Harte & Garter Hotel & Spa

Property class: 4.5

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Located close to Windsor Royal Shopping Centre and Windsor Parish Church, Harte & Garter Hotel & Spa provides a coffee shop/cafe, dry cleaning/laundry services and a bar. For some rest and relaxation, visit the sauna, and indulge in a body treatment, a facial or aromatherapy. The on-site British cuisine restaurant, Garter Bar and Ballroom, offers breakfast, lunch, dinner and children's meals. Stay connected with free in-room WiFi, and guests can find other amenities, such as conference space and babysitting.

Reviews

7.6 out of 10
Good

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Breakfast available
  • Parking available
  • Business services

About the area

Located in Windsor City Centre, a neighbourhood in Windsor, Harte & Garter Hotel & Spa is near the airport and near a train station. Theatre Royal and The Old Ticket Hall are cultural highlights, and some of the area's notable landmarks include Windsor Castle and St. Georges Chapel. Windsor Parish Church and Windsor Guildhall are two other places to visit that come recommended. Practise your golf swing with lessons and a golf course nearby, or enjoy other activities in the great outdoors, such as hiking/biking trails. Visit our Windsor travel guide
Map
31 High Street, Windsor, England, SL4 1PH

What's nearby

  • A row of historic buildings with "Theatre Royal" signage.
    Theatre Royal
    1 min walk - 0.2 km
  • A historic building with large arched windows and statues.
    St. Georges Chapel
    1 min walk - 0.2 km
  • A historic stone castle with multiple towers and arched windows.
    Windsor Castle
    2 min walk - 0.2 km
  • A street with a historic building featuring arched windows and a statue.
    Windsor Guildhall
    3 min walk - 0.3 km
  • Windsor Royal Shopping Centre
    1 min walk - 0.0 km

Getting around

  • Windsor & Eton Central Station
    3 min walk
  • Station A Station
    12 min drive
  • Heathrow Airport (LHR)
    22 min drive

Restaurants

  • The King and Castle (Wetherspoon)
    1 min walk
  • The Horse & Groom
    1 min walk
  • The Ivy Windsor
  • Caffè Nero
    1 min walk
  • The Carpenters Arms
    2 min walk

About this property

Harte & Garter Hotel & Spa

  • Luxury family-friendly hotel near Windsor Castle
  • Located close to Windsor Royal Shopping Centre and Windsor Parish Church, Harte & Garter Hotel & Spa provides a coffee shop/cafe, dry cleaning/laundry services and a bar. For some rest and relaxation, visit the sauna, and indulge in a body treatment, a facial or aromatherapy. The on-site British cuisine restaurant, Garter Bar and Ballroom, offers breakfast, lunch, dinner and children's meals. In addition to conference space and babysitting, guests can connect to free in-room WiFi.
  • Other perks at this hotel include:
    • Buffet breakfast (surcharge), self-parking (surcharge) and express check-out
    • Express check-in, a porter/bellboy and a lift
    • Massage treatment rooms, concierge services and smoke-free property
  • Room features
  • All 98 individually furnished rooms include perks such as 24-hour room service and premium bedding, as well as amenities such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Egyptian cotton sheets and cots/infant beds (surcharge)
    • Bathrooms with shower/bath combinations and free toiletries
    • 25-inch plasma TVs with digital channels
    • Coffee/tea makers, daily housekeeping and desks

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Harte and Garter
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  • Free Wi-Fi
  • Breakfast available
7.4 out of 10, Good, 622 reviews
The price is NZ$180
includes taxes & fees
29 Nov - 30 Nov
Harte and Garter
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Frequently asked questions

Is Harte & Garter Hotel & Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Harte & Garter Hotel & Spa?

Self-parking is available for a fee.

What time is check-in at Harte & Garter Hotel & Spa?

Check-in start time: 2:00 PM; check-in end time: anytime.

What time is check-out at Harte & Garter Hotel & Spa?

Checkout is at 11 AM. Late checkout is available for GBP 40.00 (subject to availability).

Where is Harte & Garter Hotel & Spa located?

This family-friendly Windsor hotel is located near the airport, steps away from Windsor Royal Shopping Centre, Windsor Parish Church and Theatre Royal. St. Georges Chapel and Windsor Guildhall are just steps away. Windsor & Eton Central Station and Windsor & Eton Riverside Station are within a 5-minute walk.

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Reviews

Harte & Garter Hotel & Spa Reviews

7.6

Good

8.2

Cleanliness

9.4

Location

7.8

Staff & service

7.4

Property conditions & facilities
Rating 10 - Excellent. 173 out of 667 reviews
Rating 8 - Good. 266 out of 667 reviews
Rating 6 - Okay. 137 out of 667 reviews
Rating 4 - Poor. 70 out of 667 reviews
Rating 2 - Terrible. 21 out of 667 reviews

Reviews

Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel ceased trading and you did not inform me of this. Thanks a lot.
Stayed 1 night in Aug 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities

Short break with friends

Felt it was expensive for an “average” room. Bathroom needed updating. However, staff & food very good, as was location.
Stayed 2 nights in Mar 2020
Verified review

6/10 Okay

Disliked: Cleanliness, property conditions & facilities, room comfort

Not impressed

Run down and grubby
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing location

Amazing location to Windsor Castle, so central to see everything Windsor has to offer. We would not hesitate to return .
Stayed 2 nights in Mar 2020
Verified review

4/10 Poor

Disliked: Staff & service, room comfort

Highly Disappointing, not as advertised!

View over the castle was great! Everything else was highly disappointing. Upon check-in they tried charging us the room again even though the monies had already been taken when we booked the room, my husband had to prove it before they double checked their own system (crazy!) We chose Hart & Garter as it has a spa, poor advertising meant guests actually have to pay extra for this and not even the hotel could advise where this was stated, instead advised they are looking at the advertising next week as it is misleading (again poor Customer Services) Then came bed time, the springs in one of the mattresses were all popped out (we booked the superior king room and it was 2 singles pushed together) Called reception in the morning and asked for the manager as my wife barely slept, they sent house keeping who asked to inspect the mattress! After seeing the springs before even feeling them she apologised and advised she would put the room out of service, there is no way you wouldn’t notice these when changing the bed, wish I’d taken a photo. We did get around 45% refund but we certainly won’t be returning here, we’ll stay at the Macdonald for sure next time!
Stayed 1 night in Mar 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quality

It's located in the prime of Windsor castle opposite
Bathroom suite
Bathroom suite his/her's
Stayed 1 night in Feb 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Solo trip to Windsor

This hotel was a wonderful surprise! It’s beautiful and in the middle of everything. Steps to the castle.
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loverly, homely hotel with very large bedrooms. Overall, a lovely night stay.
Stayed 1 night in Jan 2020
Verified review

6/10 Okay

Disliked: Amenities, property conditions & facilities
It's an old traditional hotel and is ideally situated for any events that may involved the Queen being at Windsor Castle. The hotel faces on to the Windsor Castle so if you are located in one of the rooms at the front of the hotel, you have a perfect view to take in any of the pomp and ceremony. Hotel could do with being renovated, but at the same time maintaining it's traditional character.
Stayed 1 night in Jan 2020
Verified review

8/10 Good

Liked: Cleanliness, staff & service, room comfort
It was fine, staff were very helpful.
Stayed 3 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ce place to stay....

The hotel was being modernised but was really goo. Excellent location for sightseeing. Food was really good and would certainly recommend breakfast at a very reasonable £10 pp. only problem was like most places there was no parking at the hotel
Stayed 3 nights in Dec 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Visiting family

Stayed 2 nights central location rigt opposite the castle excellent for the town only issue no on site parking had to go to local car park before 9am to pay tickets for day
Stayed 2 nights in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best bedroom view of the castle !!

Amazing experience !!!
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic location, professional staff

Good stay abd rest
Stayed 1 night in Dec 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Good location however quite noisy too. Rooms are dated and the lights are dim. Could do with a refurb. Bed comfortable but I was really cold in the night and there were no extra blankets in the room
Stayed 1 night in Dec 2019
Verified review

6/10 Okay

Disliked: Property conditions & facilities
Could do with some tic. Only bar was closed to residents because of private function
Stayed 1 night in Dec 2019
Verified review

4/10 Poor

Liked: Cleanliness, room comfort
The hotel was central and was clean and tidy with big rooms. However, we were not aware that we'd be in a back building, with a side street / alley way entrance. Also, roadworks started right outside the window at 5am on Sunday morning which really disturbed our stay and ruined the day we were meant to be spending in Windsor as everyone was so tired from an early start. While this may be outside the hotel's control it was a shame that they hadn't known about the works, nor made apologies when it was raised.
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely LOVED this hotel!! On most vacations, I never invest in a nice hotel but I’m so happy I stayed at the Clarion because the location is insane; it’s directly across the street from Windsor Castle and it’s right in town near all the shops and restaurants. I had a great view of town from my window and the room was lovely and very comfortable. The only complaints I have are that the check-in process was a bit annoying; it took 10-15 minutes to check me in because they couldn’t find my reservations. Besides that, the window on the show wasn’t fully attached so the floor got really wet when I showered. Other than that, however, it was an amazing hotel. If I ever return to Windsor, I will definitely stay here.
Stayed 1 night in Nov 2019
Verified review

6/10 Okay

Liked: Room comfort

Hit & miss

On arrival the hotel charged me again having paid when booked in June. When I went back to reception to challenge with proof of payment I was told they would need to investigate and come back after a further 1 hour. Bathroom sink basin had a dirty rim around it, shower door did not fully close. We also had noise until 4am keeping us awake.
Stayed 1 night in Nov 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The location is great! Opposite the castle and next to all the pubs and shops. Staff was very nice. But the hotel is very tired especially in the communal areas. The room also didn't have any heating? It had a small plug in electric heater on the floor to heat the whole room and bathroom. It wasn't warm until the middle of the night. That was a real shame given the fact it was so cold outside and you just wanted to be toasty in the room.
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in Windsor and nice views of Palace
Stayed 11 nights in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Great location for Windsor Castle. General TLC needed in room/bathroom. No nearby parking.
Stayed 1 night in Nov 2019
Verified review

6/10 Okay

Liked: Cleanliness

Billig hotell, sentralt, enkel standard

Enkel standard, men bra beliggenhet rett ved Windsor Castle. Rent, men hele hotellet trenger en oppgradering.
Stayed 1 night in Nov 2019
Verified review

6/10 Okay

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Was happy with the hotel and the room until this morning. I was awaken by the guest above my room from around 6am Every step they taken on the floor could be very loudly heard in my room because the the floor boards. This disrupted my sleep which I was very unhappy about.
Stayed 1 night in Nov 2019
Verified review

6/10 Okay

Disliked: Property conditions & facilities

Adequate hotel in great central location

Hotel was perfectly located in central location. Room was adequate but felt cramped. One of the bedside lampshades was broken. Bed was a small double and bedding was clean but not luxurious in any way - pillows were lumpy. Bathroom was very small and cramped. Due to the glass bath/shower screen being so close to the sink, getting in and out of the bath/shower was rather awkward. (Would have been very tricky for anyone elderly or with any kind of mobility issues). Bathroom wall tiles were generally clean but the grout was discoloured and black in a large area by shower. Room was chilly on arrival but we used the freestanding heater provided which worked well. We didn't make use of the hotel's facilities so could not comment in that respect. Hotel lacked atmosphere. We would've relayed these comments directly to the hotel using the comment card provided in the room but this had already been completed by a previous guest and not replaced..
Stayed 2 nights in Nov 2019