Westgate Hotels, Fairbanks

"Great spot, very clean and friendly staff"

"Very unique lodge with a vintage theme but modern amenities. Amazing staff who were very helpful and friendly!"

"I’ve stayed at the Westmark plenty of times and the hotel/staff have always been great, but I would not recommend buying the breakfast pass. I purchased it for the first time during this stay and was pretty disappointed. I went into the restaurant around 7:30am when it was fairly empty, knowing I had about an hour and a half before I needed to leave for work. I ordered a pastry thinking it would be something quick. After waiting an hour, I asked where my food was and was told they would check on it. A few minutes later they came back and said it would be about 5 more minutes. After another 10 minutes, I spoke with the manager and still didn’t really get an answer. At that point I had to leave for work without ever getting my food. What made it more frustrating was the restaurant had filled up by then and people who came in well after me already had their meals. Unfortunately it ended up being a waste of $17 since the breakfast voucher was non-refundable. I’ll continue staying at the hotel, but I won’t be eating at the restaurant again. "

"The rooms were hot, air conditioning did not work. Key did not work on door, two different key sets. They moved us to another room. We are traveling with a group of 14. All rooms were hot. It is unfortunate that the property was not in great working order at the beginning of the season. They had plenty of time to make things right before they opened."

"Breakfast was good and fresh. Room clean and comfortable. "

"Strong water pressure, full kitchen, jetted tubs."

"The staff was great, very good customer service!"

"We were greeted quickly and promptly and everything was ready for our visit. We were then introduced to the Swan Cove room for our visit. The unspoiled view of the Alaskan range from the rooms is spectacular. The room itself is well maintained and stocked with every last detail you could need for both breakfast and in the bathroom. We certainly are enjoying our choice to stay here. Our first night was quiet and restful."

"Kitchen staff worked hard and was friendly to all who dined. The facility was needing a weekend cleaning staff. Downstairs bathroom was dirty and out of paper towels. My room was under attended. No facial tissues, or kitchen items, but the room was clean. "