Staff was pretty nice, and we were able to do a late check-out before leaving for a 2-hour drive back home. The young lady at the bar was helpful giving us side plates and champagne glasses for our small celebration for our daughter's birthday. I did ask for whatever you do for birthdays for her room, IF you did anything, and there was nothing. They did accommodate and move her room to one with a view of the water and Ferris wheel.