Top Hotels Near West End Center in Lubbock from NZ$116

"Closet doors were both broken. Drinks splattered on walls. Night stands were dirty. Towels given were dirty."

"Room was substandard. The king bed had 4 smaller than standard pillows and the queen beds had 3. Staff was nice and full of explanations. Parking was fair and not secure. The elevators were in need of repair. Breakfast was sufficient. Would not stay at that location again."

"It was an enjoyable experience. "

"Get better staff who isn't so rude .. and try to actually make the guest feel welcome "

"AC was perfect Room/Bed is huge and I love their breakfast! "

"The stay was nice, staff members friendly & polite. Fitness room needs some attending to. 3 of the 6 pieces of cardio equipment out of order. No AED machine in place. The signage is on the wall but no machine. I would move the dispenser for sanitation wipes by the door with a sign to wipe down equipment after use. We used the area twice couldn't use cardio equipment because it was in use then watched as those using it for 30 mins left without wiping it off. "

"Good value "

"Everything about the stay was great . Only one negative thought came to mind - The shower pan Was very slick and I could have very easily fell down had I not had the quick reaction to slipping "

"The property overall was very nice. The only negative, however, was significant. The tub looked like it had been repaired, but poorly. It appeared as if it had needed resurfacing after the repairs, but instead was maybe painted. Regardless, the end result was a tub that did not appear sanitary. Because the rest of the room was so well appointed, I do not believe this was a cleaning issue as much as it was a maintenance matter. At check-in, no one was at the desk for some minutes, but once the clerk arrived, she was courteous and apologetic."