Independent in West Styria

"Unstaffed hotel with computer check in."

"Everything was terrific "

"This hotel is in a very beautiful area. Our room had a beautiful view of the lake and surrounding mountains and the room was beautifully decorated and very spacious. The breakfast buffet was great and included in our stay. There was only one restaurant on site and you pretty much had to get everything from the restaurant such as any snacks, wine, etc. That would be my only knock on the hotel. It would have been nice to have a little market nearby on the property or at least a vending machine. Otherwise, we have no complaints whatsoever. Great place."

"Special requesrs were honored, late check in was accomodated."

"Very scenic and beautiful "

"Spa/pool amenities were great. Rooms were clean. Quiet in general. Restaurant/ service/food meet expectations. Friendly, and helpful staff. "

"Beautiful property, however we experienced a poor customer service during check in. We arrived around 1700 hours to the property after a long drive from Germany and they only had one employee doing check ins for the chalets. We waited with no issues and explained we were starving and exhausted and wanted to eat at the property restaurant but we were told the restaurant was full and couldn’t make any exceptions. The employee did not offer any help to look for you’re restaurants around whatsoever, we had to ask her and make the phone calls ourselves even though we didn’t speak German. Also, she never took the time to explain anything about the property, its ammenities and surrounding attractions. Very disappointing for such an expensive place."