Westside Hotels, Santa Barbara

"I liked the coffee in the lobby a lot! "

"Nice place, closed t everything and dog friendly."

"Beautiful, quiet place to stay with kids. Staff are so friendly and nice, pool and pond area are amazing."

"Easy to get to. Outdoor pool and bar/restaurant were very nice."

"Room clean, cute patios to hang out and have some drinks. Close to everything "

"Good breakfast options, very accommodating staff"

"Great stay. Enjoyed the location near everything. Staff was extremely helpful and very friendly. Thanks for a wonderful visit. "

"AC was powerful "

"We stayed over spring break and expected a luxury experience given the price and brand, but the stay was inconsistent. The room had multiple maintenance issues: discolored tile near the toilet, worn mirror trim, a toilet handle that did not flush properly, and a lamp that did not work. The seating area near the door was also cramped and poorly arranged. Housekeeping was unreliable. One day the room was not serviced until mid-afternoon, requiring us to wait. Another day it was not serviced at all, leaving us without toilet paper, towels, or toiletries until we followed up. Communication was also an issue. We called the hotel multiple times at different hours and received no answer, which meant walking to the lobby to resolve problems. Some amenities did not meet expectations. The bluffs path was closed but not disclosed. The kayaks were dated, and the beach had noticeable tar and debris. The on-site market had limited drinks and snacks. Costs added up quickly. Valet is mandatory at $75 per night with no self-parking, plus a $60/day resort fee regardless of use. The location is beautiful, and the valet staff were excellent, but overall the experience did not match the price."