Holiday Homes in West Creek

"Good experience "

"Excellent "

"The staff checking in, Diamond, was excellent in customer service, along with the manager Tomica, whom I vented to at check out. BEFORE reserving my room, I called The Showboat, asked them if they have any newly renovated, modern balcony suites, was told "Yes, the Bourbon tower we have Ocean front Premium King balcony suite" or "anything in the Bourbon Tower ". We'll, our suite looked like it was 1980s,the main enterance floor was filthy, furniture was velvet, including the bed headboard which came with white stains scattered about, tables were black with chunks missing, 2 streaks on the wall looked like blood, every doorframe had rusty water drip marks around it, the sliding door to the balcony had a missing outside handle to get back inside, when I tried to call to complain about the room, the yellow phone from the 1980s , would either go straight to a busy signal or ring forever. No iron in the room, took me 20 mins to reach someone for them to tell me we don't have irons. For $500. for one night, I made the wrong choice based off of being lied to. Never felt so cringe in a hotel before."

"Beautiful room, very comfortable and immaculately clean. Enjoyed the stay very much."

"No WiFi And the rooms wasn’t even average to me"

"Place is really nice. The only complaint is the resort is extremely big and not enough direction to get around in the right place. Maybe post more signs or more staff to help with direction "

"Rooms are run down. Bed mattress was sinking in. Cabinet all stained and dirty and carpet stained as well. Fridge didn’t work. "

"Yes"

"Good hotel"