Free continental breakfast
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Reviews of The Galley Hotel Bar and Grill

2 out of 5
The Galley Hotel Bar and Grill
230 US Hwy 12, Webster, SD

Reviews

8.4

Very good

Rating 10 - Excellent. 91 out of 188 reviews" "
Rating 8 - Good. 64 out of 188 reviews" "
Rating 6 - Okay. 14 out of 188 reviews" "
Rating 4 - Poor. 9 out of 188 reviews" "
Rating 2 - Terrible. 10 out of 188 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Denise, Cherokee

Stayed 2 nights in Feb 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, will be back!
Stayed 1 night in Feb 2024

10/10 Excellent

Douglas

Liked: Cleanliness
The people were fantastic. Salt of the Earth. Thank you for the stay.
Stayed 3 nights in Jan 2024

10/10 Excellent

Jacob

Travelled with partner
Liked: Amenities
Stayed 1 night in Jan 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Nice, quiet hotel
The staff was amazing - friendly, courteous, went above and beyond. The room could use some updating, but it was very clean.
Stayed 1 night in Jan 2024

8/10 Good

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed here a few times previously, usually in the summer, and absolutely love it! Love the staff, convenience, everything and everyone. We will be back!
Stayed 1 night in Dec 2023

10/10 Excellent

Randy

Stayed 1 night in Nov 2023

10/10 Excellent

Timothy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and simple and dog friendly. As advertised. Nicevstaff
Stayed 3 nights in Nov 2023

8/10 Good

james

Liked: Staff & service
Stayed 3 nights in Oct 2023

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed our overnight stay. Everyone was polite and pleasant. If you are inclined to use cash I would suggest it. There’s a surcharge to use a card.
Stayed 1 night in Sep 2023

4/10 Poor

Barbara

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disappointed
Was not prepared to be greeted by a 6%surcharge for credit card use. At $140 a night, who has that much cash. Looked up to parking lot. Flimsy door with no deadbolt or security chain. Room smelt stale. Sat on bed and kept going down, terrible mattress. Upon arrival frig a as dirty but did get cleaned.
Stayed 2 nights in Sep 2023

2/10 Terrible

Steve

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Disaster again with Hotels.com
After booking with Hotels .com and driving for 3 hours to get there, I was informed that they had no rooms available and there were no rooms available in town! Will never be using this service again as this is the second time they have done this to me!
Stayed 1 night in Sep 2023

2/10 Terrible

Terry

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Scott, cudahy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Ellen

Stayed 1 night in Aug 2023

6/10 Okay

CRYSTAL

Liked: Staff & service, room comfort
The staff was friendly ,but we booked for 2 nights but had an emergency & had to head home on Sat, We told the desk (this one was not friendly) at 7:30 am but she made us pay for another night.They were not booked up & I feel they should not have charged us. The room & food were great.
Stayed 2 nights in Aug 2023

10/10 Excellent

Clark

Liked: Amenities, property conditions & facilities
👍
Stayed 1 night in Aug 2023

8/10 Good

Mark, Muskegon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Just what was needed after a long day of travel.
Stayed 1 night in Aug 2023

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and convenient location.
Stayed 1 night in Aug 2023

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2023

2/10 Terrible

Robert

Liked: Cleanliness
Stayed 1 night in Jul 2023

8/10 Good

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean, rustic family-run hotel
A very good, basic hotel stay. Most important thing to me is a clean room and comfortable bed. The room was spotless and the bed was good (a little squeaky) for a hotel in this price range. Nice sheets and towels were thick and seemed brand new. Hotel lobby is unimpressive- rustic/basic. Not much to offer for breakfast. This is a simple, family run place so you're not going to find someone at the front desk most of the time. Food in the attached restaurant was good.
Stayed 2 nights in Jul 2023

4/10 Poor

Vickie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
This hotel had comfortable beds and was clean. We needed to get up early. Unfortunately other guests made it hard to get a good nights sleep. A table and chairs was located next to our window, and guest made noise until about 11pm. Then kids were running up and the hallways and stairs until midnight until I got up and confronted the parents. The Galley has no night staff, so the situation could not be addressed.
Stayed 2 nights in Jul 2023

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

Sandra

Liked: Staff & service
Stayed 1 night in Jun 2023

10/10 Excellent

Timothy

Stayed 2 nights in Jun 2023

10/10 Excellent

Chad

Liked: Cleanliness, staff & service, property conditions & facilities
Nice fish cleaning station
Stayed 1 night in May 2023

10/10 Excellent

Mary

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleasantly surprised how adorable this place was. It was well set up, clean, and had country character. If my son comes hunting up in SD, he plans to stay at the Galley again. Very cozy and well maintained!
Stayed 1 night in Apr 2023

4/10 Poor

Cynthia

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Big surcharge and bug!
8% surcharge for credit card use! An extra $8.00 on a $100 room. Outrageous! Dead bug in tiny bathroom bathtub. Door into room did not lock and deadbolt was taken off. Topped off with dried up chicken and walleye complete with skin and 12 bones for supper. Never again!
Stayed 1 night in Apr 2023
Response from The Galley on 17 Apr 2023
Unfortunately, our credit card fees from the merchant accounts are this high. I don't think people realize that we the business must pay merchant accounts for every credit card payment. We can't afford to continue to cover these fees. There is NO fee if paying CASH. We also have an ATM in our lobby that can be used for withdrawing cash if you want to avoid the CC fees. We have a monthly pest control program so if a small bug was found in your bathtub I apologize and will let the company know we saw a bug. It sounds like you were just having a bad day in general and we received the brunt of it with your review. I spoke to our staff and no one heard any direct complaints from you so that we could tend to it that evening or look into it. I hope your week gets better. God bless

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Restaurant and bar on property - convenient and good food. Staff was friendly.
Stayed 1 night in Mar 2023
Response from Renae on 17 Apr 2023
Thank you!Happy to serve you.

8/10 Good

Mark

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2023

10/10 Excellent

Jerrod

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

10/10 Excellent

Cody

Stayed 1 night in Feb 2023

8/10 Good

Michael

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! We enjoyed our stay. Liked the convenience of hotel, restaurant, and bar at this hotel.
Stayed 2 nights in Jan 2023

2/10 Terrible

Rameses

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trucker hotel
Outdated beds rooms smell like cigarettes and moldy. They over priced us. It was a very poorly maintained building and the rooms are failing apart
Stayed 1 night in Jan 2023

8/10 Good

Chad

Stayed 1 night in Jan 2023

4/10 Poor

Stephanie

Travelled with family
Disliked: Amenities, property conditions & facilities
We stayed here one night. The heating unit was extremely loud turning on and off through the night. Beds were very uncomfortable. We chose to leave after one night. Still waiting for refund since they charged us for the full stay upon check-in.

10/10 Excellent

Steven

Travelled with family
Couldn't find anything wrong. I will be back. Staff and tenants there we're super nice. Love South Dakota. 👍
Stayed 1 night in Nov 2022

10/10 Excellent

Patrick

8/10 Good

Danny

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
2nd stay service was slow from kitchen. Should have had the buffet. Friend said it was excellent. At 730am very little hot water in 206.
Stayed 1 night in Oct 2022

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Danny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff. Good bar and restaurant. Back for 2nd stay.
Stayed 1 night in Oct 2022

10/10 Excellent

Virginia

Stayed 1 night in Oct 2022

10/10 Excellent

Joni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

10/10 Excellent

Frank

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 2 nights in Sep 2022

8/10 Good

terri

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022

10/10 Excellent

Gretchen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, basic hotel
We were in Webster for a wedding, as were many other guests. The hotel staff got our room ready early so we could get ready and get to the church on time.
Stayed 1 night in Sep 2022

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All we needed at one location
Comfortable and very convenient, easy to find, great food too. Would definitely stay there again!
Stayed 1 night in Sep 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service
Clean,quiet,and friendly
Stayed 2 nights in Aug 2022