Book a Watertown Cottage

"Checking was fast and easy. Staff was friendly and helpful. I love Best Westerns, and I appreciate how awesome the stay is, how comfortable the beds and pillows are, and how accommodating staff is, as well as the hotel. There is a $100 fee that gets put on hold so if there’s something severely ruined it gets paid for that isn’t in the up front costs or in the agreement at checkout on the apps, or on the website. I understand the reasons for it, but that should be disclosed prior to check in, and obvious so people can see it. I had already prepaid for my room, so they had to use my card for that.. I just don’t think it’s right to do that last minute “fee” upon arrival, and I don’t think it’s ok to put your staff in that position to deal with angry customers that won’t reason, or can’t afford that extra fee before it gets put back into the bank. "

"The property itself is pretty run down. The parking lot was terrible there's potholes everywhere. The bed was super comfortable. Although my TV didnt work - the wifi doesnt work down at the end of the building. I had to run a channel search just to get antenna channels. The TV is tiny too. There were people standing outside smoking cigarettes and listening to music late into the night, which doesnt really bother me but still something to note. "

"Did not use the pool. Breakfast was mediocre, nothing special. Staff was friendly but one guy didn’t seem to knowledgeable about laundry room amenities."

"Toilet was so low in rm.139 needed help to get up! Shower head only misted water and wouldn't rinse shampoo. You don't save water if you have to rinse 4 times longer than needed. "

"The room was clean and different bfast items , plenty of parking. Staff were very nice and accommodating. "

"Room was clean. Bed wasn’t very comfortable."

"Was overpriced, not much variety for breakfast, rooms could be remodeled."

"Great Hotel"

"Great hotel! Very clean, good coffee in the lobby, friendly staff"