Exterior

Reviews of Hampton Inn Washington-Downtown-Convention Center

2.5 out of 5

Reviews

8.8

Excellent

Rating 10 - Excellent. 772 out of 1322 reviews" "
Rating 8 - Good. 353 out of 1322 reviews" "
Rating 6 - Okay. 101 out of 1322 reviews" "
Rating 4 - Poor. 48 out of 1322 reviews" "
Rating 2 - Terrible. 48 out of 1322 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Vesselka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and very clean hotel. We enjoyed our visit!
Stayed 2 nights in May 2024

10/10 Excellent

Mohammad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in downtown
Stayed 1 night in May 2024

4/10 Poor

Paarth

Business traveller
Disliked: Staff & service, property conditions & facilities
Front desk staff were not attentive. Would be in the back and keep guests waiting in line at the front desk for service. Not courteous either. Housekeeping was good.
Stayed 4 nights in May 2024

2/10 Terrible

Lee

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
This property isn’t the best by a long shot. The staff was rude and unhelpful, because I booked through Expedia they refused to give a receipt and charged me for the full costs even though I paid already. They told me to try and get a refund through Expedia. There was dirt in the sheets of the bed also no hot water and the shower drain wouldn’t drain. This property needs to have a real makeover especially for the insane price they charge
Stayed 2 nights in May 2024

10/10 Excellent

Edna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk was awesome!
Stayed 4 nights in May 2024

10/10 Excellent

Cristobal

Liked: Cleanliness, staff & service, property conditions & facilities
Love the suite and space and also the views ! Will be back
Stayed 1 night in May 2024

10/10 Excellent

Nikola, manhasset

Travelled with family
Liked: Cleanliness, staff & service, amenities
Exelent service
Stayed 2 nights in May 2024

4/10 Poor

Kieran

Disliked: Staff & service, amenities, property conditions & facilities
Noisy. Dogs barking at night. Highly packed breakfast area. Several hotels closer to city amenities. Staff yelled at customers.
Stayed 2 nights in May 2024

6/10 Okay

Katsuhiko

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Karina

Stayed 1 night in May 2024

10/10 Excellent

Namkha

Liked: Cleanliness
Stayed 2 nights in Apr 2024

6/10 Okay

Dedrick

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing
Stayed 1 night in Apr 2024

8/10 Good

Dedrick

Stayed 1 night in Apr 2024

10/10 Excellent

Tomika

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Ricardo, San Juan

Stayed 5 nights in Apr 2024

10/10 Excellent

Mikey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome hotel, room and location!!!!
Stayed 1 night in Apr 2024

10/10 Excellent

Brock

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet parking, great desk staff, many fun things are walkable, dining options are superior
Stayed 2 nights in Apr 2024

6/10 Okay

Marcella

Stayed 3 nights in Apr 2024

8/10 Good

James

Stayed 1 night in Apr 2024

10/10 Excellent

Amalia, Rocky mount

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las personas que nos atendieron con mucha paciencia y muy buena atención
Stayed 1 night in Apr 2024

8/10 Good

JENNY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location from the Union station and to the National mall. Excellent staffs service.
Stayed 3 nights in Apr 2024

2/10 Terrible

Shanon

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Noisy air conditioning some of staff were very unprofessional
Stayed 3 nights in Apr 2024

10/10 Excellent

Kesha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Brian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only bad part of the stay was a loud a/c but we checked in late and did not want to try and get it fixed
Stayed 1 night in Apr 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
This place is really good
Stayed 1 night in Apr 2024

10/10 Excellent

Sarah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very much enjoyed my stay,rooms were spacious and comfortable, easy to walk to places, great dining options.
Stayed 5 nights in Oct 2023

6/10 Okay

George

Travelled with partner
Liked: Cleanliness
Front desk staff provided subpar service. Could not even provide us directions to the National Mall or the State Monuments. And this is downtown DC!
Stayed 3 nights in Apr 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Hot water took awhile to reach 421 mornings and at night
Stayed 6 nights in Apr 2024

8/10 Good

Kristy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in downtown DC and near Chinatown and walkable to National Mall.
Stayed 1 night in Apr 2024

8/10 Good

Michelle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn't like the $100 a day security deposit or the $50 a day parking fee.
Stayed 2 nights in Apr 2024

10/10 Excellent

MARIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived later than expected and Mr. DiAngelo was so welcoming, professional, and friendly. The room was most comfortable with a fantastic view. The breakfast was delicious and plentiful along with really good hot java. My family and I would recommend this hotel, close to mass transit, and so many delicious eateries, and museums. Great location approx. 20 min ride to the airport. The views from this hotel were seriously fab. Great stay.
Stayed 3 nights in Apr 2024

10/10 Excellent

NANCY PARDO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Apr 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is a convenient walk down to the main museums, and there are a number of restaurants in the area. I don't like the sirens, but there is an engine company down the street, can't do much about that. This is far enough from Chinatown to appease those who have read all the negatives coming from that area.
Stayed 3 nights in Apr 2024

10/10 Excellent

Marques

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its an excellent place recommend to a friend
Stayed 1 night in Apr 2024

6/10 Okay

Rodrigo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed on the 6th floor and it took 30 minutes to get hot water in the shower. Busy elevators. Good location. Breakfast ok. The nearby garage in Massachusetts is way cheaper.
Stayed 2 nights in Mar 2024

10/10 Excellent

Sonia, Stuart

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place place n very clean. Stuffs very respectful n helpful
Stayed 1 night in Mar 2024

10/10 Excellent

scott

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, close to metro and some good restaurants. Great breakfast every morning. Very safe area and quite clean.
Stayed 7 nights in Mar 2024

10/10 Excellent

Sherise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
easy, convenient, and very very accommodating.
Stayed 1 night in Mar 2024

8/10 Good

Kevin

Stayed 3 nights in Mar 2024

10/10 Excellent

IFEOLUWA

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is nice. Property is clean

8/10 Good

Sylvestre

Stayed 2 nights in Feb 2024

10/10 Excellent

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great for all the sightseeing you want to do. Close to the metro, union Station train station and capital one arena. Lots of restaurants in the area. Hotel was quiet and comfortable. Only thing was they were upgrading there lobby and had a portable check in counter and bar. The service was great and everyone was pleasant and easy to work with.
Stayed 1 night in Mar 2024

10/10 Excellent

Lori, MIDDLETOWN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, friendly staff, great location.
Stayed 3 nights in Mar 2024

6/10 Okay

JOSE BERNARD

Stayed 1 night in Mar 2024

4/10 Poor

James

Travelled with pets
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Unexpected 60$ mandatory valet parking, staff was rude
Stayed 2 nights in Feb 2024

8/10 Good

Sayed Reza

Liked: Cleanliness, staff & service
Just the vacuum fan in the bathroom was not working
Stayed 2 nights in Feb 2024

4/10 Poor

Bruce

Liked: Cleanliness
Stayed 1 night in Feb 2024

2/10 Terrible

GLORIA

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Sukhjeet

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth check in, clean and easy to get to
Stayed 1 night in Feb 2024