Empire Hotel Group in White Plains

"Though the stay was cut short due to wintry weather, this was a perfect spot to stay in Westchester a few days. It's walking distance to the White Plains train station. Even comes with a garage!"

"Clean room, very helpful staff, resturant"

"With this being my third stay at the Cambria, it definitely did not disappoint. As usual, I felt at home; thoroughly enjoyed my stay. This hotel is spotless, the tiles are always gleaming, the carpet always clean. Guest services are a 10 out of 10! The front desk staff are all pleasant and always wear a smile. Allison was the young lady who checked me in and I was so taken in by her courtesy, by her smile and she being so soft spoken. I felt like I was having a conversation with someone whom I knew for years. Allison is definitely an asset to the company. She’s a darling. I will definitely recommend the Cambria hotel to anyone who asks. Your home away from home. "

"Excellent location and great apartment. Very pet friendly. Short walking distance to the Metro North train to NYC. Crazy, poor and unnecessarily last minute communication with customer service."

"SCAM ALERT!!! I’ve used VRBO for years and usually give 4–5 star reviews. This was a total bait and switch. We clearly stated we were renting their *house* to host Thanksgiving. Over a month before arrival I asked for dining room photos and house size; they claimed it was “quite large,” fit 16, and perfect for family dinners but did not have photos of the dining room but they said I can move the kitchen chairs into the dining room to increase guest seating. They never disclosed it was actually an upstairs apartment (not a house as listed) up a very steep exterior staircase (so steep that my 96 year old mother cold not navigate) and, worst, there was **no dining room**. The kitchen was tiny, the table blocked the entrance (a safety hazard), and the fridge could barely open, you would have to stand flat against the wall to open it slightly. For a “16 guest” listing, there were only three forks and four dinner plates. Their dishwasher was a micro dishwasher and the plates did not fit. The bathroom sink was clogged, there were roaches, no towels, the Wi‑Fi code was wrong, and the washer/dryer was around the side of the house and down more stairs in the basement, not in‑unit. When I complained, they offered only a 50% refund to cancel on Thanksgiving weekend. They did nothing about the clogged sink or lack of supplies. Avoid this property and this management company at all costs."

"Clean, host was responsive, home was large enough for 8 adults to comfortably spend the holidays together with room to spare "

"Excellent stay in a beautiful new apartment in a uber convenient location in White Plains. Host was very accessible and helpful. Highly recommend this 5 star VRBO! "

"our room was very clean on beds very comfortable staff friendly, breakfast wonderful"

"Rooms were very clean, well decorated however bathrooms were not. Parking was accessible and perfect. Some appliances did not work like iron stained my clothes and coffee machine did not work. Everything else was fine. "