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Sternwheeler Hotel & Conference Centre, Trademark by Wyndham

3.0 star property
Hotel in Whitehorse with free airport shuttle and fitness centre

Choose dates to view prices

The Sternwheeler Hotel and Conference Centre welcomes visitors to its city-center location. Guests enjoy meals at Steele Street restaurant, coffee at the café, and in-room WiFi. The property's environmental commitment includes amenities like laundry services and luggage storage.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • 24/7 front desk
The current price is NZ$295
includes taxes & fees
12 Nov - 13 Nov

Room options

Available filters for rooms
Showing 8 of 8 rooms

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking

8.8 out of 10
Excellent
(5 reviews)

Highlights

Air conditioning
Heating
Connecting rooms available
Free rollaway/extra beds
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Room, 1 Queen Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
  • 21 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Studio Suite, 1 King Bed with Sofa bed, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Dining table
Flat-screen TV
Hypo-allergenic bedding
  • 59 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio Suite, Multiple Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Studio Suite, Multiple Beds, Non Smoking

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
  • 50 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed, Mobility Accessible, Non Smoking (Roll-In Shower)

Room, 1 Queen Bed, Mobility Accessible, Non Smoking (Roll-In Shower)

Room, 1 Queen Bed, Mobility Accessible, Non Smoking (Roll-In Shower)

Highlights

Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
Renovated in 2022
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Suite, 1 Bedroom, Non Smoking

Highlights

Separate dining area
Air conditioning
Heating
Connecting rooms available
Free cots/infant beds
Fridge
Flat-screen TV
Hypo-allergenic bedding
  • 69 sq m
  • Sleeps 4
  • 1 King Bed
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About the area

Map
201 Wood Street, Whitehorse, YT, Y1A 2E4

What's nearby

  • Midnight Sun Gallery & Gifts - 2 min walk - 0.2 km
  • Yukon Visitor Information Centre - 6 min walk - 0.5 km
  • Sundog Carving Studio & Gallery - 9 min walk - 0.8 km
  • Shipyards Park - 9 min walk - 0.8 km
  • SS Klondike - 11 min walk - 0.9 km

Getting around

  • Whitehorse, YT (YXY-Whitehorse Intl.) - 10 min drive

Restaurants

  • ‪Woodcutter's Blanket - ‬3 min walk
  • ‪Dirty Northern Public House - ‬3 min walk
  • ‪Gather Café & Taproom - ‬7 min walk
  • ‪506 All Day Grill - ‬6 min walk
  • ‪Steele Street Resturaunt - ‬1 min walk

About this property

Sternwheeler Hotel & Conference Centre, Trademark by Wyndham

Hotel in the city centre, remodelled in 2022
Consider a stay at Sternwheeler Hotel & Conference Centre, Trademark by Wyndham and take advantage of a free return airport shuttle, laundry facilities and a bar. The on-site restaurant, Tony's Pasta, offers breakfast, lunch, dinner and light fare. In addition to a gym and a conference centre, guests can connect to free in-room WiFi, with a speed of 50+ Mbps.
You'll also enjoy perks such as:
  • Free self-parking
  • Full breakfast (surcharge), access to a nearby indoor pool and a vending machine
  • A banquet hall, smoke-free property and ATM/banking services
  • Guest reviews say great things about the helpful staff
Room features
All 181 rooms offer comforts such as air conditioning, in addition to thoughtful touches such as free WiFi and safes.
Extra amenities include:
  • Hypo-allergenic bedding and free cots/infant beds
  • Bathrooms with shower/bath combinations and free toiletries
  • 21-inch flat-screen TVs with premium channels
  • Wardrobes/cupboards, fridges and microwaves

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

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9.4 out of 10, Exceptional, 61 reviews
The price is NZ$355
includes taxes & fees
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 6:00 AM to midnight at scheduled times
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: CAD 20 for adults and CAD 20 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Tony's Pasta

Things to do

  • Gym
  • Indoor pool (guest access)

Family friendly

  • Access to nearby indoor pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)

Business services

  • 6 meeting rooms
  • Conference centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Area rugs in public areas
  • Front entrance ramp
  • Grab bar near toilet
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Ballroom
  • Banquet hall
  • Built in 1948
  • Renovated entire property - June 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 21-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CAD 20, per accommodation, per night, plus a deposit of CAD 20.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Free cots are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: from approximately CAD 20 for adults and from CAD 20 for children
  • Pet deposit: CAD 20.00 per stay
  • Pet fee: CAD 20 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Westmark Holland America Line Company
Westmark Holland America Line Company Hotel
Westmark Holland America Line Company Hotel Whitehorse
Westmark Whitehorse Holland America Line Company
Westmark Whitehorse Holland America Line Company Hotel
Westmark Whitehorse Hotel
Westmark Whitehorse
Westmark Whitehorse Hotel And Conference Center Yukon Canada
Westmark Hotel Whitehorse
Westmark Whitehorse a Holland America Line Company
Sternwheeler Hotel Conference Centre
Westmark Whitehorse Hotel Conference Center

Frequently asked questions

Is Sternwheeler Hotel & Conference Centre, Trademark by Wyndham pet-friendly?

Yes, this property allows cats and dogs (limit 2 total). There's a deposit of CAD 20.00 per stay and a fee of CAD 20 per accommodation, per night. Service animals are exempt from fees.

How much does it cost to stay at Sternwheeler Hotel & Conference Centre, Trademark by Wyndham?

As of 4 Nov 2025, prices found for a 1-night stay for 2 adults at Sternwheeler Hotel & Conference Centre, Trademark by Wyndham on 12 Nov 2025 start from NZ$294.55, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Sternwheeler Hotel & Conference Centre, Trademark by Wyndham?

Self-parking is free at this property.

What time is check-in at Sternwheeler Hotel & Conference Centre, Trademark by Wyndham?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Sternwheeler Hotel & Conference Centre, Trademark by Wyndham?

Checkout is at 11:00 AM.

Does Sternwheeler Hotel & Conference Centre, Trademark by Wyndham provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 6:00 AM to midnight at scheduled times.

Where is Sternwheeler Hotel & Conference Centre, Trademark by Wyndham located?

Located in the heart of Whitehorse, this hotel is steps away from Whitehorse Waterfront Trolley, MacBride Museum of Yukon History and North End Gallery. Yukon Artists@Work and Midnight Sun Gallery & Gifts are also within 5 minutes.

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Sternwheeler Hotel & Conference Centre, Trademark by Wyndham Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 147 out of 348 reviews
Rating 8 - Good. 127 out of 348 reviews
Rating 6 - Okay. 52 out of 348 reviews
Rating 4 - Poor. 17 out of 348 reviews
Rating 2 - Terrible. 5 out of 348 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

April

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick and the staff was pleasant. Room was clean with comfy beds.
Stayed 2 nights in Oct 2025

10/10 Excellent

Eric

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff and great location.
Stayed 2 nights in May 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in May 2025

10/10 Excellent

Yushdeep

Liked: Cleanliness, staff & service
Staff was super friendly and great and helpful. They made our stay very pleasant. Would definitely recommend.
Stayed 3 nights in Jul 2025

8/10 Good

Mothukuri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel and rooms were great! The only downside is limited parking spots and Price for stay.
Stayed 1 night in Jun 2025

6/10 Okay

Timothy

Liked: Staff & service
Restaurant quality was poor. Breakfast buffet was not good and very overpriced.
Stayed 3 nights in Sep 2025

8/10 Good

Reno

Liked: Cleanliness, amenities, property conditions & facilities
The property and staff are nice. Good place to stay when in Whitehorse
Stayed 1 night in May 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient dowtown location. Airport Shuttle
Stayed 1 night in Aug 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay !
Stayed 3 nights in Mar 2025

8/10 Good

Janine

Liked: Staff & service
I stayed for work. Good location. A bit run down in the lobby and hallways. A musty smell in the hallways. Room was ok
Stayed 3 nights in Jul 2025

10/10 Excellent

KRYSTLE

Liked: Cleanliness, property conditions & facilities
They were very hospitable! Nice clean rooms and friendly staff. The only thing I would recommend is having 24/7 complimentary coffee for guests who arrive late or are leaving before breakfast.
Stayed 1 night in Jun 2025

8/10 Good

John

Liked: Cleanliness, staff & service, room comfort

Last minute

Good hotel just off the main drag. It’s a little worn, but still comfortable. While other hotels offer a bit more as far as amenities go, if you get it for a good price, it’s worth it.
Stayed 1 night in Jul 2025

6/10 Okay

Amanda

Liked: Staff & service
Disliked: Property conditions & facilities
The floors throughout are all uneven and quite risky
Stayed 1 night in Aug 2025

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Good location clean and tidy rooms
Stayed 1 night in Jan 2025

4/10 Poor

Steve

Disliked: Amenities
Only cleaned the room every other day.
Stayed 2 nights in Jun 2025

10/10 Excellent

Tracy C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very pleasant staff. The room was very clean and had all the convinces of home. Very pleasant stay
Stayed 2 nights in Dec 2024

8/10 Good

Kenneth Gary

Liked: Cleanliness, amenities, property conditions & facilities
Room was nice, friendly staff and the restaurant is excellent. The parking situation is bad, only about 18 spots in a very cramped lot. BUT - we parked on the street right below our room and had no issues. Go to the visitor center and get a 3 day street parking pass for free. It's also free overnight and only 50 cents and hour during the day so its cheap. I would have liked to know ahead of time about the parking and only found out about the visitor center pass from staff at a local outfitter, the hotel never mentioned it. I would stay again, the hotel itself is good.
Stayed 5 nights in Jun 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Feb 2025

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at check in was super nice!! Let us check in early and room was very comfortable!
Stayed 1 night in Sep 2024

6/10 Okay

Thomas

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Staff were great. Hotel is dated with thin walls. Bad smell especially in lobby with cleaning solution being used daily. Tonys restaurant was excellent. Hotel Needs updating.
Stayed 6 nights in Apr 2025

6/10 Okay

Kathleen

Liked: Staff & service
Breakfast place would be good
Stayed 7 nights in Jun 2024

8/10 Good

Al

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located with lots of options for shopping and dining.
Stayed 1 night in Apr 2024

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Really warm atmosphere and great service. Would stay again.
Stayed 1 night in Jun 2023

10/10 Excellent

Jean-Pierre

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay during a convention
Stayed 5 nights in Apr 2023

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
We were only there one night on our way down the Alaskan Highway. It was clean and comfortable but parking was difficult.
Stayed 1 night in Nov 2024