service of the owners. Can't praise their professional care enough!
Stayed 1 night in Nov 2021
Response from Andy on 25 Nov 2021
Thank you Anthony for the feedback and glowing assessment! We enjoyed having you and look forward to hosting you again in the near future! Happy Holidays

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice facility, quiet
Stayed 1 night in Oct 2021
Response from Andy on 25 Nov 2021
Thank you John for the feedback. Happy Holidays and stay well!

10/10 Excellent

Rosanne, Milton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The innkeeper couldn't have been friendlier. The Covid protocols in place made us feel very secure. We were offered a breakfast upgrade for a reasonable price. The room was lovely, the view fantastic, and the food was very good. I would stay here again and recommend it to anyone.
Stayed 2 nights in Oct 2021
Response from Andy on 25 Nov 2021
Thank you Rosanne for sharing your experience. It was our pleasure to take care of you and Steve and look forward to hosting you again in the future. Happy Holidays to you and your family!

10/10 Excellent

Corey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a wonderful stay at the Windsor Mansion Inn! Great views, hospitality and individually designed rooms.
Stayed 1 night in Oct 2021
Response from Andy on 25 Nov 2021
Thank you Corey for taking time to provide us feedback. It was a pleasure taking care of you and Kristina. We hope to have the pleasure of hosting you both again in the near future. Happy Holidays

4/10 Poor

David

Stayed 1 night in Oct 2021

8/10 Good

Valerie

Liked: Cleanliness, staff & service
The Innkeeper Andy was fantastic. He was gracious, welcoming, efficient and a good communicator with a enthusiastic attitude. We have stayed in many inns across the world and have never witnessed such a conscientious and caring approach. The property needs work but the service and direction can not be beat particularly in reference to Covid concerns. Thank You!
Stayed 1 night in Oct 2021
Response from Andy on 25 Nov 2021
Thank you Valerie for taking time to share with us your feedback. We look forward to hosting you again in the near future! Happy Holidays

6/10 Okay

Paul

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property was clean. We were disappointed by the room. It was very basic and on the third floor of the building - with no elevator. The bed in our room was very high. I needed to stand on my suitcase to get in the bed. Overall I expected it to be fancier, it was basic. Not bad, just basic.
Stayed 1 night in Oct 2021
Response from Andy on 25 Nov 2021
Paul Thank you for your feedback. I am sorry you were disappointed by the room. You selected the specific room which was a standard room (1 of 3 in that classification). Maybe they were already booked but I assure you we have really beautiful Rooms and Suites of course at a higher price point. In the Crooked Frame where you stayed you are correct it is a higher bed however we have a movable step right at the bed for your use. I apologize if we did not show you this when we escorted you both to the room. We will work on this for the future and hope you will book with us again as well. Happy Holidays to you and your family

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely friendly staff. Great location within minutes of Woodstock VT.
Stayed 2 nights in Oct 2021
Response from Andy on 25 Nov 2021
Thank you Chris for providing feedback. WE have so many people stay with us that visit Woodstock as we are only about 15 minutes away at less that half the cost! Have a great Holiday and we hope to host you again in the future.

10/10 Excellent

Sharon

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms! Andy was a super host and worked hard for everyone the entire time we were there. Would have like to have real brewed coffee instead of Keurig pods but understand these Covid times. Once again Andy is a true gem and helpful in every way! Thank you for a wonderful visit.
Stayed 1 night in Oct 2021
Response from Andy on 25 Nov 2021
Sharon it was a pleasure having you and your family stay with us. You all were awesome. Thank you for the awesome rating. We hope to have the opportunity to host you again in the future. Happy Holidays

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The mansion was a really unique and interesting place. The room was very cozy and quaint. Our host Andy was exceptionally accommodating and caring about our comfort. I would definitely recommend visiting this hidden gem.
Stayed 2 nights in Oct 2021
Response from Andy on 27 Nov 2021
Thanks James for the glowing feedback and recommendation! We think the Mansion is a pretty special place-We hope to host you again in the near future!. Happy holidays to you and your family

10/10 Excellent

James M, Williamsburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Oct 2021
Response from Andy on 25 Nov 2021
Thanks James for the outstanding rating! We hope to host you again at the Windsor Mansion. Happy holidays to you and your family

10/10 Excellent

Trisha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Windsor Mansion is a cozy quiet getaway full of history and charm surrounded by incredible scenery. The hotel manager,Andy, has perfected the combination of host and professionalism. Such a pleasant stay.
Stayed 2 nights in Oct 2021
Response from Andy on 14 Dec 2021
Thank you Trisha for taking the time to provide feedback from your stay. Stay well and I hope you and your family have a wonderful holiday season.

6/10 Okay

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The Inn is lovely and the innkeeper worked hard to make his guests happy. We were not aware that our room was on the third floor up steep stairs, perhaps we missed that. The advertised fireplace did say "show", which I didn't realize meant it didn't work. Television required us to have passwords to our own accounts which we hadn't brought. The bed was a double, while I had thought it was a queen. The continental breakfast was just right.
Stayed 1 night in Oct 2021
Response from Andy on 14 Dec 2021
Susan Thank you for providing feedback. You a penalizing us for you booking a room on Expedia that clearly states on the 3rd floor and in Property description clearly states no elevator as the Mansion was built in 1902- prior to electricity. The room absolutely has a Queen size bed and As far as the television goes, we only have 3 rooms that even have a TV and we told you as we escorted to your room that it was a smart TV that could be used to access Netflix, Amazon Prime, Hulu, Etc... Again No surprise and not our fault if you do not know your own user names and passwords. Most of our guests appreciate that we do not have in room TVs however there are also two televisions in each dining area that you could have also watched with out having to remember your usermane or passwords. I am glad you enjoyed breakfast. Have a wonderful holiday

8/10 Good

Emperatriz

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful setting, great views from terrace. Only common area was the bar, the sitting rooms in the photos were not for common use. Continental breakfast was very sparse. Half a cup of yogurt, tiny bowl with a few grapes and a couple of apple slices and one very small sweet roll.
Stayed 1 night in Oct 2021
Response from Andy on 25 Nov 2021
Thank you Emperatriz for providing us feedback on your stay. My apologies that you were disappointed with the included light breakfast. We do tell people at check in that the included fare is light- that is why we also offer the full hot plated breakfast at a small additional charge. I am sorry but there are additional common areas including the Great Hall and Library in addition to the pub that are available to our guests. We do have limitations as to the number of people who can be in the area due to COVID distancing protocols. We are glad that you enjoyed your stay and look forward to hosting you again in the future. Happy Holidays

8/10 Good

Annmarie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice quiet stay and very polite service
Stayed 1 night in Oct 2021
Response from Andy on 25 Nov 2021
Thank you Annmarie for taking time to provide feedback of your experience. We hope to have the honor of hosting you again in the future. Happy Holidays to you and your family

6/10 Okay

Matt, medway

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2021

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sharon
We had an amazing time. The room was very nice. The innkeeper was a great guy and we had fun the night we stayed talking to the other guests while in the lounge area. Would definitely recommend it to other people to stay at.
Stayed 1 night in Oct 2021
Response from Andy on 25 Nov 2021
Thank you Sharon for sharing you experience at the Windsor Mansion. It was awesome getting to know you and Joe and hope to have the pleasure of hosting you again in the future! Happy Holidays to you both!