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Love the location and convenience. The hotel is always clean, too.
Christina
Stayed 1 night in May 2024
8/10 Good
Cecilia
Travelled with partner
6 May 2024
Liked: Cleanliness, staff & service
As a senior citizen and retired, we are now able to travel.
I believe that many retirees are traveling but we do have some health issues. Many of us have knee problems. Those short toilets in the bathrooms are difficult to get up
from, those couple of inches makes a big difference. I mentioned it when checking out and was told they hear that complaint all the time.
The front desk staff were outstanding from our arrival to departure. The breakfast was great with a lot of variety available each morning. Easy accessible to the Metro station and the bus/trolley circulation transit system made the trip to the Waterfront and all shops along King Street.
Betty at the front desk was incredibly helpful throughout my stay and made me feel at home and welcome. I travel to the area regularly and will stay at this property again.
We have always stayed here when we visit DC and have never been disappointed. Extremely convenient to multiple transportation options. Staff and cleanliness always top notch.
We had a great time on our trip. Location of hotel was excellent!
ANGELA
6/10 Okay
Ibera
Travelled with family
25 Feb 2024
The availability of parking is horrible. The 1st parking garage that we were sent too was extremely tight for our SUV! The spaces were for “compact” cars only! Also, the parking garage was very tight with curves that went very deep under ground! Horrible parking! I was concerned that my automobile was going to get “stuck” and have to towed out! Street parking is free after 9pm and free on Sundays.
I have to compliment Betty at the front desk. She was super accomodating and helpful. The elevator was slow as could be, but that's the only thing that could be improved.
Excellent location. I loved the proximity to the Metro to take into DC. Very simple to use. The staff, especially Betty, was outstanding! Fantastic breakfast! HIGHLY RECCOEMND!
Friendly front desk, room was clean and updated, nice big bathroom, breakfast was good. Parking is tight in the garage if you have a bigger vehicle. Overall, it was a very nice hotel, and I would definitely stay there again.
Wonderful stay! We parked our car for the entire stay and took the Metro (a short walk from hotel) to the National Mall in DC. The hotel is located on notable King Street in Old Town, and we were able to walk it and also catch the free Trolley to Market Square. The rooms are well-appointed and clean. The staff here are very friendly, professional, and knowledgeable about the area. We will definitely stay here again.
Tanisha
Stayed 3 nights in Dec 2023
6/10 Okay
Hatim
Travelled with family and small children
31 Dec 2023
Liked: Staff & service
The parking is a bit expensive, shold be free for customers staying at the Hotel. Very limiterd optoins in breakfast for Vegetarian / Halal. Also didnt mention about HAM included in the omlet.
With the location in Old Alexandria, it is walkable. The staff is helpful and open. The breakfasts were filling everyday. At least one item changed everyday. The room was standard. Maybe time to switch out the mattress. Enjoyed my 3 days very much.
As a Californian I have a problem with no recycling at all. I know it’s your area but it bothers me when we separate paper, bottles, food waste and your area does nothing.
Also a simple thing, put some kind of notice saying where closet is in the rooms. 😊
What a great spot! Traveling with family and this property was not only affordable but also situated by so many attractions, shopping and a transportation hub. Nice and quiet. Outside the door was not only the free trolley but also a million eateries to choose from. Enjoyed it.
This is a well located property close to Metro station. 2nd night there the people above us had their bathtub overflow and flooded our bathroom and room area. Management kindly moved us to another room, but this room was at the back of the first floor and couldn’t get wifi easily. I let management know but they couldn’t fix.
Four day stay with a friend . Location was perfect for hopping on the metro and exploring downtown DC museums, Georgetown, etc. Loved coming back to the Old Town area for dinner. Hotel staff were all very welcoming and efficient. Room size was great too. Mattress was a bit hard for me, but sone people might like that. Appreciated the free breakfast in the morning and the noon checkout time.
The hotel was nice & clean. The staff was very nice & accommodating. One thing was the bathtub was sort of caved in so it pooled water from the shower. Also, the air seemed to keep shutting off so it got hot throughout the night but it was unusual fall weather so maybe it’s just a programming issue. Great location. Overall enjoyed my stay & would stay again. Although, I hope there are plans to open the pool again.
Great place, excellent location. Walking distance of metro and all other shops/restaurants in Old Town. Parking out front to check in can be tricky. Great place.
Excellent hotel clean staff friendly safe secure parking. Just a short metro ride from Washington DC . Beautiful walkable old town with a free shuttle trolley if needed
The staff was terrific. The room was clean. If I had to offer a recommendation, it would be to improve the breakfast. The eggs were terrible both days and so was the maple sausage.
The floor had a smell of cigarettes, the room was fine though. We found a hair on the bathroom floor upon arrival, the pillows had a funky smell. Even though check out is not until noon housekeeping kept banging on our door at 9am to come clean. I expected more for a Hilton group hotel, I will not stay here again, plenty of other choices around!