Luxury Hotels & Resorts in Wester Ross from NZ$290

"Great hotel , we stayed in a superior double which was nice , food and drink was of good quality They did have a wedding and in the room we were in was above the DJ booth it seems so was louder than expected and the hotel staff did not help to solve this . "

"Ticked a box for one night , but room a little small , no hot water for the duration even though reported it twice , mentioned in the morning and was told ‘oh sorry about that ‘not acceptable when you pay £120+ for a room "

"The breakfast menu was fresh We prepaid for our stay which included breakfast but left too early to have breakfast."

"Clean rooms, didn’t have breakfast or dinner so can’t comment. Didn’t find the staff there very friendly. Great location. "

"A cosy hotel that served dinner and breakfast. Clean and tidy. A lovely breakfast."

"This hotel is definitely one of the nicer hotels in portree. The view from the hotel is fabulous and the restaurant of the same name is quite good as well."

"We will be contacting the hotel directly. Starting with the positives, the location is excellent - step out the door and you are directly in the city centre. I simply cannot comment on the staff - we only met them at check-in. They were not particularly friendly, very much “do it yourself” type of attitude. They weren’t rude by any stretch, but there wasn’t a sense of willingness to help. The building is very old and outdated, which could add to the charm but when you have bobbling carpets, sloping floors and peeling/ stained photographs, you see that no effort has been made to tap into this. Now we come to the cleanliness of the property. Worst I’ve ever seen. I’m only glad that we didn’t bring our children here as my daughter has a dust allergy. From the fire place in the foyer to the desk in the room, to the ridges in the bathroom - there was thick dust! It was disgusting. Some of the towels had stains which is unnecessary! On the first night, someone had clearly been eating a Sandwick in the foyer and had left crumbs on the desk. Those remained there until we checked out at 11pm on two days later. There was a general lack of attention to detail of the most basic forms across the board. When we checked out, there was no member of staff to be seen. The bed was comfy enough and the bedding clean, but that’s where it ended. I can safely say that we will not be staying in this property again but hope management take the feedback on board for future guests."

"Well appointed quiet rooms. Bar/Lounge areas very comfortable. Great location for all city centre and riverside activities"

"The room was very comfortable and clean with all the amenities you needed for your stay. We had a twin bed room and the beds were comfortable with extra blankets and pillows in the room. The bathroom was nice with a towel warmer and soft towels. My only complaint, but this is common throughout, no wash cloth... The front desk staff were very friendly and professional, we checked in quickly and given our room key. All of the staff we met were very friendly. The breakfast was very good with a nice selection of cold items as well hot menu items. I really appreciated the little pot of coffee you got at your table instead of having to go to the buffet to get more. The bar was nice, it was not as "cozy" as others we stayed in during our trip."