Luxury Hotels & Resorts in West Baden Springs from NZ$130

"We booked a room with a king bed and sofa bed for myself, my husband and 16 year old daughter. First there was no sheets or pillows for the sofa bed. Had to go down and get some. Then when we pulled out the sofa bed, it already had a used sheet on it that was filled with popcorn. Next, we discovered the shadow of what looked like a dead rodent in th roof of the elevator. We only had two towels. Then to top it off, everytime we left our room, we could not get back in. We'd have to go all the way back to the front desk to get out key fixed. Litterally everytime we left. We ended up checking out on Saturday instead of Sunday. Was a misserable time."

"The hotel was hot and muggy, the entire hotel not just the room. The fitted bed sheet had what looked like dried blood and urine on it. We ended up leaving the hotel within five minutes of arriving because of how disgusting and poorly maintained everything was. I don’t recommend anyone staying here. "

"Had to switch rooms because the HVAC did not work. Alarm clock hard to see the digits. No facial tissues, which is rare for a hotel. Bathroom light comes on when you walk in the door, which is bad in the middle of the night. Staff quite helpful."