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"Airport shuttle hours state they were until 10pm. I was in contact with the front desk 2 hrs prior to arrival. I let them know we would arrive at 930pm to which they stated, I would have to wait until 10pm. When I reached out at 9:35pm they said they couldn't pick us up because the shuttle had to be back by 10pm (it's 7 min one way). They suggested to take Marriot Courtyard shuttle since it was across the street. 3 luggages, a stroller, car seat and a one year old with plenty of communication and zero care."

"Didn’t use them but I have special thanks to Christian on the reception! "

"My second stay here won’t be my last. The staff is incredibly friendly, and the hotel is pet-friendly. The location is fantastic, right next to many great restaurants and two major grocery chains. The train station is just a five-minute drive away, and the place is very safe, with a late-night security check patrol. The only inconvenience was that the TV doesn’t accept phone sharing, and the thermostat is so tricky that you have to call them if you need to change it. The check-in and check-out processes were incredibly easy! "

"Staff were all very helpful and friendly"

"The staff were welcoming and efficient room was very comfortable and clean."

"just booked a Hotel at Washington IAD with Expedia . Expedia charged me for 1 night a listed amount. At the Hotel 1 hour later I opened up the same Hotel website with Expedia and now it the costs much less incl all Taxes. Rip off !! I chatted with an Expedia agent but he mentioned he can't do anything and I have to stick with the higher price. Not a great customer service from Expedia !!!"

"Great "

"no complaints everything was great"

"Clean room and helpful staff"