Holidays in Whangarei

The room was fairly large, clean and had new carpet and flooring. I specifically wanted a one bedroom so my little boy could go to bed early and I could have the light on, eat dinner etc in the living room. This worked well except the television is in the bedroom not the living room, and the toilet and shower attached to the living room were broken (just an inconvenience to have to sneak through the bedroom while the baby was sleeping). The reception was closed when I arrived at 5pm, and there is no parking/loading zone out front, so it was a logistical challenge to find a park nearby, get the room key from the lockbox, go up to the room for the parking key, get back in the car, drive to the parking garage, then carry my baby and my luggage to the room (I was unlucky it was dark and raining too!). The staff I interacted with were extremely friendly and kind. I would stay again if I had an extra pair of hands!

Nice and tidy and pretty clean. They closed the breakfast early without any notice and did not offer a refund

Shout out to housekeeping. Rooms are clean and well maitained. General areas are also clean. There is clean linen freshner smell throughout the hallways to rooms.

The Chandalier lounge, a major facility at lobby level, is a sunken dining and entertaining area that has no mobility access, with steep multiple stairs. Effectively discriminates against mobility challenged. High teas served in the area promoted as good for elderly parents is just nonsense.

I like the location and it has everything I need