Holiday Homes in West Malling

"We stayed here as it was disability friendly, it was more than we imagined, we brought our own hoist but everything else was efficient for what we needed, staff were lovely and helpful, the food was hot and enjoyable. Very near to places we needed to see and things to do. Would definitely stop here again"

"The room was nice and comfy enough for my family and I. "

"Dean from reception was so lovely & welcoming from the moment we arrived. It was a shame the bed was very uncomfortable in the room & the tv options were limited as much of the channels didn't work. "

"The hotel is in a nice location but the conditions and services would need to tmprove. There should be air-conditioning and there should be a refrigerator in the room. Dining wise, they could improve efficiency by getting guests to get their own utensils and bringing used plates back to central location which is the practice in many hotels in their restaurants. Breakfast time should be consistent everyday and not change on weekends which cause confusion. Many restaurants provide coffee especially when they are open late for breakfast. "

"Clean, modern and comfortable hotel in a convenient location. Very easy to access major transport routes in and out of London. The staff were great."

"Great size, excellent beds, bathroom dated, great breakfast (awesome in fact)"

"The staff were helpful and the room was very clean. You could hear the airplanes as the hotel was situated near london city airport however it didnt really bother me. London city airport is about 5 min walk away as well as the DLR. Highly recommend this hotel."

"Great hotel with out the London prices"

"The staff were so friendly and accomdating. Despite our issues with it being extremely noisy in our original room they sorted it immediately and moved us. Also, best hotel shower ever!"