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"Excellent service and pool area"

"I arrived early in the morning and leave my hand carry luggage since check in time is 2pm. The two receptionist was great and told me to come back at 1pm. Manage to check in before 2pm, that help me to relax and get ready to room around the city. Everything was great and a best place to stay for Christmas. The hotel is located to the border of Switzerland, Germany and France. Mall is next to the hotel and no need to worry about buying food."

"Clean room and really big! Lovely soft bed and pillows, lovely touch having extra pillows in the cupboard. Only negative was that the toilet roll was half used and ripped off..not the end of the world! Just unexpected. Gorgeous products provided in the bathroom too.."

"The hotel is super well situated if you are using the train, a few minutes from the station. Also, the Basel card for the public transport was very much appreciated and used. Tram stops right in front of the hotel. We arrived around 10am from a transatlantic flight and was given our room right away, which was so nice. Staff is very nice and helpful not only at the reception, but in the restaurant for breakfast as well. Room was nice and clean. Would stay here again if in Basel."

"Great location. Very friendly staff. They checked us in early. Highly recommend "

"Clean everywhere, great breakfast, free BaselCard for tram travel"

"Room lovely and clean, beds super comfy for a good night’s sleep, friendly staff, good amenities and complementary bar snacks, nice wine and things for the children to do"

"Great location. Great staff. Spacious room."

"Great customer service. Clean room."