Beach/ocean view
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Reviews of Elements Hotel & Shops

4 out of 5
Elements Hotel & Shops
Hendrikplein, Willemstad, Curaçao

Reviews

9.2

Wonderful

Rating 10 - Excellent. 156 out of 243 reviews" "
Rating 8 - Good. 65 out of 243 reviews" "
Rating 6 - Okay. 18 out of 243 reviews" "
Rating 4 - Poor. 4 out of 243 reviews" "
Rating 2 - Terrible. 0 out of 243 reviews" "

9.2/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Nardia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the hotel was close to many amenities. I didn't like that we were not told in advance that renovations were being done to the building attached to the hotel so therefore we had to deal with some loud noises.
Stayed 7 nights in May 2024

10/10 Excellent

Avion

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Elements was a great overall location. Accessible to almost all happenings and walking distance to lots of to do’s. The room provided all the basics you’d need on vacation. The staff is very pleasant and accommodating. They were pleasant and helpful. I will definitely stay here again.
Stayed 4 nights in May 2024

10/10 Excellent

Janelle, New Grange

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely fantastic location in the heart of Punda! So many restaurants, cafés, convenience stores and other shops are within walking distance, and the area is busy and felt safe for a solo traveller. Otrabanda is just a few minutes walk across the Queen Emma bridge. The room itself was clean and housekeeping did a good job daily. The view from my room was breathtaking! I would return and would recommend.
Stayed 4 nights in May 2024

10/10 Excellent

Randy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Before traveling to the beautiful island of Curacao I knew that my choice of my host hotel was ideal.I looked up their reviews and it told me what I needed to hear to begin with,however there's no experience like your own.From the time I stepped foot on the property I felt welcome.The front desk staff was very welcoming and was very helpful.I was well impressed by the young vibrant staff the property has.So professional and always was willing to assist in anyway possible. Thank you @Elements and I'm compelled to return.Thank you for a wonderful stay.until next time.Blessings..
Stayed 6 nights in May 2024

8/10 Good

Tanesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2024

8/10 Good

TIFFANY, BROOKLYN

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

10/10 Excellent

Ngoc Phuong

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful property very convenient as it is located in Central downtown and there’s a huge parking lot across where you can park for free if you’re renting a car. Staff is very helpful and courteous.
Stayed 8 nights in Apr 2024

8/10 Good

Kamoy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the property was in the heart of the city,close to everything. What i didn't like is that housekeeping didnot clean properly. The bathroom were not cleaned for our entire stay.
Stayed 5 nights in May 2024

10/10 Excellent

Sasha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Sabrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities
I really enjoyed my stay at the hotel. I felt safe and welcomed by the staff. They always had a security guard by the elevator on the downstairs floor. There’s a lot of construction going on which could be annoying if you were trying to relax by the pool but it was okay I can’t wait to go back and see all the new things built. The walls are kind of thin so I could sometimes hear what the people next to me were doing. You could also hear the music from the rooftop at night until 11pm, so if you’re not coming for the party vibe then this is not the place for you.
Stayed 5 nights in Apr 2024

8/10 Good

Jerome

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New hotel in the heart of the city. Very convenient, modern place to stay.
Stayed 5 nights in Apr 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would Highly Recommend staying at Elements Hotel for your trip to Curacao! The staff is wonderful and the rooftop bar Cascada is amazing. I want to personally thank Kaylan who made me feel appreciated when I was enjoying dinner and drinks on the rooftop bar! He went out of his way to make my birthday trip a great time. The entire staff at Cascada is great! Also management was very helpful with anything I needed during my stay. I will stay at Elements again when I return to Curacao it is centrally located and within walking distance to many restaurants and shops.
Stayed 6 nights in May 2024

10/10 Excellent

Virgil

Liked: Staff & service, property conditions & facilities
Very good
Stayed 2 nights in May 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elements Hotel and Shops is a fantastic place to stay in Curaçao. Their location in Punda is excellent, just steps away from the iconic Curaçao and Dushi signs and a short walk from Queen Emma bridge. It is surrounded by many restaurants and shops and has easy access to transportation. The hotel is modern and common areas are kept impeccably. The rooftop bar / restaurant / pool area is lovely and seems to be the place to be for locals and visitors especially on Thursdays. Rooms are spacious, clean, and there is complimentary coffee and ice-cold water all day. However, the best aspect of the hotel is its personnel. Staff are helpful, kind, and caring. A special shout out goes to Yorgelis, Shanty, Shelsie, and Shediah who will make you feel at home.
Stayed 5 nights in Apr 2024

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities
It was in the heart of town and easy to get to every where. The staff were brilliant and property very clean.
Stayed 4 nights in Apr 2024

8/10 Good

Kenneth

Liked: Cleanliness, property conditions & facilities
Decent hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Oluwatosin

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and service!!! Sparkling clean and walking distance to every thing you need. Will definitely stay here over and over again. Love the rooftop cascada bar and the swimming pool.
Stayed 7 nights in Apr 2024

10/10 Excellent

Tanisha

Liked: Cleanliness, staff & service, property conditions & facilities
Property was in walking distance from shops, restaurants, the ferry, buses, and historic sites. I felt safe the entire time in this neighborhood. I just wish there was a little more lighting in my hotel room and that my hotel window didn’t face the guest’s bedroom across the courtyard. Other than that, I would highly recommend Elements & Shops Hotel and Curacao for the win!
Stayed 4 nights in Apr 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was ver close to the main touristy areas. Walkabe to many great restaurants. Parking out front was generally busy but I was always able to find a spot. Note: Bring your european power plug adaptors.
Stayed 4 nights in Apr 2024

10/10 Excellent

Jalissa, Woodbridge

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stay here:) you’ll love it
Stayed 3 nights in Apr 2024

8/10 Good

zuoye

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Elements was very comfortable with very pleasant staff. The location is prime for walking around and seeing curaçao on your own terms. Tried 2 of the onsite restaurants and had enjoyed my meals. I will definitely consider staying here again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Elaine, Holland

Liked: Amenities
Great place
Stayed 1 night in Apr 2024

10/10 Excellent

LaKesha, Columbia

Liked: Cleanliness, staff & service, property conditions & facilities
POSITIVES: First and foremost, the FRONT DESK STAFF are OUTSTANDING!!! They were kind, responsive, and went above and beyond to make my 5 night, solo stay wonderful. The room was CLEAN, updated, and spacious and the bed was comfy. The bathroom was spacious with a shower big enough for 4 and the water was hot with great pressure. The LOCATION is SAFE and ideal for walking to many restaurants, shops, attractions, and public transportation. The ROOFTOP pool, bar, and restaurant is a whole entire vibe. The food and music are good and it's a great place to chill at the end of a day in the sun. NEGATIVES: the pool closes at 6pm. The room doesn't have a closet or provide hangers. Understanding that progress is necessary, the construction noise in and outside starts early for those vacationing and can be slight annoying. Lastly, there is no room or massage services available. Two things vacationers look forward to. I've already recommended to friends and will be back.
Stayed 5 nights in Apr 2024

10/10 Excellent

Katia, Miami

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience, well recommended!
Stayed 3 nights in Apr 2024

6/10 Okay

Shakiya

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The location of this property is PERFECT! (Dining, shops, tourist hotspots all within reach) However, the property displayed online is a little misleading. The carpets in the main areas were very filthy. There were knats in the room and bathroom. The bed was comfy very soft if you like that. The staff was great but the room was definitely not what we expected. Marks on walls, the bathroom shower had a curtain which is ehh to me. The lighting in the room was subpar as well.
Stayed 4 nights in Apr 2024

10/10 Excellent

Priscilla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, friendly staff and amazing room
Stayed 5 nights in Apr 2024

10/10 Excellent

Allyna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The cleanliness
Stayed 5 nights in Apr 2024

10/10 Excellent

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. 5 stars
Stayed 2 nights in Apr 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly and helpful. Room clean. Power adapters provided as well!
Stayed 1 night in Apr 2024

6/10 Okay

Alejandro

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The property was located between abandoned properties the noise of the roof top was permanent it has very poor manteniance. Access door in floor three is broken in the bottom, carpets in the hall areas are very dirty. Staff is also very basic. For this rate you can get better options in other countries. Location is very good. To bad this hotel was not better.
Stayed 3 nights in Apr 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

paula

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to stay
Stayed 4 nights in Apr 2024

10/10 Excellent

Tricia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was walking distance to many attractions
Stayed 3 nights in Apr 2024

10/10 Excellent

Rosa Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

8/10 Good

Anna M

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is wonderful, thoughtful and kind. The roof terrace is great. Some bathrooms are amazing and spacious, others could easily be improved. Location in the middle of town is lovely. Access to the hotel with only one elevator can be challenging at times. Beaches are a bit further away.
Stayed 6 nights in Mar 2024

8/10 Good

Rene

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Great Place to stay and to explore
Stayed 2 nights in Mar 2024

10/10 Excellent

Beatrice

Stayed 3 nights in Mar 2024

8/10 Good

Brandon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good property. Clean and well kept inside. Staff and service were great. No complaints. The area surrounding the hotel has a lot to do and nice vibe. Only knock is the eye sore property next door and a few other properties. But that has nothing to do with this properly.
Stayed 4 nights in Mar 2024

10/10 Excellent

Patricia, Quito

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pasamos una estadía genial todo el personal tanto de recepción, limpieza, meseros nos trataron bien, atentos amables, recepción me apoyo con todo lo que les pedía y también nos recomendaron lugares para ir, simplemente regresaría a Elements Hotel por su calidez, di 4 estrellas a las instalaciones solo porque aun les falta habilitar algunas zonas pero vi que están en proceso y trabajando.
Stayed 4 nights in Mar 2024

8/10 Good

Latoya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is located downtown which is a central area closed to a lot of things. Customer service was Great(Shanty, SHAEDiah, Shellie, Ray and Gelys) because we had issues with our sink, tv and shower but they did fix everything right away. Just wish the owner would just pay more attention to the little things onThe property.
Stayed 3 nights in Mar 2024

8/10 Good

Ashley L., Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing customer service!! The staff were absolutely kind, welcoming and very hospitable. The rooftop drinks and food were great, along with perfect music. I'll definitely be visiting again.
Stayed 4 nights in Mar 2024

10/10 Excellent

Arielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay at the hotel. The hotel was clean and the staff was super nice and helpfull. The cascada restaurants was amazing. The hotel is located in the center so you can explore different things easily. However, if you want to go west to explore the beaches, it is better to rent a car as this hotel is really far from there and expensive by taxi. The only negative thing is the noise. You can hear the noise outside the room/ the room near you but its manageable and you can still rest and sleep well.
Stayed 7 nights in Mar 2024

10/10 Excellent

Angelina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2024

8/10 Good

Farakhan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024

6/10 Okay

Nizar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff was great and helped with whatever we needed. The shower in the bathroom made it impossible to keep the rest dry; they do not put a shower curtain or anything, and the toilet is literally next to the shower (10-20 cm apart, or less). When we first entered the room, the floor was covered in sand. They sent someone to vacuum, but it wasn’t until the following day that the difference was noticed. They put a sign to try to encourage towel reuse, but if we have to dry the floor/toilet every time we shower, I don’t see that happening. In the room, there isn’t a phone or anything to call the front desk, so for anything and everything, you have to go to the front desk (the staff there was extremely nice, so no complaints there). The location is great, very convenient. Our only concern was the rooftop terrace. They throw parties on top, and those who are not guests go there, so sometimes when we were returning to the hotel, there were drunk/rude people coming from the stairs/elevator, which we had to use to go to the room. We did not always feel safe, although they do have a security guard present (unfortunately, the gentleman is much older, so I would avoid relying on that too much). We would return, but we would hope they take the above remarks into consideration.
Stayed 5 nights in Mar 2024

10/10 Excellent

Omar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was phenomenal and location was very central and safe. Hotel room was clean and rooftop patio is a nice value add.
Stayed 7 nights in Dec 2023

10/10 Excellent

Allesha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the restaurants and the pool was lovely. The hotel is central and in walking distance of many bars, restaurants, coffee shops and shopping facilities. Workers were lovely and kind.
Stayed 7 nights in Mar 2024

8/10 Good

Tonya, Locust Grove

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

Cecilia

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The staff are incredible esp Shediah. Our excursion got cancelled and Shediah patiently showed us how to reach Kenepa beach by public transportation. She even called the bus company to confirm the Sunday schedule. The staff at Elements Hotel is simply the best.
Stayed 3 nights in Mar 2024