Apartments in Hartsdale

"Fantastic spot! From Naomi at the front desk, to the clean and easy rooms, to the breakfast at Mille-Fuille, we loved our stay here. Would come back in a heartbeat. Great value and easy access to subway!"

"Temas importantes, colchones de las camas muy pero muy deteriorados, pésima, casi nula presión de agua en la regadera y no servía el Aire Acondicionado/calefacción. De lo demás: Los cuartos están viejos y MUY mal mantenidos. La primer recepcionista con muy mala actitud, no servía uno de los elevadores y eran esperas de 15 min, en el cuarto no servía el teléfono, no hay toalleros en el baño, no proveen secadora de pelo ni folleto de "no molestar", el porta papel roto, no aspiraron (estuvo en la alfombra a la vista la misma M&M roja desde que llegue hasta que salí), no hay vasos. Un día llegamos y las camas tendidas pero las almohadas en la alfombra, otro día dejaron artículos de limpieza en el buró. Cada vez que me acerque a la recepción había un cliente quejándose del servicio y de los cuartos. Lo único bueno del hotel es la ubicación, inmejorable. NO lo recomiendo, honestamente fue una pésima experiencia mi estadía."

"Nice helpful staff but the room was dirty, many things didn’t work and the rooftop was closed. It was a lot to spend for a gross room."

"Clean room, great staff. Slow elevator"

"Good"

"everyone was accommodating. Great location."

"Room was musty. Wallpaper coming off."

"Lobby is too crowded, too loud. Hotel lacks charm and ambience although the room was nice"

"The pictures were deceiving, if you get a basic room they will put you in the bottom floors which are old and had a musty smell. In order to get a room like the one in the pictures you have to pay an extra "premium" fee. I did because the bottom rooms were horrible. In our "premium" room the AC was broken and the maintenance had to come and fix it, he was rude and said we just had to adjust the thermostat. When we told him of course we tried that, he right away pulled out batteries from his pocket and replaced the batteries on the thermostat. The only areas that were decent was the view from the premium room and the desk staff. "