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"Excellent service "

"I don’t usually rate the hotels I’ve stayed in because I’ve generally always been satisfied. Most the front desk staff were not very friendly and helpful and at times I would have to wait for them to get off of their handy/mobile to help me. When we checked in and went to our room, there was vomit stains on the side of the base of one of the beds. I went down and asked them if they could clean it and they say “right away”. We stayed four nights and it was still not cleaned. When the cleaning person came to eventually clean it (on the very last day), she was however very friendly and very nice and apologetic. I don’t think she received a message to clean it from the front desk. The staff quite often stands at the front of the building smoking and to enter the building, you always have to walk through their cloud of smoke. Price was good so I suppose I received what I paid for. "

"It was a clean room. The staff was really helpful and the Breakfast was very good as well"

"Solid breakfast, clean room. Friendly staff"

"The room was clean, comfortable, and the lovely hostess was very welcoming. This hotel is on the side of a hill which is icy in the winter. There are also many stairs, so this hotel would not be a good choice for those with mobility issues. The view from the window was incredible, like a storybook."

"The hotel was closed when we arrived and no one would answer when the owner was called. We went by the next day and they were still closed. We contacted hotels.com and they couldn't get in touch with the hotel either. We tried to get a refund and they wouldn't give us our money back since we paid in advance. We had to find another hotel to stay at and it was more expensive. This place is closed! Don't book with them as you won't get your money back! "

"The staff was very friendly!"

"This is right next to the train station, and although the trains are quiet you can still hear them through the walls. No mini fridge. Otherwise I’m happy with my stay."

"Not having any personal contact possibilities was a bit irritating but it worked out alright. "